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Downtown Phoenix Hotel

2.5 star property

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Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Vending machine
Laundry
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
424 W Van Buren St, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪2 min walk‬
  • Place, Arizona Financial Theatre
    ‪5 min walk‬
  • Place, Phoenix Convention Center
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Economy Double Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Queen Bed, Non Smoking

Shower, hair dryer, towels, soap

Economy Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Downtown Phoenix Hotel

Laundry facilities, a 24-hour front desk and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front desk safe and a vending machine are on-site.
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Downtown Phoenix Hotel, you're just a quick walk from The Van Buren. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a vending machine
  • Steps from The Van Buren and 4 minutes on foot from Arizona Financial Theatre
As a guest of Downtown Phoenix Hotel, you'll find a vending machine, a garden, and laundry facilities. WiFi is free in public spaces. The business-friendly Downtown Phoenix Hotel also features express check-out and a front desk safe. Self parking is free.

This Phoenix hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Downtown Phoenix Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 404 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
Great, affordable and clean hotel downtown Phoenix! Excellent customer service and the room decor is really cool.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities
Room was cute & clean! Staff was friendly & helpful. Walls are a bit thin but besides that, no complaints!
Stayed 2 nights in Nov 2025

8/10 Good

Rose

Stayed 1 night in Nov 2025

10/10 Excellent

SCOTT, LAKE ELSINORE

Stayed 1 night in Nov 2025

10/10 Excellent

America

Travelled with group
Liked: Cleanliness, staff & service, amenities
The overall politeness of the staff. The cleanliness of the room. And how easy it was to get in and out of the parking lot. I really enjoyed the fact that everything is basically in walking distance. Overall amazing experience with this hotel. Have stayed here before and loved it and came back and will continue to use this hotel in the future.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael, La Quinta

Liked: Cleanliness, amenities, property conditions & facilities
Room was huge and accommodated my bike.
Stayed 2 nights in Sep 2025

6/10 Okay

Patricia

In
Stayed 2 nights in Nov 2025

2/10 Terrible

nicole

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing to drink in vending, bugs in the room, didnt even offer a partial refund. There were literally bugs in our beds. Not worth $150 for a weeknight stay. Avoid at all costs.
Stayed 1 night in Nov 2025

10/10 Excellent

Antoinette, Ludowici

Travelled with family
Liked: Cleanliness, amenities
Room was clean and spacious. Cute vintage inspired decor with a modern twist.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria, Douglas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great stay! Clean room.
Stayed 1 night in Nov 2025

6/10 Okay

Makenzie

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities
Good location and clean room!
Stayed 1 night in Nov 2025

8/10 Good

Andrea

Stayed 1 night in Nov 2025

6/10 Okay

Mychal

Stayed 3 nights in Nov 2025

10/10 Excellent

Eliseo

Stayed 2 nights in Nov 2025

8/10 Good

Deborah

Met our needs
Stayed 2 nights in Nov 2025

8/10 Good

Jonathan

Stayed 2 nights in Nov 2025

6/10 Okay

Timur

Business traveller
Disliked: Property conditions & facilities
Noisy area and felt unsafe a little
Stayed 1 night in Oct 2025

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service
Easy parking great location
Stayed 1 night in Nov 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities
It may not look like much on the outside but the room was really nice. It was very clean and I love the decor.
Stayed 1 night in Nov 2025

4/10 Poor

Alma

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
The room was pretty and the staff was great. But there were two cockroaches in the bathroom. I haven't had that happen at a hotel in over ten years.
Stayed 1 night in Nov 2025

10/10 Excellent

Carly

Stayed 2 nights in Oct 2025

4/10 Poor

Evelia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This is NOT at all what the pictures lead you to believe. It is a cheap motel with questionable cleanliness and a sketchy parking lot. The shower door in our room would not close and the grout in the tiles was filthy. Another room shared by our group had pink mold on the shower curtain and the fan in their room started smelling like burnt rubber in the middle of the night. They had to turn it off to avoid a fire. While it is obvious they see working on upgrades and remodeling, this still has ways to go. Apparently the name has changed several times in the last few years too, not usually a good sign. The only thing we liked is that it was walking distance to the venue we were visiting— but there were MUCH nicer actual HOTELS nearer too. Don’t be fooled by the pictures!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah Vicar

Stayed 1 night in Nov 2025