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Sandman Hotel Penticton

3.0 star property

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Photo gallery for Sandman Hotel Penticton

Serves lunch, dinner and happy hour
Indoor pool
Serves lunch, dinner and happy hour
Front of property
Standard Room, 1 King Bed with Sofa bed (no pets allowed) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View in a map
939 Burnaby Ave W, Penticton, BC, V2A1G7
  • Place, Penticton Trade and Convention Centre
    ‪5 min walk‬
  • Place, South Okanagan Events Centre
    ‪6 min walk‬
  • Place, Cascades Casino
    ‪8 min walk‬
  • Airport, Penticton, BC (YYF-Penticton Regional)
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | Desk, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 Queen Bed, Kitchen

7.6 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

7.0 out of 10
Good
(17 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (no pets allowed)

Standard Room, 1 King Bed with Sofa bed (no pets allowed) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed (no pets allowed)

8.0 out of 10
Very good
(23 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

7.2 out of 10
Good
(66 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(50 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sandman Hotel Penticton

Hotel with free parking, near Okanagan Lake
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, Access to hot tub and a business centre.
Sandman Hotel Penticton offers 144 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Penticton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sandman Hotel Penticton. During your stay, you're just a quick walk from Penticton Trade and Convention Centre. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Penticton Trade and Convention Centre and Penticton Community Centre
  • Pets welcome for a fee (restrictions apply)
Sandman Hotel Penticton offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 8 meeting rooms. The business-friendly Sandman Hotel Penticton also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This Penticton hotel is smoke free.

Dennys – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.
Bar One Urban Lounge – This pub serves lunch, dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar One Urban Lounge
  • Dennys

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Penticton Sandman
Penticton Sandman Hotel
Sandman Hotel Penticton
Sandman Penticton
Sandman Inn Penticton
Sandman Hotel Penticton Hotel
Sandman Hotel Penticton Penticton
Sandman Hotel Penticton Hotel Penticton

Sandman Hotel Penticton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 314 out of 1049 reviews
Rating 8 - Good. 332 out of 1049 reviews
Rating 6 - Okay. 244 out of 1049 reviews
Rating 4 - Poor. 108 out of 1049 reviews
Rating 2 - Terrible. 51 out of 1049 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were great, but hotel is showing its age. Cleanliness was so so, found someone’s drivers license sitting on the window sill, tells me they don’t draw back the curtains to do a proper clean.
Stayed 4 nights in Jul 2025

6/10 Okay

Joanne

Disliked: Property conditions & facilities
The sink in the bathroom was broken
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here super kid friendly and the room was clean and very welcoming. Only minor thing is the beds are a bit too hard but not enough to put a 4 star rating, maybe some bed upgrades are due. Overall highly recommend. Even though our room was beside the pool it was super quiet and also really handy to just slide the door open for a quick walk to it.
Our child loving “my chair” in the lobby
Stayed 3 nights in Aug 2025

8/10 Good

fern

Liked: Staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

Roshan

Travelled with family
Disliked: Cleanliness
I stayed two nights at the Sandman Hotel. Unfortunately, the housekeeping service was very poor—unfriendly staff and the room had an unpleasant smell, which made the stay uncomfortable. However, the front desk staff provided excellent and friendly service, which was the best part of my experience. Overall, while the customer service at the front office was positive, the condition of the room and housekeeping needs significant improvement.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Stayed 4 nights in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Desperate need of renovations. Elevator buttons stuck/ broken. Carpets worn out. Cob webs all along walls in the bedroom. Bed was comfortable enough but the pillows were bulky and the filling had bunched up. Service/ staff very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Carrol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything we wanted
Stayed 2 nights in Aug 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach and dining. Denny’s in the building.
Stayed 2 nights in Jul 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Cheryl

Rooms need a refresh
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Karamjeet

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not good
Stayed 1 night in Aug 2025

6/10 Okay

Kelli

Disliked: Amenities
The staff were very nice but the hotel is rundown, shabby, and overpriced.
Stayed 5 nights in Aug 2025

8/10 Good

Jessica

Stayed 1 night in Aug 2025

8/10 Good

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Room 120 I think. Overall, everything was great. Just two things....#1 the sink drained very slowly. They should look at that. #2, that room is right by an exit door and wow, there was lots of banging as people came in and out through that door. That was a bit annoying. Thankfully I did not hear much later at night, but certainly in the evening, i heard that door slam shut many many times. They should either leave the door open, or put some kind of buffer on the door to make it so when it closes it does not slam. Otherwise, all else was fine. I just wouldnt want that room again for that reason.
Stayed 1 night in Aug 2025

8/10 Good

Glen

Stayed 2 nights in Aug 2025

6/10 Okay

jivan k.

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was ok. Old, smelled in rooms. Not cleaned very well. I found hair in shower when we checked in. Tubs could use a bit of tlc. At least the robes were good quality.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rhiannon, Sechelt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a few days over the BC Day long weekend. It was crazy expensive because of that, but that was my only really complaint. Also because of this being a factor, it was super, super busy. Overall was a good stay and I’d stay again, just maybe not during a busy long weekend next time. Everything is pretty close by which is nice as well.
Stayed 2 nights in Aug 2025

6/10 Okay

Courtney

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The only issue is getting to our room every day was a maze. It would’ve been nice to have access to our room easily. We had to go through the very hot swimming pool area to get to our room, then in one door and then another door and then another door. I prefer easy access.
Stayed 4 nights in Aug 2025

2/10 Terrible

Sylvain

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Old and expensive
Stayed 2 nights in Aug 2025

10/10 Excellent

Noli, Surrwy

Travelled with family and small children
Liked: Cleanliness, amenities
Location and the accomodation are excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Kelowna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and lots of parking
Stayed 3 nights in Jun 2025