The Windsor Suites

4.0 star property

Choose dates to view prices

Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
City view from property
Premium bedding, pillow-top beds, in-room safe, individually decorated
2 bars/lounges
Fountain

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, Pennsylvania Convention Center
    ‪6 min walk‬
  • Place, Rittenhouse Square
    ‪9 min walk‬
  • Place, Reading Terminal Market
    ‪10 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Skyline Club Level Murphy)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Discovery)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Suite, 1 Bedroom (2 Doubles)

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom (King)

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Studio, 1 King Bed (Club Level)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room (Club Level Murphy)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(35 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

Studio Suite, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

Deluxe Studio, 2 Double Beds

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

8.2 out of 10
Very good
(22 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Similar properties

About this property

The Windsor Suites

2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a seasonal outdoor pool and conference space are on-site.
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The Windsor Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Pennsylvania Convention Center. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Within a 15-minute walk of Pennsylvania Convention Center and Rittenhouse Square
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
The Windsor Suites offers its guests a fitness centre and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2072 square feet (192 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

This 4-star Philadelphia hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 9:00 AM and 11:00 AM.
Con Murphy’s Irish Pub – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 25 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults and USD 15 to 25 for children
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or on-site payments
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 216536

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 9:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1670 out of 2639 reviews
Rating 8 - Good. 489 out of 2639 reviews
Rating 6 - Okay. 239 out of 2639 reviews
Rating 4 - Poor. 113 out of 2639 reviews
Rating 2 - Terrible. 128 out of 2639 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Saw

Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Place was nice and cozy
Stayed 1 night in Nov 2025

10/10 Excellent

Sanford, Darien

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Robin

Stayed 1 night in Dec 2025

8/10 Good

Victoria

Stayed 2 nights in Nov 2025

10/10 Excellent

Wazim

Stayed 2 nights in Dec 2025

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff from start to finish. We had a lovely trip and the hotel was perfect. Room was huge with a large kitchenette and walk in closet. Great location and very walkable area. Food was available all around, especially Con Murphy’s right in the lobby. Would definitely come back!
Large kitchenette
Our view from balcony
Lobby
Stayed 3 nights in Dec 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good until about 7:30 am in the morning when we were awakened by hammering and drilling which happened sporadically until we left at 9:30 am. We should have been alerted as to early morning construction upon check-in. addition, we booked a king size bed, but received two full size beds instead. Since we were only staying one night, we did not inform the front desk. Hotel is in an excellent location, and convenient to downtown Philadelphia.
Stayed 1 night in Dec 2025

8/10 Good

Joseph

Stayed 2 nights in Nov 2025

10/10 Excellent

Courtney

Stayed 2 nights in Sep 2025

2/10 Terrible

Kristian

Disliked: Cleanliness, amenities, property conditions & facilities
Very basic. No hot water. Won't recommend.
Stayed 1 night in Dec 2025

4/10 Poor

Theodore, New York

Business traveller
Liked: Cleanliness, staff & service
I had to switch rooms - in the first one the heat didn't work, and the phone was dead so I had to make trips down to the front desk to communicate. I tried calling the front desk from my personal phone, but couldn't get connected. The room I switched to had lights that weren't working properly in the kitchen. There was a used coffee K cup in the coffee tray. The iron didn't work properly and leaked water all over my jacket. When I checked out they sent an invoice with a charge for $110 for a car I didn't have. Still trying to get that reversed.
Stayed 1 night in Dec 2025

8/10 Good

Susan, Lewes

Travelled with partner
Liked: Amenities
The staff were like a ray of sunshine. So friendly, sweet, informative and kind. The location was prime to the Christmas Village and the Barnes Art Museum. This hotel is an older hotel, so there was this musty smell. I wiped the room surfaces down and handles (in all hotels I stay at), and some areas were a tad dirty. But all in all it was a great experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Shareana

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect stay for me and dog. The front desk Cathy made me feel welcomed and hepful always. It’s a great place to stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

YA-HUI

Business traveller
Liked: Cleanliness, staff & service, amenities
The room is clean.
Stayed 1 night in Dec 2025

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities
Noisy
Stayed 1 night in Dec 2025

10/10 Excellent

Olena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with great location and beautiful, sweet lady on front desk 🤗
Stayed 1 night in Dec 2025

10/10 Excellent

Francisca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and all areas.
Stayed 1 night in Nov 2025

8/10 Good

YA-HUI

Stayed 4 nights in Dec 2025

4/10 Poor

Darnikia

Liked: Cleanliness, staff & service
Disliked: Amenities
There was no water around the hotel as the picture shown the double beds were more like twin beds
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Travelled with family, Business traveller
Great staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Chaz

Stayed 1 night in Dec 2025

10/10 Excellent

Tiana

Stayed 2 nights in Dec 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Our stay at the WINDSOR SUITES was exceptional. Centrally located downtown, within easy walking distance from a safe parking garage, lovely room, with attentive staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Guy

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I needed to quickly book a large suite for our family due to our granddaughter’s surgery at CHOP. We had never stayed at Windsor Suites before and didn’t know much about the area… but after 5 nights there, we can honestly say this hotel was FABULOUS — immaculate, friendly, and incredibly convenient during a very difficult week. Our suite was spacious — about 850 sq. ft. — with a balcony, a dining area, a cozy living room, a galley kitchen, and a beautiful bedroom that also opened to the balcony. It gave us the comfort and space we needed to breathe. What truly made the difference was the people: the warm front desk team — Cat and Noella — the coolest longtime bellman, Andrew, and even the valet crew who were always kind and helpful. Every single person made us feel cared for. And yes… they’ve got one of Philly’s top Irish pubs and a great Asian restaurant right downstairs — a much-needed treat! We’d love to return again under happier circumstances, but we’ll always be grateful for how Windsor Suites took care of us when it mattered most.
Stayed 4 nights in Dec 2025