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Novotel Perth Murray Street

3.5 star property

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Photo gallery for Novotel Perth Murray Street

Outdoor pool
Meeting facility
Meeting facility
Superior Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa

Explore the area

View in a map
388 Murray Street, Perth, WA, 6000
  • Place, Hay Street Mall
    ‪4 min walk‬
  • Place, RAC Arena
    ‪7 min walk‬
  • Place, Elizabeth Quay
    ‪8 min walk‬
  • Airport, Perth, WA (PER)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(30 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds

8.2 out of 10
Very good
(13 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Executive Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Perth Murray Street

Hotel with a full-service spa, a short walk to RAC Arena
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Novotel Perth Murray Street offers 431 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Perth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Novotel Perth Murray Street. During your stay, you're just a quick walk from RAC Arena. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at Miss Mi
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the proximity to shopping
  • Within a 10-minute walk of RAC Arena and Hay Street Mall
Novotel Perth Murray Street offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, tour/ticket assistance, and concierge services are also featured at Novotel Perth Murray Street. Parking is available for a fee.

This 3.5-star Perth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:30 AM.
Miss Mi – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (AUD 50 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Miss Mi

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39 per person
  • Valet parking fee: AUD 50 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Perth Murray Perth
Novotel Perth Murray Street Hotel
Novotel Perth Murray Street Perth
Novotel Perth Murray Street Hotel Perth
Novotel Perth Murray Street ( Soft Opening December 2019 )

Novotel Perth Murray Street Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 303 out of 557 reviews
Rating 8 - Good. 160 out of 557 reviews
Rating 6 - Okay. 53 out of 557 reviews
Rating 4 - Poor. 15 out of 557 reviews
Rating 2 - Terrible. 26 out of 557 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location on Murray Street and close to shopping. Lovely heated pool.
Stayed 2 nights in Jul 2025

6/10 Okay

Denise, Mosman

Business traveller
Disliked: Cleanliness, staff & service, amenities
Cleanliness not great and service was very poor.
Stayed 2 nights in Jul 2025

2/10 Terrible

Joseph, East albury

Stayed 1 night in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Been 8 times, this last one wasn’t the best but ok
Stayed 1 night in Jun 2025

2/10 Terrible

Trevor

Stayed 2 nights in Jun 2025

10/10 Excellent

Bronwyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had such a great stay! I brought my two nieces along for the Katy Perry concert and the property was absolutely perfect for us. The complimentary cheese board was a lovely touch — we really appreciated it. The pool was amazing and such a great way to unwind, and the cold plunge baths were a surprising highlight — so refreshing! I also loved the thoughtful design of the lifts, with separate ones for lower and upper levels — very convenient. When I got caught without a room key, the reception team were friendly and helpful, and quickly sorted a replacement so I could get back up to the room. The room itself was spotless and had everything we needed — thank you! We also really enjoyed the bar downstairs — spacious, welcoming, and the perfect spot to relax with a drink. We had a bite to eat there before the concert and it was both quick and delicious. The only small hiccup was that check-in took a bit longer than expected, but overall, our stay was fantastic. Thanks again for a wonderful experience!
Stayed 2 nights in Jun 2025

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
New clean and very friendly staff Centrally located to walk around Perth CBD
Stayed 4 nights in Jun 2025

4/10 Poor

Terence

Liked: Cleanliness
Disliked: Staff & service, room comfort
Looks like the place is under staff. on the average only 2 counters are open for check in/out and enquires. Lift music is too loud. Location is a plus point. Valet parking is totally unavailable.
Stayed 4 nights in May 2025

8/10 Good

Sarah Louise

Liked: Cleanliness, staff & service, amenities
Noisy grubby bathroom dirty grout around the shower
Stayed 1 night in Jun 2025

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast, wish someone had told me I could have had cooked eggs, double beds bit small queen bed option would have been nice but had a lovely time
Stayed 1 night in Jun 2025

10/10 Excellent

Wee Leong

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Verna

Stayed 2 nights in May 2025

10/10 Excellent

Adam

Stayed 4 nights in May 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly peaceful considering its location in the centre of town. I understand parking can be a bit difficult but public transport is very convenient and it is an easy walk to most places. Staff quiet and professional. The breakfast was pretty good with Pod machine coffee, plenty of fruit and healthy options along with cooked options and a range of pastries. I would have liked the option of poached eggs. The swimming pool is lovely and warm which made up for the lack of jacuzzi (they have a spa to get facials rather than a spa bath to relax in) The Sauna needs a while to get hot but is clean and effective, the steam room only over felt tepid.
Stayed 1 night in May 2025

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and easy checkin
Stayed 3 nights in May 2025

8/10 Good

Astrid

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Wei-Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and nice room

Excellent location, comfortable and clean room with plenty of convenient charging points, friendly staff, good breakfast.
Stayed 4 nights in May 2025

8/10 Good

Kylie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I found difficult was trying to find the valet. I ended up parking in a public multi-story car park. Otherwise everything else else was very good.
Stayed 1 night in May 2025

10/10 Excellent

Naomi

Stayed 4 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, convenient location. Please staff. Helpful
Stayed 3 nights in May 2025

10/10 Excellent

Sean

Stayed 2 nights in Apr 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, spacious rooms, really comfortable beds! The only thing that I didn’t like was the young man who checked me in didn’t give me any information about hotel or the bond which is $100 a night.
Stayed 2 nights in Apr 2025