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DoubleTree by Hilton Phoenix - Gilbert

4.0 star property

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Photo gallery for DoubleTree by Hilton Phoenix - Gilbert

Lobby
2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Restaurant
Meeting facility
Courtyard

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1800 S Santan Village Pkwy, Gilbert, AZ, 85295
  • Place, SanTan Village Marketplace
    ‪15 min walk‬
  • Place, SanTan Village
    ‪15 min walk‬
  • Place, AZ Ice
    ‪17 min walk‬
  • Airport, Mesa, AZ (AZA-Phoenix - Mesa Gateway)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Living area | 37-inch LCD TV with cable channels, TV, pay films

Standard Room

7.2 out of 10
Good
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

7.8 out of 10
Good
(48 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

37-inch LCD TV with cable channels, TV, pay films

Standard Room

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Parlor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Parlor)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed (Santan)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Gilbert
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,007 reviews
The price is CHF 84
includes taxes & fees
29 Dec - 30 Dec
Hyatt Place Gilbert

About this property

DoubleTree by Hilton Phoenix - Gilbert

Suburban hotel with 2 outdoor pools and 24-hour fitness centre
This hotel features 2 outdoor pools, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
DoubleTree by Hilton Phoenix - Gilbert offers 121 accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Phoenix - Gilbert. During your stay, you'll be within walking distance of SanTan Village. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from SanTan Village and a few minutes from Gilbert Arizona Temple
  • Cats and dogs welcome for a fee
As a guest of DoubleTree by Hilton Phoenix - Gilbert, you'll find 2 outdoor swimming pools, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. The business-friendly DoubleTree by Hilton Phoenix - Gilbert also features gift shops/newsstands, coffee/tea in common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Gilbert hotel.

For a fee, guests can enjoy a full breakfast on weekdays from 6:00 AM and 10:00 AM.
Brocks – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; USD 15 to 18 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brocks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Hot tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre (10,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 125 per stay), plus a one-time cleaning fee of USD 250
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00 to 18.00 for adults and USD 10.00 to 12.00 for children
  • Pet fee: USD 75 per pet, per stay (maximum USD 125 per stay) plus a one-off USD 250 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gil
DoubleTree by Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel
DoubleTree by Hilton Phoenix - Gilbert Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel Gilbert

DoubleTree by Hilton Phoenix - Gilbert Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 420 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 169 out of 1002 reviews
Rating 4 - Poor. 126 out of 1002 reviews
Rating 2 - Terrible. 99 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandria

Stayed 2 nights in Jul 2025

10/10 Excellent

Shamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this property based off of the accommodations. Staff was polite respectful no complaints at all.
Stayed 2 nights in Jul 2025

4/10 Poor

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom had a sink attached to the wall, no counter top and no place for toiletries, etc. Very poor. No free coffee in the lobby, no free breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
It’s location.
Stayed 2 nights in Sep 2025

8/10 Good

Shannon

Travelled with family
Liked: Staff & service, room comfort

Not too bad

Floor was damaged and needed to be replaced in our room. Just looked crudy. Other than that it was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashour

Stayed 2 nights in Aug 2025

2/10 Terrible

Sheb

Stayed 1 night in Sep 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

William Keola

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael, Westminster

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

wyatt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and very clean.
Stayed 4 nights in Sep 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was absolutely wonderful. The staff at the front desk very pleasant. Gave me my delicious chocolate chip cookie. Bartender was fantastic. Checkout girl was very nice. The room was spacious and I loved the cozy comfortable on the bed. Been traveling a lot this summer and you would only get a sheet a thin blanket and a sheet at other hotels. The only draw back was the lady who was managing the breakfast. She was completely rude to guests. I walked inside the room to see what there was. And she says rudely excuse what are you doing? That’s not the way to treat guests then I heard her tell a customer the price for the breakfast buffet and then she says and plus tip. She was demanding a tip from everyone.
Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Stayed 1 night in Sep 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a great area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Niven

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Olivia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 8 days and it was a wonderful stay. No complaints!
Stayed 7 nights in Aug 2025

6/10 Okay

Jared

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lobby and rooms are nice but hallways, carpet, AC units, and elevator feel old and super worn.
Stayed 1 night in Aug 2025

10/10 Excellent

alura

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brock’s was very limited and honestly the only reason I did NOT give 5 stars. The Thursday staff bartender and what seemed to be custodian with the ponytail and his best grey sweatpants were busy having conversations bashing the dirty condition of the bar area and the tables and floors were filthy! There were more flies paying me and other guests attention than the staff you pay. The front desk staff of all hours were amazing!! Cleaning ladies were amazing! The young lady that works the morning breakfast shift milaya (I think) was so sweet and great! Now the morning cook on Friday was out of everything wore her black kitchen gloves in and out of the building touching dirty doors and going back to the kitchen to cook..I ordered the French toast and a good size piece of black plastic was cooked to the bottom on one of the pieces. I was shocked that no one else seemed to think this was odd and bad sanitation. The second order was much better. I would say plan on meals elsewhere because you don’t have many options and the hours for food are very limited.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Everything was excellent except the water would not drain from the shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at check in. Beds and linens great.
Stayed 1 night in Jul 2025