2/10 – Ungenügend
John D.
6. Mai 2024
Verbesserungswürdig: Sauberkeit
Many amenities in the property did not work or were unusable.
The property location was fine.
The hot did not work for half of our stay. A maintenance tech was dispatched to take a look at it. The tech informed our group the hot tub wasn’t hot because of a “clogged” pipe. A majority of our party are hot tub owners and clogged pipes do not cause heating issues.
The pool was not cleaned and had a lot of floating debris and leaves on the bottom.
There was an issues with the shower in the basement not draining correctly. The jacuzzi tub in the master bedroom did not have hot water, which was a major disappointment. The maintenance tech looked at the jacuzzi but did not fix it.
The pool table had no fucntioning pool cues and was basically unusable.
There were other minor issues with the house that the property manager did take care of while we were there.
For the price of this rental our group was extremely disappointed and we would not rent this property again.
The property manager said they would contacting me about the issues with the house, but I never heard from them. Also extremely frustrating and disappointing.
We had a good trip, but the house was not what we expected.
John D.
Aufenthalt von 3 Nächten im April 2024