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Pasadena Inn at Old Town

2.0 star property

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Photo gallery for Pasadena Inn at Old Town

Lobby
Desk, laptop workspace, blackout curtains, soundproofing
Laundry room
Property entrance
Room amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
400 S Arroyo Pkwy, Pasadena, CA, 91105
  • Place, Pasadena Convention Center
    ‪10 min walk‬
  • Place, Pasadena City Hall
    ‪13 min walk‬
  • Place, California Institute of Technology
    ‪3 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed

7.8 out of 10
Good
(114 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Accessible

Living area | TV

King Accessible

  • Sleeps 2
  • Free Wi-Fi

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About this property

Pasadena Inn at Old Town

This smoke-free motel features concierge services, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out and tour/ticket assistance. Housekeeping is available on request.
Pasadena Inn at Old Town offers 69 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Pasadena Inn at Old Town 's great location gets high marks from our customers. During your stay, you'll be within walking distance of Pasadena Convention Center. Features include free WiFi in public areas and free self-parking, plus concierge services.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes by foot from Pasadena Convention Center and a 3-minute drive from California Institute of Technology
As a guest of Pasadena Inn at Old Town , you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The business-friendly Pasadena Inn at Old Town also features concierge services, laundry facilities, and express check-out. Free self parking is available.

This Pasadena motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and noon
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 10 April 2026 to 31 March 2027 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and noon
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 9:00 PM and 9:00 AM.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Pasadena
Pasadena Inn
Pasadena Best Western
Best Western Pasadena Hotel Pasadena
GreenTree Pasadena Inn Motel
GreenTree Pasadena Inn Pasadena
GreenTree Pasadena Inn Motel Pasadena

Pasadena Inn at Old Town Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 335 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 140 out of 1000 reviews
Rating 2 - Terrible. 107 out of 1000 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sanjay

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room. Excellent location.
Stayed 1 night in Feb 2026

8/10 Good

Cindy

Travelled with partner
Liked: Property conditions & facilities
Location was close to everything. Cleanliness could be better but we only stayed 1 night so not bad for a quick trip.
Stayed 1 night in Feb 2026

8/10 Good

Joselyne

Liked: Cleanliness, amenities
Room was nice and clean but the shower barely drained. Pretty good besides that
Stayed 1 night in Feb 2026

6/10 Okay

Lori

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was fine. Just fine. The water wouldn't really ever get hot. We booked a room with a sofa in it - but didn't get a sofa..It was clean. The parking was good. Fine is definitely the word.
Stayed 1 night in Feb 2026

2/10 Terrible

Anais, Ventura

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast kitchen was not open, we only got cereal, milk or coffee and fruits they had to go only. The hotel its not in good condition, the towels were dirty and had stain, the room had a horrible smell. The people next to us were making a lot of noise and it was a scary night for me because I was with my family. Sorry but I will not recommend this Motel it was a disaster!
Stayed 1 night in Feb 2026

10/10 Excellent

Catrina

Stayed 1 night in Feb 2026

4/10 Poor

London

Liked: Cleanliness, staff & service
Disliked: Amenities
There wasn’t any hot breakfast like stated on the booking site. DO NOT USE TRIVAGO. They will not actually take the deposit and you will need to be ready to pay full price at property. Room is clean and staff is friendly.
Stayed 2 nights in Feb 2026

4/10 Poor

Habib

Travelled with family
Disliked: Amenities, property conditions & facilities
That was as advertised. Bathroom and shower was not clean.The conditioner container was empty. Hair dryer didn’t work per power outlet issues. Sink was smelly. Breakfast was not compatible with advertising list. Parking spots were good and enough. Staff were friendly and helpful.
Stayed 2 nights in Feb 2026

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the bed very comfortable, the staff members were pleasant.
Stayed 3 nights in Feb 2026

6/10 Okay

Holly

Disliked: Property conditions & facilities
Façad and cleanliness, the place is like putting makeup on a pig. But this is perfect for a last minute stay, the amenities are nice, and I felt relatively safe as a woman travelling alone. Decent number of channels, grab and go breakfast is perfect, but the cleaning is like when a man has you over for the first time. He did his best but you can see the spots
Stayed 1 night in Feb 2026

2/10 Terrible

Frank, Oceanside

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
No hot breakfast as advertised. Renovating dining area due to water damage. Not communicated of not having a hot breakfast at booking or check-in. Toilet was clogged for first 4 hours. Fixed later in the evening. Shower drain clogged due to hair. Complex reeked of cannabis in the evening hours. Not recommended at all. No compensation offered for any of the inconveniences.
Stayed 1 night in Feb 2026

10/10 Excellent

Natalie

Stayed 1 night in Feb 2026

2/10 Terrible

Natalie

Stayed 1 night in Jan 2026

10/10 Excellent

Nicoli

Stayed 1 night in Feb 2026

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice joint. Staff was amazing and the free complementary breakfast is die for. 4 thumbs up.
Stayed 1 night in Dec 2025

8/10 Good

FEI

Stayed 2 nights in Jan 2026

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
it was a nice place with good workers and very helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Julio

Stayed 1 night in Jan 2026

8/10 Good

Alicia Karin

Stayed 2 nights in Jan 2026

10/10 Excellent

German

Stayed 1 night in Jan 2026

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities
The staff was courteous, the room was clean, affordable and convenient to the convention center.
Stayed 3 nights in Jan 2026

10/10 Excellent

German

Stayed 2 nights in Jan 2026

10/10 Excellent

Emily

Stayed 1 night in Jan 2026

10/10 Excellent

Zackary

Stayed 1 night in Jan 2026

10/10 Excellent

German

Stayed 2 nights in Jan 2026