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Hotel Sonesta Pereira

4.0 star property

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Photo gallery for Hotel Sonesta Pereira

Exterior
2 restaurants, local and international cuisine
Gym
2 restaurants, local and international cuisine
55-inch flat-screen TV with cable channels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Km 7 Vía Cerritos, Pereira, Risaralda, 660009
  • Place, Cerritos del Mar
    ‪2 min walk‬
  • Place, Ukumari Zoo
    ‪18 min walk‬
  • Place, Parque Consotá
    ‪4 min drive‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪11 min drive‬

Room options

View all photos for Double Room Standard

Premium bedding, down duvets, minibar, in-room safe

Double Room Standard

10.0 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 2

View all photos for Twin Room Standard

Premium bedding, down duvets, minibar, in-room safe

Twin Room Standard

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 4

View all photos for Standard Double Room

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room

9.0 out of 10
Wonderful
(31 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room

9.0 out of 10
Wonderful
(39 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Sonesta Pereira

2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
Hotel Sonesta Pereira offers 165 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include massages and facials. The spa is equipped with a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Sonesta Pereira. During your stay, you'll be within walking distance of Ukumari Zoo. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy local and international cuisine at Cook's, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a playground
  • Just a 3-minute drive from Ukumari Zoo and 7 minutes from Pereira Golf Club
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Sonesta Pereira offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A business centre and 9 meeting rooms are available. A 24-hour fitness centre, a rooftop terrace, and barbecue grills are also featured at the business-friendly Hotel Sonesta Pereira. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Pereira hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception daily.
Cook's – This restaurant specialises in local and international cuisine.
Octavo Restaurant – This restaurant specialises in Regional cuisine. Open selected days.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cook's
  • Octavo Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Massage
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 32 per pet, per night, plus a deposit of USD 32 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 per vehicle
  • Pet deposit: USD 32 per night
  • Pet fee: USD 32 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Sonesta Pereira offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Sonesta Pereira
Sonesta Pereira
Hotel Sonesta Pereira Hotel
Hotel Sonesta Pereira Pereira
Hotel Sonesta Pereira Hotel Pereira

Hotel Sonesta Pereira Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

jefferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Sonesta with my family and once again had a wonderful experience. This is my second time here, and I absolutely love this place. The hotel is clean, comfortable, and perfect for families. The free breakfast is a great bonus, and everything about the hotel makes the stay easy and enjoyable. Highly recommended — we’ll definitely be back!
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

6/10 Okay

Pablo Andrés

Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Stayed 1 night in Nov 2025

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, amenities
Beautiful hotel and premises amazing breakfast, spotless room and excellent service. We had a great time
Stayed 3 nights in Nov 2025

10/10 Excellent

Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, great breakfast and service overall we had a wonderful stay
Stayed 1 night in Nov 2025

10/10 Excellent

mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel and the service. The lobby is very beautiful and open. The breakfast is spectacularly good, and the staff is very friendly. The pool area is really, really nice. Overall, we truly love the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

ibian

Stayed 3 nights in Nov 2025

10/10 Excellent

Yasmin

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andres, McLean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed for a long weekend. The staff were friendly, helpful, and extremely polite. We will be coming back.
Stayed 2 nights in Sep 2025

4/10 Poor

Juan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Me he hospedado en varias oportunidades en este hotel, pero esta última quede completamente decepcionado, por el precio que se paga muy mal hotel. 1) personal descortés, en el bar de la piscina todo el tiempo el personal están hablando entre ellos y en recocha, no están pendientes del cliente, toca ir hasta el bar para solicitar algo, porque nunca están pendientes, cobros erróneos, por una margarita con patrón me cobraron 126 mil pesos, un robo. 2) limpieza terrible, piscina con bordes verdes del moho, parece que nunca los limpian, sillas para bronceo y mesas de la zona de piscina negras del mugre y con telarañas, al parecer nunca las lavan. 3) Buffet con poca variedad de comida, nada de sazón, e increíble que en un hotel Colombiano no se encuentre comida Colombiana. 4) precios son elevados para las condiciones del hotel y la atención, una botella de agua 4 dólares? Una margarita con Patrón 40 dólares? Ni en New York. Que decepción, lástima porque tiene buenas instalaciones pero están en un descuido terrible y más con el pésimo servicio que prestan.
Stayed 2 nights in Oct 2025

8/10 Good

Pedro Hernan

Stayed 1 night in Sep 2025

10/10 Excellent

nICOLE

The only thing is that in the morning, they should put coffee on the table like the food. I had to wait all the time to have coffee.
Stayed 3 nights in Sep 2025

10/10 Excellent

Natalia, Woodside

Stayed 1 night in Sep 2025

10/10 Excellent

Jeimy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Aug 2025

10/10 Excellent

Rafael A

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es excelente para familias, convenciones y estadías en general.
Stayed 2 nights in Sep 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice stay in Periera

We loved the pool and the food at the poolside bar and the revolving restaurant. Breakfast buffet had wonderful fruit, omelettes, and juices. The bonus was a beautiful nature walking trail around the property.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Frank, ppoplar grove il

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels to stay in while being in pereira. It is such a beautiful property, the staff is great and very friendly . Can’t wait to be back .
Stayed 3 nights in Aug 2025

10/10 Excellent

MANUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, nothing less expected from Sonesta and GHL. Room service and food was really good!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Edwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great day really enjoyed the premises. Wonderful service. I will definitely recommend well. Come back again soon.
Stayed 3 nights in Aug 2025

6/10 Okay

Jorge

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They didn’t give me the room I paid for. The receptionist was very arrogant, rude and disrespectful She had the nerve to tell me that I would have saved my self the hassle if I had booked directly with the hotel. I’m very dissatisfied, and this is not my first time at this hotel. Terrible management!!!
Stayed 2 nights in Aug 2025