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The Peoria Hotel, SureStay Collection by Best Western

2.5 star property

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Photo gallery for The Peoria Hotel, SureStay Collection by Best Western

Desk, laptop workspace, iron/ironing board, free WiFi
Fitness facility
Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2701 W Lake Ave, Peoria, IL, 61615
  • Place, Northwoods Mall
    ‪8 min walk‬
  • Place, Shoppes at Grand Prairie
    ‪4 min drive‬
  • Place, Peoria Civic Center
    ‪6 min drive‬
  • Airport, Peoria, IL (PIA-Greater Peoria Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Peoria Hotel, SureStay Collection by Best Western

Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
The Peoria Hotel, SureStay Collection by Best Western offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Peoria Hotel, SureStay Collection by Best Western. During your stay, you'll be within walking distance of Northwoods Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include a 24-hour business centre, 2 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • 11 minutes by foot from Northwoods Mall and a 5-minute drive from Bradley University
  • Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1306 square feet (121 square metres) and includes conference space. The business-friendly The Peoria Hotel, SureStay Collection by Best Western also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Peoria hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM. An additional breakfast is available daily for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Wedding services

Business services

  • 1,306 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Peoria Hotel, SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 822 reviews
Rating 8 - Good. 230 out of 822 reviews
Rating 6 - Okay. 126 out of 822 reviews
Rating 4 - Poor. 79 out of 822 reviews
Rating 2 - Terrible. 61 out of 822 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room and helpful staff. They are actively making improvements, but I don't mind the progress!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anas

Liked: Cleanliness
Nice and clean
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Clifton

Disliked: Cleanliness, amenities, property conditions & facilities
This place was a wreck and smelled terrible! Rooms were gross. Could not wait to get outta there.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Takisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and peaceful stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities
Spotless room! Courteous staff. Good location. Comfortable bed.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities
Hotel undergoing renovations and construction at the time of this review. Check in was very quick. Staff person was extremely helpful and friendly. Hotel had strong odor of marijuana in halls and elevator. Room was spacious. Shower pressure was weak but rest of the room was ok. Did not partake in breakfast but it was stocked and had a nice variety. Quiet, near dining and shopping options. Good value for the price, especially in Peoria.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good good
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was okay. There was a small hole in the ceiling above the shower. We couldn’t get the tv to work but we were tired when we checked in so it didn’t really matter anyway.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jabier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jabier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jacqueline

Liked: Staff & service, amenities, property conditions & facilities
I had a very enjoyable stay
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Joe Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet. Enjoyed our stay.

Staff was friendly and helpful
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Karen

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was terrible limited choices. Out of coffee Had to ask turn things back on even though breakfast wasn’t over yet. And all in construction and the halls and rooms are in poor shape
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Stacey

Liked: Cleanliness
Disliked: Amenities
I was given the wrong room I paid for a 2 bed and a sofa bed got a one bed and a sofa bed I was charged 300.00 which should have been only 194.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Very nice for the area it is in
Stayed 1 night in Jun 2025
Verified

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

Friendly and clean.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

LaDreama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay everyone was very helpful.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great property was clean good breakfast
Stayed 1 night in Jun 2024
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
stayed for sports front desk was very nice
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

heide

Liked: Cleanliness, amenities
It was very clean abd very well maintained. The front desk people were very helpful and friendly. The morning breakfast was tasty and offered a great variety of choices. Our stay was very comfortable. The price for the room was reasonable, especially for a suite!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business travel

My stay was very good and I rebooked a second time because I was very pleased with the accommodations.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Liliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for a couple of days
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Love Staying There Because Of The Choices Of Restraunts!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible.
Stayed 1 night in May 2025