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Arbutus Grove Motel

2.5 star property

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Restaurant
Property grounds
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Desk, blackout curtains, soundproofing, iron/ironing board
Property grounds
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
1182 Island Hwy E, Parksville, BC, V9P 1W3
  • Place, Parksville Visitor Centre
    ‪6 min walk‬
  • Place, Grotto Spa at Tigh-Na-Mara
    ‪7 min walk‬
  • Place, Rathtrevor Beach
    ‪14 min walk‬
  • Airport, Nanaimo, BC (YCD)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Multiple Beds, Accessible, Refrigerator & Microwave

Standard Double Room, Multiple Beds, Accessible, Refrigerator & Microwave | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room, Multiple Beds, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Kitchen

Standard Room, 1 Queen Bed, Accessible, Kitchen | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Arbutus Grove Motel

This motel features a restaurant, coffee/tea in a common area and free self-parking. Housekeeping is available on request.
Arbutus Grove Motel offers 10 accommodations with blackout curtains. 40-inch flat-screen televisions come with cable channels. Bathrooms include a bath.

This Parksville motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Arbutus Grove Motel. During your stay, you're just a quick walk from Parksville Visitor Centre. You'll find features such as free self-parking, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include coffee/tea in a common area
  • Just a 4-minute walk from Parksville Visitor Centre and 5 minutes on foot from Craig Heritage Park and Museum
There's a restaurant on site. Self parking is free.

Smoking is allowed in designated areas at this Parksville motel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.
Ricky's All Day Grill – On-site family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: CAD 10 to 17 for adults and CAD 6.99 to 9.99 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ricky's All Day Grill

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 40 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 17 for adults and CAD 6.99 to 9.99 for children
  • Rollaway bed fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Arbutus Grove Motel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 150 out of 206 reviews
Rating 8 - Good. 42 out of 206 reviews
Rating 6 - Okay. 12 out of 206 reviews
Rating 4 - Poor. 0 out of 206 reviews
Rating 2 - Terrible. 2 out of 206 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, amenities, property conditions & facilities
Good reception and clean facilities
Stayed 1 night in Dec 2025

10/10 Excellent

tiana

Stayed 1 night in Nov 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here multiple times. Rooms are on ground level, clean and quiet, secure and easy parking, very friendly, accommodating staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Erik

Stayed 1 night in Nov 2025

8/10 Good

Gary

Room was clean and real nice owner/ receptionist made it possible for wife and i to check in our room 5 hrs early was super acomadating to us
Stayed 1 night in Oct 2025

10/10 Excellent

mike

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing smell really good and clean host was great let us book in earlier then the check in time
Stayed 1 night in Nov 2025

10/10 Excellent

peter

Room was very clean. Staff nice.
Stayed 1 night in Oct 2025

8/10 Good

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed, good WiFi, quiet and convenient. And affordable!
Stayed 1 night in Oct 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and very comfortable. All was good. One complaint. The blinds didn’t block the light very well. The outside lights lit up the room all night.
Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. East access to the restaurant next door that also offers room service.
Stayed 4 nights in Oct 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient being along the highway yet the noise from the road wasn’t noticeable inside the room. There were lots of walking trails, beaches and shops to check out nearby. The room was comfortable, simple and clean. I felt safe as a solo female traveler and would book this motel again if I’m ever in the area again. Oh and the lady at the front desk was very friendly!
Stayed 1 night in Oct 2025

6/10 Okay

Lawrence

Stayed 2 nights in Sep 2025

8/10 Good

Dennis

Stayed 1 night in Sep 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely area
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Good location and very happy with the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great motel!
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The owners were very accommodating
Stayed 1 night in Sep 2025

10/10 Excellent

Glen T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little motel! Exceptionally clean with easy check in and great suggestions from Ryan at the front desk.
Stayed 1 night in Sep 2025

10/10 Excellent

Shauna

Great motel and friendly reception . Clean, nice room. Enjoyed our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Hsiao-ya

Liked: Cleanliness, staff & service, amenities
Nice and clean and they were able to put our party rooms side by side:)
Stayed 3 nights in Aug 2025

10/10 Excellent

Gail

Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in process, kind staff, lots of parking, clean. Wooden structure, so can hear neighbours.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
After our second day we realized our room wasn’t getting cleaned!! We asked and they said you need to ask! Well at check in this should have been disclosed! Over $200 a night and no daily housekeeping?!? They blamed COVID for not cleaning! That’s over 5 years ago. We asked for towels and they gave us two…. For 2 grown adults! Beds were comfy, located in a good spot. Communication at check in would have been appreciated!
Stayed 4 nights in Aug 2025