10/10 Excellent
Jordan L.
2 janv. 2026
Les points forts : Propreté
Accomodation itself is 10/10 The apartment is new, fit out with decent appliances and finishings - very quiet and comfortable place to stay for a family of four - far better than any hotel in this price bracket. However, the check in process is largely an AI system sending auto generated messages, which is fine but their QR code to access the accommodation required a third party app to be downloaded etc (bit of a painful way to access apartment), despite clicking their link and following instructions, it didnât work. We sent across screen shots and messages explaining situation, however we didnât get a response for nearly 24hrs. We eventually had to call up and go through a 5-10minute AI prompt system and eventually got a human who was really helpful and provided instructions for a physical fob card in the lockbox in the basement. Unsure why they donât just use the lock box from the get go, would simplify it, particularly for people who arenât tech savvy. Also unsure what would have happened if it was a late check in and youâre standing around waiting for an app to work that doesnât, and an AI system that doesnât respond. We would stay here again, just hope they review the check in progress.
Jordan L.
Séjour de 5 nuits en décembre 2025