Verifizierte Bewertung
2/10 – Ungenügend
Andrew M.
29. Mai 2026
Gut: Check-in und Lage
Verbesserungswürdig: Kommunikation
At first glance this looked like a perfect property for our stay but when arriving we were told there was an issue with the air conditioner that they were in the process of fixing before our check in. Once we checked in the issue was very apparent, condensation water from the air conditioner was pouring out from the ceiling into the hall directly in front of the bedroom. There was a small tray there to collect the water that was overflowing and saturated the bedroom carpet. We called to let the host know and were told someone would come out and take care of it, no one did! This went on for our entire stay. You couldn’t even walk into the room without getting wet from the water from above. It was obviously coming down whenever the air conditioner was on. Thinking if we turned the air off until someone came to fix it, it would stop, except they had the thermostat in a locked case where you had no control over it. I have never rented a unit before, especially in the Phoenix area where the temperature gets very hot, where you had no ability to control the units temperature. To make matters worse when the ac unit went on it was so loud you couldn’t sleep. We were promised it would be fixed and it wasn’t. They also said they would reimburse us for our stay and never did nor returned our messages after we left. Stay away from this place, bad owners/host. Don’t be deceived by pretty pictures. Been coming to this area many years for spring baseball and this was the worst
Andrew M.
Aufenthalt von 4 Nächten im März 2026