- Check in process took over an hour
- The room we booked had not been cleaned
- We were moved to another room, but had to vacate the second room to move back to the original room the next day and did not have access to a room between 9am and 5pm
- It took over an hour to back get in to the original room on the second day (standing in a hallway, exhausted, with kids, next to another apartment where drug use was clearly happening) because the apartment manager could not reset the lock
- The couch in the apartment is not the pull-out couch pictured
- The lobby is dirty and desk attended is unaffiliated with the property managers and unable to assist
- The neighborhood is scary - trash everywhere, people asking for handouts, run down buildings, rats, bouncers posted outside restaurants
- VRBO was unhelpful with the situation