Communication with owners was very good. The house is nice, kitchen well stocked with dishes, plates, silverware and appliances. Pool table is a nice bonus, plenty of room for all the guests. Biggest issue is the cleanliness. We found dead bugs in several rooms, bathroom floors could be cleaner. Garage door and hot tub didn’t work. Outdoor kitchen is a nice plus but it’s not very clean, couch cushions need cleaning, TV not hung properly there’s a risk of it falling, under counter not clean. Pool and hot tub not very clean as it appears pool vacuum may not be working. So overall it can be a great place for a family vacation but poor maintenance , upkeep and cleaning needs real improvement.