Very nice experience. Appliances, free wifi, cleanliness, proximity to Philadelphia center. The app is very convenient and user friendly. The rooftop is just wonderful. We are already looking forward to booking Sonder appartments elsewhere in and outside the US.
Do not stay if you are sensitive to noise.
Overall the property was nice but the road is so noisy, you are right on the subway which runs late and the fan (even though I turned it off) was running all night and incredibly loud. They provide ear plugs for a reason.
The sofa bed was horrendously uncomfortable. The main bed was ok.
The property itself is nicely put together but feel it is quite surface level considering there are no extras such as housekeeping.
There is no safe in the property.
Cooking facilities were great. Bathroom fine but shower pressure wasnât great (took twice as long as normal to wash my hair).
I would not return to this property because of the noise meant I didnât sleep through the night once out of four nights.
Immaculate and comfortable. I was on the second floor so there was a little bit of street noise and was able to hear the subway, which runs right underneath. However, it did not disturb me. If youâre not used to urban ambient noise or you prefer something very quiet, you might want to request a higher floor. We had a wonderful stay; great spot!
The room was very comfortable and in a great location. The communication and accessing the room for the trip was irritating. They did not follow through on technical difficulties and did not send the room codes when they said they did. I had to set up an account over and over and then it just reset and they wanted me to add the app. That felt ridiculous for a one night stay.
Zero ability to contact and actual human about issues (which I had), and I was kicked out of the apartment with wet laundry in the machine. I humbly submit myself and admit that it was the checkout time, but I just needed 20 minutes to finish up and the guy who kick me out who didn't speak English made me pack my wet, soapy clothes... He wouldn't just let me wait outside the apt for the cycle to finish....
For The Price & Location I Would Put Up With The Noise Level Anyday. Literal Whole 2 Bedroom Apartment With Cups, Plates, Glasses & Right In The Middle Of The Art District â€ïž
The elevators were not working and I have disability and needed help going up and down the stairwell. The elevator was still not working on my checkout date. I tried to chat with Sonder online but was never connected to an agent until
Late Wednesday night. The person staying above me was noisy and kept me from falling asleep. They woke me up at 6:30 am. I will never stay at the Sonder Ovation in Philadelphia again.
We stayed here for the Eagles parade and it was absolutely perfect. The beds are super comfortable and the apartment was roomy and had everything that was needed. For the prior complaints about noise, I think it's somewhat unrealistic of expectations. It's in a dense part of a major city and will have major city noise. Having grown up in Philadelphia and staying with two five year olds, we had no issues with noise during sleep. Would gladly stay here again.
That place allround exceesed my expectations!!! From dealing with their customer sercive cia text or phone (because Expedia couldnt hep me out) to the nearby grocery store, liquor store, restaurants, close to a metro line. Room itself was clean and cleaning staff was friendly.... If the price is right, Ill definately stay at a Sonder again!!! GO BIRDS!!!