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Best Western Lamphey Court Hotel & Spa

4.0 star property

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Photo gallery for Best Western Lamphey Court Hotel & Spa

Standard Room, 1 Double Bed, Kitchen, Annex Building | Private kitchen | Coffee/tea maker
Deluxe Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Exterior
Daily full breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service

Explore the area

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Lamphey, Tenby, Pembroke, Wales, SA71 5NT
  • Place, Freshwater East Beach
    ‪6 min drive‬
  • Place, Pembroke Castle
    ‪8 min drive‬
  • Place, Manorbier Castle
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Studio, 1 Double Bed, Non Smoking

Standard Studio, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Studio, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Annex Building

Family Room, Multiple Beds, Non Smoking, Annex Building | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Annex Building

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Kitchen, Annex Building

Standard Room, 1 Double Bed, Kitchen, Annex Building | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Kitchen, Annex Building

  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Lamphey Court Hotel & Spa

Eco-certified hotel with full-service spa and health club
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available once per stay.
Best Western Lamphey Court Hotel & Spa offers 39 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Pembroke hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Best Western Lamphey Court Hotel & Spa. During your stay, you're just a quick walk from Lamphey Bishop's Palace. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, hot stone massages or manicures and pedicures at the spa
  • Amenities include newspapers, a business centre and a meeting room
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by car from Pembroke Castle and 8 minutes from Freshwater East Beach
  • Pets welcome for a fee (restrictions apply)
Best Western Lamphey Court Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A sauna, a terrace, and a garden are also featured at the eco-certified Best Western Lamphey Court Hotel & Spa. Free self parking is available.

This 4-star Pembroke hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Georgian Restaurant – On-site restaurant.
Conservatory Restaurant – On-site restaurant. Open daily.
Lounge Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 to 15.95 for adults and GBP 8.95 to 8.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Conservatory Restaurant
  • Georgian Restaurant
  • Lounge Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 to 15.95 for adults and GBP 8.95 to 8.95 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Lamphey
Best Western Lamphey Court
Best Western Lamphey Court Hotel
Best Western Lamphey Court Hotel Pembroke
Best Western Lamphey Court Pembroke
Court Hotel Lamphey
Lamphey
Lamphey Court
Lamphey Court Hotel
Lamphey Hotel
Best Lamphey Court & Pembroke
Best Western Lamphey Court Hotel & Spa Hotel
Best Western Lamphey Court Hotel & Spa Pembroke
Best Western Lamphey Court Hotel & Spa Hotel Pembroke

Reviews

Best Western Lamphey Court Hotel & Spa Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 166 out of 420 reviews
Rating 8 - Good. 144 out of 420 reviews
Rating 6 - Okay. 62 out of 420 reviews
Rating 4 - Poor. 30 out of 420 reviews
Rating 2 - Terrible. 18 out of 420 reviews

Reviews

6/10 Okay

mark

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Room comfort
Quiet couple of days in beautiful Pembs. Central location was a great convenience for exploring the area.
Stayed 1 night in Jun 2025

8/10 Good

Hue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, beautiful surroundings.
Stayed 1 night in Jun 2025

6/10 Okay

Gemma

Liked: Cleanliness
A pleasant stay. Hotel could do with a lick of paint and deep clean but for the price we paid it was not be expectedd. Liked the pool area. Young staff in the restaurant very helpful, one lady made us feel like a burden. Overpriced food for the quality.
Stayed 3 nights in May 2025

8/10 Good

Terence, Milton Keynes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely facility in a super setting. Looked after very well.
Stayed 5 nights in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. The room was huge with comfy bed. I only stayed one night with a very early start the next day so didn't get to sample any extras. Would happily stay here again
Stayed 1 night in May 2025

4/10 Poor

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities
Hi, I would like to know where I can email regarding my stay at the hotel? It is advertised as a spa hotel however the sauna is only on on two days per week which is not clear at all, the steam room was barely warm. The young lady on reception couldn’t answer basic questions like when is the spa open tomorrow. The room we stayed in was lovely but we had gone there expecting to have spa facilities and not just be able to swim in a very chilly pool. I chatted with the gentleman at the bar and he seemed to know more about the spa than we were told. It’s only even running the sauna on a Tuesday and Thursday and they alternate that with the steam room. For a cost of £170 with no food and practically no spa I feel it is terribly over priced and considering it’s part of best western I do feel there should be a standard of service or at least honesty about what is offered. They also do not take any cash on site which again isn’t an issue but I do feel that must be advertised.
Stayed 1 night in May 2025

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Lovely quiet stay, good breakfast and spar. Close to Pembroke and Tenby. Clean, tidy and excellent staff from book in, breakfast to book out.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive hotel

It was amazing. We had a lovely warm welcome and felt relaxed from the start. We enjoyed spending time in the pool, spa area.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Exactly what you expect
Stayed 1 night in Jan 2025

4/10 Poor

Andrew

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
If you want to stay in a room surrounded by scaffolding up a set of stairs then this is the place to stay. My 80 year old mother struggled to use the stairs or locate her room in the dark. This was particularly upsetting after attending a wake and we were given no warning about either the room location or the scaffolding. Definitely not what you might expect from a 5 star hotel or the prices charged. When booking I deliberately opted for breakfast to be included but on arrival was told it was not included. Please be very careful to check of you are expecting breakfast to be included.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Lis

Stayed 1 night in Mar 2025

10/10 Excellent

kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent night stay

Lovely night stay, clean and comfortable. Spa facilities were great
Stayed 1 night in Mar 2025

6/10 Okay

Clifford

Liked: Cleanliness, staff & service

Business trip

Stayed on a business trip in a small double room. The room was dated but ok. They could do with swapping the quilts in the winter to winter quilts as the room was cold even with 2 radiators that seemed to work when they wanted to. Also, to get hot water in the shower you have to run the hot tap in the sink for a couple of minutes, not ideal. Staff though are extremely frendly and wlecoming. I wont be staying again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely weekend

Really nice friendly staff and really nice hotel perfect setting in a small village.
Stayed 2 nights in Jan 2025

10/10 Excellent

Talfan

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall it was a pleasant stay. We stayed on route to the ferry and it’s conveniently placed to access that easily. We used the the Pod Point charger for our electric car over night which was easy to use and worked well. The hotel itself is pretty dated with lots of temporary fixes covering holes/breaks. The part we stayed in was old so the floor above was very noisy when they were walking about as they settled for bed. We also used the pool with the kids on arrival which was nice and they enjoyed it. Unfortunately the dinner was fully booked so we had to get a takeaway. Same with the breakfast as there was no hot breakfast and no kids breakfast price so we gave that a miss and went to Martha’s kitchen which was great for brunch. We also visited Cheeky Chimps soft play to get some energy out of the kids before the ferry which worked well. Overall a good stay and kids enjoyed it.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning hotel in beautiful location!

Beautiful location and hotel- spa was lovely and great food. Would definitely come again.
Stayed 1 night in Jan 2025

6/10 Okay

Emyr

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Pros and cons

Pro's - staff were friendly and helpful. The food in the restaurant was lovely and the breakfast was also lovely. The Spa facilities were clean and very nice. When we asked to change rooms, we were given a new room without any problems. Con's - the rooms are extremely tired and are in desperate need of upgrading. The hot water took ages to warm up in the shower and the bathroom is very tatty. The kids bedroom in the first room were were given had a very damp and musty smell to it so I asked to be moved. The second room was better, but again, is very tired and a bit scruffy. This hotel has so much potential. It's in a stunning location and the food, spa and staff are great. The rooms really let this place down. Definitely not a 4 star hotel and overly priced for the quality of the rooms.
Stayed 1 night in Jan 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New year eve stay for two.

Lovely looking place in a beautiful location. We like to walk and found the walk to Pembroke castle very nice, even though it was a very windy day. The pool and sauna are very nice, unable to get a massage ( fully booked) maybe next time. The lane in and out is not lit and very dark, so walking to the pub was an adventure.maybe some kind of solar lighting would make it a more pedestrian friendly. We enjoyed our stay and would visit again. Lovely place with lovely staff.
Stayed 2 nights in Dec 2024