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Sensory Park Urban Hotel

3.5 star property

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Photo gallery for Sensory Park Urban Hotel

Breakfast, lunch, dinner and brunch served
In-room safe, desk, laptop workspace, soundproofing
Lift
BBQ/picnic Area
Daily buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No 32, street 282, Boeng Keng Kang 1, Boeng Keng Kang, Phnom Penh, Phnom Penh, 120102
  • Place, Independence Monument
    ‪10 min walk‬
  • Place, Tuol Sleng Genocide Museum
    ‪10 min walk‬
  • Place, Royal Palace
    ‪14 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, soundproofing

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, soundproofing

Standard Twin Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room

In-room safe, desk, laptop workspace, soundproofing

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Twin Room

In-room safe, desk, laptop workspace, soundproofing

Premium Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Club Double Room

In-room safe, desk, laptop workspace, soundproofing

Club Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Twin Room

In-room safe, desk, laptop workspace, soundproofing

Club Twin Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, soundproofing

Executive Double Room

  • City view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sensory Park Urban Hotel

An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a snack bar/deli, a sauna and a rooftop terrace are on-site. Change of towels is available on request
Sensory Park Urban Hotel offers 78 air-conditioned accommodations with a safe and complimentary bathrobes. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Sensory Park Urban Hotel, you're just a quick walk from Wat Lang Ka. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes by foot from Independence Monument and a 2-minute drive from Royal Palace
  • Airport shuttle service available for a fee
Sensory Park Urban Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi.

There are 2 meeting rooms available. A rooftop terrace, spa services, and barbecue grills are also featured at the business-friendly Sensory Park Urban Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Phnom Penh hotel.

The hotel hosts a free manager's reception daily.
THE SENSORY CAFÉ – This restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 10 for adults and USD 3 to 5 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • THE SENSORY CAFÉ

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sensory Park Urban Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7 to 10 for adults and USD 3 to 5 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Sensory Park Urban Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies). Guests who plan to drive should contact this property in advance for more details (e.g. directions).
Property Registration Number K002-902005006

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sensory Park Urban Hotel Hotel
Sensory Park Urban Hotel Phnom Penh
Sensory Park Urban Hotel Hotel Phnom Penh

Sensory Park Urban Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 59 reviews
Rating 8 - Good. 12 out of 59 reviews
Rating 6 - Okay. 3 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Tons of dinning option close by.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Really positive, across the board.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Loren W.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great facilities and great breakfast.
Verified

10/10 Excellent

Terdtoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No.1 hotel in Phnom penh
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was all exceptionally pleasant, professional and welcoming. The rooms and facilities were all comfortable and well maintained. The restaurant food and staff I consider the best I’ve encountered in Cambodia. I highly recommend a stay at this hotel.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will LOVE it

Lovely place!! You will be super happy you chose it.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Convenient location, staff are kind and nice, room is small and clean so good enough for a short stay.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing! Very helpful and communicate well, from the front desk, room service staff, restaurant and even security staff. I had an overall enjoyable stay. The hotel's location is very convenient for moving around, getting taxis and even walking short distances to malls, restaurants and other businesses.
Stayed 13 nights in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and accommodating staff who allowed me to check in early n check out slightly later due to my flight being at 630pm. Lovely room n shower. Everything worked well and breakfast was hearty enough. Love the beehoon soup - had it every morning😁
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Austin

Liked: Staff & service, amenities, property conditions & facilities
This hotel has been exceptionally accommodating. The staff are great friendly and supporting of any issues. Rooms are always cleaned everyday.
Stayed 5 nights in Jan 2023
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean hotel. Staff was nice and friendly. Has all the amenities a top hotel would have (including a steam room and sauna!). Breakfast was included and was good. You cannot beat the value you get from this hotel for the price. Even if the price of this hotel was similar to the “more expensive” hotels, I would probably still stay here!
Stayed 1 night in Feb 2022
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of four hotels booked this by far had the best mattress. Lovely pillow top that made sleeping enjoyable. Breakfast was more than ample just some attention to detail like putting out stale french sticks.Staff accommodating and friendly
Stayed 4 nights in Jun 2022
Verified

8/10 Good

James

Everything was perfect. The only thing I didn’t like was that, in my opinion, the a/c wasn’t cold enough in the room
Stayed 1 night in Apr 2024
Verified

8/10 Good

Masakazu

Liked: Cleanliness, amenities, property conditions & facilities
I'm mostly satisfied with staying at this hotel. Breakfast was good and stuff was friendly. The only thing is that I asked laundry and all clothes folded so as to pack easily when leaving next day. But they were not folded. I claimed and got some discount.
Verified

4/10 Poor

SIU MUI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

It’s all about maintenance

My first stay in this hotel was June last year. It’s clean and new at that time. But the level of cleanliness declines rapidly. The chair is full of shoes marks and the carpet is dirty. But I have to give compliments to the staff. They are polite and helpful.
Stayed 1 night in May 2023
Verified

4/10 Poor

craig

Liked: Staff & service
Disliked: Cleanliness

Total disappointment

I booked a "club room" expecting the full club experience. However there is no club experience here, apparently it's "coming soon". So I paid more money for nothing. I was able however to get a late checkout which was nice. Also we were upgraded to the suite room which we appreciated, so I understand they tried to make us happy. And what I didn't tell them as.i was so tired of complaining that trash was under the sink in the upgraded room. I just didn't have the heart to complain anymore. Breakfast is ok. Sorry but if we ever returned to phnom Penh I would choose a different hotel.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Peter

Liked: Property conditions & facilities, room comfort

Ok stay

Hotel organised pickup from airport worked well. ($15) for return grab and PassApp were much cheaper (about $8). Reception was ok but concierge can’t make restaurant reservations. Club room was spacious but cleaning was not up to scratch. Air con worked well but was noisy. Wifi dropped out and slowed down at times. Bed was comfy. The club lounge is closed. The restaurant has great ice cold beer and does the best beef lok lak we had in our 10 days in Cambodia. But the we’re short of ingredients and some dishes/wine weren’t available. At checkout the had to confirm I had paid through hotels.com lucky I had print outs. Why couldn’t that have been sorted earlier? It all worked fine in the end. Location is good with a few decent restaurants in walking distance. S21 is also walkable. Central market would probably require a tik tuk. PassApp generally gets lower fares than grab. But try both. Our room also smelled of stale cigarette smoke. Overall ok but I think I’d look elsewhere for next time.
Stayed 3 nights in May 2023
Verified

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities, room comfort

Stolen money and No refund after promised

This feedback might get deleted but it needs to be said. There is a thief at this hotel. And the date my money was stolen/ replaced with fakes was Tues Jan 10, 2023. I asked to see the footage but the CCTV camera footage and the door lock caputure cards times and dates were so different that it confused us and wasted our time. I didn't even get to check the rest of the day. If this gets to higher level personel please look into Tues Jan 10 between 9am to 11am & 2pm to 6pm. Also more disgusting was the outright lie that the General Manager of your Hotel told me. When I relized I couldn't get anywhere watching the CCTV footage and door capture times as the discrepancy were so great. In the end I was uncomfortable and felt unsafe to continue staying at your hotel. I wanted to check out. When I asked if he could refund me for the days after I checked he said they could do nothing and I needed to go through my booking agency. I got a receipt of checking out of your hotel as of Jan 16th. I paid in full from Jan 9th to Jan 22nd for $60/night. And only asked for the refund for the remaining days. So I contacted my booking agent and they contacted your hotel to get my refund for the balance of my stay. The agent said YOUR hotel would only honor the original contract. Was this the absolute outcome regardless of what we found on the video tapes???... I have serious doubt about your hotel. The General Manager just say I needed to go through my booking agent to get me to leave
Stayed 13 nights in Jan 2023
Verified

10/10 Excellent

toshio

スタッフがフレンドリーでとてもいいホテルでした。Wi-Fiがもう少しはやければ文句なし。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Hitoshi

Liked: Cleanliness, amenities, property conditions & facilities
食事が美味しかったです。
朝食のフルーツ
ディナーのデザート
スイカシェイク
スイカジュース
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルから徒歩数分のところに日本料理も含めて飲食店が多くあります。ホテルのレストランが16階にあり、夜の夜景も楽しめます。
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

toshio

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応がとてもよかった
Stayed 1 night in Sep 2024