Honestly the place was alright. They only gave us one trash bag and nowhere for us to throw out trash when it got full. Other than that place was alright
We had a very nice 3-day stay this weekend. Communication was clear and straightforward, which we appreciated. Access to the train was very convenient. All of the amenities, particularly the stovetop and fridge were helpful and enhanced our stay. Thank you!
My stay was horrible. The pictures that were shown on hotel.com was not the pictures of the unit I was in. Lack in communication with property. The condition of the property was horrible. I don't understand why this property is listed on hotel.com.
There was a AC unit in the window, I asked if it can be removed from the window because it was so cold, no response from the property owner.
The bed sheets were dingy and worn out, the floors was dirty haven't been mopped, there will only two bath towels and two hand towels no washcloths at all. There were no broom to sweep with so you can clean up after yourself. There were nowhere to dispose of trash, had to walk up to the gas station to get rid of it.
I would not recommend this place to anyone.
Capital Hotel asked that I submit an honest review in order to receive a prompt refund of my incidental fee, so here it is:
I have never received the check in instructions from Capital Hotel before 3pm and had to call the property while waiting 15 minutes in front of the door before receiving the instructions. Check in was everything but smooth.
Once inside, I was given the password of the wifi under FREE TRIAL! Well the wifi never worked.
I have sent several message to try and sort it out and again the communication was not great because I had yet to hear back from the property.
Since there was no internet, the smart tv was not so smart and therefore useless.
The bathtub was clogged. I started taking a shower and after 2 minutes I thought as was taking a bath.
There is nothing in the area, I tried to go for grocery shopping and the Walgreens was empty I had to get my groceries delivered.
The apartment is not so close to the city center: itâs about 5 miles from the City Hall.
Now on to the positive side, the apartment is spacious, and can have 4 person (although only one bed and a small sofa)
Itâs convenient if you want to cook at home (although not so many cookware just a couple pans) there is a fridge, and a stove. No microwave.
There are also a washer and dryer in unit which is convenient.
Staying here was the cherry on the top of the cake . First time visiting Philadelphia and we enjoyed the city and our stay in this residency.
They provide clear instructions of check in and check out and everything went smooth.