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DoubleTree Resort by Hilton Paradise Valley - Scottsdale

4.0 star property

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Photo gallery for DoubleTree Resort by Hilton Paradise Valley - Scottsdale

2 outdoor pools, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Property preview
Two Sleeper Sofa Beds, Non-Smoking | Living area | 55-inch flat-screen TV with cable channels, TV, pay films
Poolside views, open selected days
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
5401 N Scottsdale Rd, Scottsdale, AZ, 85250
  • Place, Scottsdale Fashion Square
    ‪14 min walk‬
  • Place, Scottsdale Waterfront
    ‪19 min walk‬
  • Place, Fiesta Bowl Museum
    ‪1 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for 1 King Bed Nonsmoking

Premium bedding, down duvets, in-room safe, blackout curtains

1 King Bed Nonsmoking

8.6 out of 10
Excellent
(53 reviews)
  • 43 sq m
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking | Premium bedding, down duvets, in-room safe, blackout curtains

One Bedroom Suite, One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 147 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Sleeper Sofa Beds, Non-Smoking

View from room

Two Sleeper Sofa Beds, Non-Smoking

  • 43 sq m
  • Sleeps 2
  • 2 Double Sofa Beds

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, down duvets, in-room safe, blackout curtains

One King Bed, Non-Smoking, Roll In Shower

  • 43 sq m
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 King Bed

  • 147 sq m
  • 4 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Designer toiletries, hair dryer, towels, soap

Room, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 43 sq m
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds Nonsmoking

Premium bedding, down duvets, in-room safe, blackout curtains

2 Queen Beds Nonsmoking

8.6 out of 10
Excellent
(128 reviews)
  • 43 sq m
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

Premium bedding, down duvets, in-room safe, blackout curtains

King Room

  • Sleeps 2

View all photos for Two Queen Room

Premium bedding, down duvets, in-room safe, blackout curtains

Two Queen Room

  • Sleeps 4

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Mobility Accessible King Room with Tub

Bathroom | Designer toiletries, hair dryer, towels, soap

Mobility Accessible King Room with Tub

  • Sleeps 2

View all photos for Room, 1 King Bed, Patio, Poolside

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Patio, Poolside

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony, Courtyard View

9.0 out of 10
Wonderful
(22 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Patio

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio (Roll-In Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Patio (Roll-In Shower)

  • 43 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Courtyard View

9.0 out of 10
Wonderful
(19 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio, Poolside

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Patio, Poolside

8.0 out of 10
Very good
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(9 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

8.0 out of 10
Very good
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Poolside (Roll-In Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Poolside (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • Sleeps 2
  • 2 Queen Beds

Room With 2 Queen Beds And Balcony-Pool View

  • Sleeps 4

1 King Bed Walkout Patio-Poolside

  • Sleeps 2

King Room With Balcony And Pool View

  • Sleeps 2

2 Queen Beds With Walkout Patio-Poolside

  • Sleeps 4

2 Queen Beds W Patio/Balcony Courtyard View

  • Sleeps 4

Room With 2 Queen Beds, Patio And Mobility Accessible Bathtub

  • Sleeps 4

1 King W/ Balcony Camelback Mountain Pool Vw

  • Sleeps 2

Room With 2 Queen Beds, Patio, Roll-in Shower-Mobility Accessible

  • Sleeps 4

2 Qns W/ Balcony Camelback Mountain Pool View

  • Sleeps 4

King Room With Patio Or Balcony And Courtyard View

  • Sleeps 2

View all photos for Pool Side Patio Room With Two Queen Beds And Mobility Accessible Roll-in Shower

Premium bedding, down duvets, in-room safe, blackout curtains

Pool Side Patio Room With Two Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 2

2 Queen Beds With Patio Or Balcony

  • Sleeps 4

Balcony Room With 2 Queen Beds

  • Sleeps 4

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About this property

DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Suburban resort with 2 outdoor pools and free local area shuttle
Along with 2 outdoor pools, this smoke-free resort has a restaurant and a 24-hour fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers 378 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Scottsdale resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree Resort by Hilton Paradise Valley - Scottsdale. During your stay, you'll be within walking distance of Scottsdale Fashion Square. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and basketball
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Scottsdale Fashion Square and 7 minutes from Desert Botanical Garden
  • Free local-area and shopping centre shuttle service
  • Pets welcome for a fee
DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers its guests 2 outdoor swimming pools, Access to hot tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this resort measures 39999 square feet (3716 square metres) and includes conference space. A children's pool, a terrace, and a vending machine are also featured at DoubleTree Resort by Hilton Paradise Valley - Scottsdale. An area shuttle within 2 miles and A shopping centre shuttle are free. Free self parking is available.

This 4-star Scottsdale resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Asadero Cocina & Cantina – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Azure – This bar is located by the pool. Open selected days.
The Cantina – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 miles
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Uncovered valet parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Asadero Cocina & Cantina
  • Azure
  • The Cantina

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Children's pool
  • Hot tub
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 39,999 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 23 October 2025 to 1 December 2025 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Resort Hilton Hotel Paradise Valley-Scottsdale
DoubleTree Hilton Paradise Valley-Scottsdale
Hotel Valley-Scottsdale
DoubleTree Resort Hilton Hotel Paradise
DoubleTree Resort Hilton Paradise Valley Scottsdale
DoubleTree Resort Hilton Paradise
DoubleTree Hilton Paradise Valley Scottsdale
Doubletree Scottsdale
Doubletree Paradise Valley Hotel Scottsdale
DoubleTree Hilton Paradise
DoubleTree Resort by Hilton Hotel Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Hilton Parase
Doubletree Scottsdale
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley - Scottsdale Resort

Reviews

DoubleTree Resort by Hilton Paradise Valley - Scottsdale Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 748 out of 1320 reviews
Rating 8 - Good. 291 out of 1320 reviews
Rating 6 - Okay. 158 out of 1320 reviews
Rating 4 - Poor. 72 out of 1320 reviews
Rating 2 - Terrible. 51 out of 1320 reviews

Reviews

8/10 Good

Brooks

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitness rooms are a joke, barely large enough for 2 people at a time. Pool areas were very nice, plenty of space with lots of chairs and the pools were large to accommodate lots of people. Staff was very nice. Overall cleanliness was really good. Would definitely stay here again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were absolutely AMAZING!
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort

Nice place but maid service is not

Second week staying here and same pluses and minuses (issues). Maid service is unpredictable and not thorough. We did not have “do not disturb”sign out and maid did not come three times. Called and reported it. One time maid came and cleaned thoroughly. Another time, maid came but when we came home in the evening, the door was not completely closed! Third time, asked for maid when we left at 12:30 pm and maid did not come at all. Reported it to the front desk again. A problem we encountered once while here - we told the maid to come in and just make the bed. We told her several times and welcomed her into the room. She closed the door (we thought to get supplies) but she left!! She did not understand English, we believe.
Stayed 7 nights in Aug 2025

6/10 Okay

Regina

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
First time to Scottsdale had a good time overall stayed 7 days .. BUT the pool side bar was closed the whole time also the shuttle was down for a day in a half and the power went out in my room thank god that happened my last day smh .. also all the housekeepers don’t speak English and all the pos systems are always down so they always say they have to charge the room.. the place is nice and quiet and I did enjoy myself but the constant hiccups was really annoying also it’s really not fair to pay the resort fees for a lot of the amenities I didn’t get but whatever. Only two employees from the whole resort was happy to be there a lot of other employees were clearly irritated to be at work.
Stayed 7 nights in Aug 2025

4/10 Poor

Kelly

Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the spaciousness of the rooms and it was also very quiet. Staff was friendly as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cyless

Stayed 2 nights in Aug 2025

8/10 Good

Korbin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great property in the Scottsdale area. Exactly what we were looking for; a quiet get away and everyone was very nice. Only issue I had was the cleanliness of our room. There were crumbs on the floor from a cookie and melted chocolate on the chair, also a giant toe nail on one side of the bed. The comforters had brown stains on them, and there was a pubic hair on the toilet seat. Lastly the tub didn't drain well at all and there was zero conditioner left in the container.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Aug 2025

4/10 Poor

Kiesha

Disliked: Staff & service, property conditions & facilities, room comfort
The AC in my room never worked the entire duration of my stay. The room was warm and the bathroom has no AC vent so it felt like outside you had to take cool showers.
Stayed 3 nights in Aug 2025

10/10 Excellent

Azeez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend for weekend stay. Friendly and helpful staff.
Stayed 1 night in Aug 2025

8/10 Good

Francis

Stayed 4 nights in Aug 2025

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a good size. The bed and couch seemed a little worn out and could be replaced. The garbage cans provided were pretty much useless! The pool was amazing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay! Such great hospitality and an extremely clean room!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandra

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely wonderful, I would 100% stay there again. However DO NOT BOOK WITH EXPEDIA. They claim to include all taxes and fees in their price but they do not include the $30 resort fee or taxes. They are very intentionally misleading with the way they give you your receipt and make you think you paid for it, but the hotel will charge you upon checkout.
Stayed 1 night in Aug 2025

10/10 Excellent

Connor

Great staycation and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extended our stay from one week to two

Stayed a week. Front desk and check in were fabulous! Breakfast was excellent! Yesenia at breakfast was superb! She was friendly, welcoming, and with great attention to the buffet food quality and also to our table. Buffet food selection changed daily, with great variety. The maid service was inconsistent and never knew when they would clean the room (had to call once, another time a no show). They never vacuumed the room while we were there. In the lobby, the floor, tables and chairs were clean, the bar was clean. The outside seating area and sidewalks/halls could have been swept/cleaned. The fitness center is being remodeled so fitness was in a temporary location, somewhat remote off the main floor. The access hall was dirty and smelled bad. But overall, very happy staying here. We extended our stay another week and would come back.
Stayed 9 nights in Aug 2025

6/10 Okay

Alyanna Joyce

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Thank you to Kaylyn for moving us out to the 1st room that we had its smells that is why. But she was able to give a clean room. The staffs were nice & accomodating. Double Tree needs to give them a raise!. The hotel needs to be renovated especially the rooms.
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Stayed 2 nights in Aug 2025

10/10 Excellent

Vivianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort! Our room was beautiful, clean, and it felt so homey! The shuttle was amazing, the drivers were super nice and made us feel comfortable. Would definitely stay here again :)
Stayed 3 nights in Aug 2025

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025