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G Eleven Hotel

3.0 star property

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Photo gallery for G Eleven Hotel

Front of property
Premium bedding, minibar, in-room safe, individually decorated
Restaurant
View from property
Outdoor pool, pool umbrellas, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
G11 Street 184, Behind Royal Palace, and National Museum, Khan Daun Penh, Phnom Penh, 12206
  • Place, Royal Palace
    ‪2 min walk‬
  • Place, National Museum of Cambodia
    ‪3 min walk‬
  • Place, Riverside
    ‪7 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪48 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Triple Room

  • City view
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Solo Traveler Room

Premium bedding, minibar, in-room safe, individually decorated

Solo Traveler Room

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

G Eleven Hotel

This hotel features an outdoor pool, a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
G Eleven Hotel offers 38 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at G Eleven Hotel, you're just a quick walk from Royal Palace. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Motorbike parking only
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Royal Palace and 8 minutes on foot from Riverside
  • Airport, local-area and shopping centre shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and limo/town car service are available. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly G Eleven Hotel. A round-trip airport shuttle and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
G Eleven Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite motorcycle parking only
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 2012

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at G Eleven Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eleven G
Eleven Hotel
G Eleven
G Eleven Hotel
G Eleven Hotel Phnom Penh
G Eleven Phnom Penh
G Eleven Hotel Hotel
G Eleven Hotel Phnom Penh
G Eleven Hotel Hotel Phnom Penh

G Eleven Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 119 reviews
Rating 8 - Good. 47 out of 119 reviews
Rating 6 - Okay. 41 out of 119 reviews
Rating 4 - Poor. 14 out of 119 reviews
Rating 2 - Terrible. 3 out of 119 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

missnöjd familj

Hotellet var i dåligt skick, mögel på rummet samt smutsigt och i dåligt skick. Badrummet hade en stor mögelfläck i taket, se sa att de behövde måla om. Toaletten gick bara att spola varannan gång. Sen fick man öppna upp och trycka på nån grej så gick det sen. Det luktade unket och fuktigt, poolen var oren och grumlig. Svårt dock att hålla barnen borta från den så vi badade ändå. Vi är inte nöjda och skulle inte rekommendera någon att åka dit.
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms required maintenance. No toilet seat. Safe not secured. Shower head not functioning
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Vanhat puitteet!!!!!!!!!!!@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 8 nights in Jan 2019
Verified

2/10 Terrible

Canadian

Disliked: Cleanliness, staff & service
The building and room is very run down and grungy looking. The customer service was poor-upon arriving they gave us the key and left us to find our own way to the room, no directions, very little Care for customers and the site. The walls of the room look like they haven’t been painted in twenty years. The lighting in room was very dim, hallway doors and balcony doors have large gaps. Weak ac in the room. Weak wifi at best. Bed was okay. Breakfast was gross and inefficient-one lady with a hot plate trying to fry eggs for 20+ people...and she looks very unhappy to be there, as did other staff. There were two neighbor dogs that barked for hours during the early hours of the morning and we couldn’t shut down the noise level bc of the leaks around the door and open cement brink style windows in the bathroom. We asked for the front desk to help us make a local call (all other places did this as a courtesy for guests)...the manager told us we could only use his phone for 50 cents a minute. The front desk was not helpful or welcoming. This hotel felt very gettho like...but was a higher mid range price. We prepaid non refundable on line for two days-got out as soon as we could. Central Location initially got us there-close to palace and river and has a small pool... not ever going back and would not recommend the place.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Günther

Liked: Cleanliness, staff & service

Gut gelegenes 2 Sterne Übergangshotel ohne Lift

Unweit des Königspalastes gelegenes ** Hotel und gut erreichbar in ca. 10 Min. Uferpromenade am Fluss. Restaurants sind entlang des Hotels paar zu finden und auch div. Shops . Zum einkaufen sind mehrere Discounter dabei , wie der " Smile Marcet " und noch andere . Am besten alles selbst ergründen und zum nachsehen den Reiseführer als Stütze benutzen. TUC TUC stehen vor dem Hotel - Preis verhandelbar wo man hin möchte ... Preis mit den TUC TUC zum Airport 8 $
Stayed 13 nights in Mar 2018
Verified

6/10 Okay

Daniel

Okey hotel

Alright hotel, not a favourite, i tried several hotels in the city. Cant give an exact reason, just didnt like it that much compared to the other hotels i stayed at.
Verified

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otimo

Hotel antigo, mas ótimo e excelente localização
Stayed 2 nights in Dec 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Helt greit for å sove en natt, men rommets forfatning var som forventet til hotellets beliggenhet.
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Claudia

Liked: Staff & service

Helpful staff

The hotel is situated a short walk away from the palace, about 5 minutes. The building itself is very nice but, it's not as well maintained. The rooms can use a fesh coat of paint and the sheets are stained and the shower was not separated from the toilet and the drainage was poor so every time I showered I ended up in a pool of water. Not pleasant. However, the rooms are big and the staff are wonderful. They are very helpful and cheery and friendly.
Stayed 4 nights in Nov 2017
Verified

4/10 Poor

jk

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Gone down hill

This hotel has gone down hill since I was here a few years back. What a shame was such a nice place
Stayed 1 night in Nov 2017
Verified

6/10 Okay

YOUNG JAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하고 수영장이있어 좋았고, 객실도 깨끗했어요.하지만 아침식사는 종류가 똑같아서 조금 실망^^
Verified

4/10 Poor

Ulf

Ok.

Dålig service i receptionen. Visste inte om att det gick tåg till sihanoukville. Och kunde ej heller hjälpa till med växling. Man fick knappt ett godmorgon.
Verified

8/10 Good

SERGE

Liked: Cleanliness

hôtel bien situé, chambres propres

très bon rapport qualité prix. On a demandé une couverture en plus, il a été très difficile de l'avoir. Petit déjeuner très pauvre
Verified

10/10 Excellent

Saravanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a convenient location

The location is great - near many eateries and very near to the top POIs in Phnom Penh. The staff were friendly. The wifi was a bit flaky.
Verified

6/10 Okay

France

Disliked: Cleanliness

Hôtel bien placé et relativement propre.

Bien au niveau de la chambre (confort) et la piscine. Personnel très aimable et serviable. Il manque une tablette dans la sdb et de quoi déposer les trousses de toilette. Luminaires insuffisants. Odeurs désagréables dans la chambre et petit déjeuner très très basique !
Verified

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

agréable et bien situé

personnel cool
Verified

6/10 Okay

SEUNG WHAN

Disliked: Staff & service, property conditions & facilities, room comfort

위치는 좋음, 조식은 기대금물.

위치는 좋은데 주변소음이 좀 있었음. 그냥 출장호텔로 이용하시긴 좋습니다..호텔 부대시설 기대는 금물.
Verified

6/10 Okay

NZ-Traveller

Liked: Cleanliness, staff & service

Ok hotel with its pool as a selling point

The room was big but after staying across de rd for nearly the same price I was expecting a bit more. Loved the big balcony tho, loads of privacy. Breakfast was minimalistic, internet on the 4th floor was intermitent. No elevators. You get what you pay for.
Verified

8/10 Good

Jorge G.

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good hotel but...

The only "but" it would be that this hotel doesn't own a lift, so, if you are in one of the top floors, it could be a quite challenging.
Verified

6/10 Okay

Alan

Stay 4 nights - paid 5!!

Return visit to this pretty good hotel. After many previous visits Nice pool, clean rooms, and a free (forgettable) breakfast. Missed 1st night of 2 - 1 night reservations, due to flight being very late. Sent cancellation email to ask to apply the funds for a future night. Email returned unread. Repeated request, upon checkout, and was stonewalled. So: Pay 5 nights get only 4. May not return. I am a frequent visitor to PNH and may be looking for a new hotel for future visits.
Verified

6/10 Okay

cat

Liked: Cleanliness, staff & service, room comfort
The hotel is a bit old, but under renovation. It reception was very friendly as they let have breakfast earlier than usual so that we could get on our bus at 6.45am
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra val för pengarna

Trevlig och bra service, nära till det mesta så jag kan bara säga att detta är ett bra val för pengarna.
Verified

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities

Below par

Hotel is poorly run. Building isn't that old but seems much older. It needs some basic maintainance like a new coat of paint. WiFi very unpredictable and patchy. Breakfast take it or leave it.
Verified

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

I always stay here while in Phnom Penh. Good staff and nice pool. Convenient.
Verified

6/10 Okay

Verified traveller

수영장이 있는 무난한 호텔

저렴한 가격에 무난한 객실에 대체적으로 안족했습니다 아침이 매우 간단히 나옵니다 토스트에 오믈렛 정도 절 좋은 건 수영장인듯 나름 관리도 잘 되는것 같아요