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Embassy Suites by Hilton Phoenix Downtown North

Property class: 3.5

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Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

A spacious hotel lobby with multiple seating areas, including sofas, chairs, and tables. There are plants and a coffee bar.
A spacious hotel lobby with multiple seating areas, a bar, and a large TV screen.
A bar area with a marble countertop, bar stools, and a variety of liquor bottles.
A spacious lobby with seating areas, a staircase, and hanging pendant lights.
A hotel with a modern facade, a central vertical feature, and a landscaped courtyard with a fountain.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
10 E Thomas Rd, Phoenix, AZ, 85012
  • Place, Barrow Neurological Institute
    ‪9 min walk‬
  • Place, Heard Museum
    ‪14 min walk‬
  • Place, Phoenix Art Museum
    ‪19 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Mobility Access King Bed Studio Suite with Roll in Shower

A hotel room with a bed, a TV, a nightstand with a lamp, and sheer curtains.

Mobility Access King Bed Studio Suite with Roll in Shower

  • Sleeps 4
  • 1 King Bed

View all photos for 2 ROOM SUITE - 1 KING BED - NON SMOKING

1 bedroom, premium bedding, pillow-top beds, in-room safe

2 ROOM SUITE - 1 KING BED - NON SMOKING

  • Sleeps 4
  • 1 King Bed

View all photos for One-Bedroom King Suite-Hearing Accessible

A hotel room with a bed, bedside tables, a desk, a chair, and a TV.

One-Bedroom King Suite-Hearing Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

A hotel room with a bed, a sofa, a side table, and a small wooden table.

Studio, 1 King Bed

9.2 out of 10
Wonderful
(64 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a wooden desk, and a chair.

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(40 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a sofa, a coffee table, and a TV mounted on the wall.

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(65 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Conference)

A hotel room with a large bed, two bedside tables with lamps, a wooden desk, and a chair.

Suite, 1 King Bed (Conference)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

A hotel room with a bed, a sofa, a coffee table, and a TV mounted on the wall.

Suite, 2 Double Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Roll-in Shower)

A hotel room with a bed, a sofa, a coffee table, and a TV mounted on the wall.

Suite, 2 Double Beds, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible

A hotel room with a sofa, a small table, a chair, a desk, a lamp, and artwork on the wall.

Studio, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

A hotel room with a sofa, a small table, a chair, a desk, a lamp, and artwork on the wall.

Studio, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Conference, Hearing)

A hotel room with a large bed, two bedside tables with lamps, a wooden desk, and a chair.

Suite, 1 King Bed, Accessible (Conference, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

A hotel room with a large bed, two bedside tables with lamps, a wooden desk, and a chair.

Suite, 1 King Bed, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

A hotel room with a large bed, two bedside tables with lamps, a wooden desk, and a chair.

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

A hotel room with a bed, a sofa, a coffee table, and a TV mounted on the wall.

Suite, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a wooden desk, and a chair.

Suite, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Phoenix Downtown North

An indoor pool, a restaurant and a health club are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Phoenix Downtown North offers 242 accommodations with laptop-compatible safes and a safe. This accommodation has separate sitting areas and is furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium satellite channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Phoenix Downtown North gets high marks from our customers. During your stay, you're just a quick walk from Saint Joseph's Hospital and Medical Center. Free WiFi in public areas, a free manager's reception and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Embassy Suites by Hilton Phoenix Downtown North offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4604 square feet (428 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Embassy Suites by Hilton Phoenix Downtown North. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Phoenix hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Salt River Tavern – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 32 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Salt River Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 4,604 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Covered self-parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Embassy Suites by Hilton Phoenix Downtown North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1096 out of 1461 reviews
Rating 8 - Good. 219 out of 1461 reviews
Rating 6 - Okay. 64 out of 1461 reviews
Rating 4 - Poor. 43 out of 1461 reviews
Rating 2 - Terrible. 39 out of 1461 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was so good and the rooms are clean I loved my stay at this hotel
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located for my visit with several family members
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was super helpful and kind.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for going to the diamondback game and great amenities!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities, cleaniness, breakfast and staff made our stay very enjoyable. We would stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The rooms were spotless and the staff was quite helpful. Happy hour was a bonus and we also enjoyed the pool.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful, very good dinner at the hotel and the breakfast had lots of options.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Chiquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! The happy hour with free drinks was awesome!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Darnisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast and overall amazing customer service.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff very professional
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Victor Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and staff were very nice & attentive. Came here with my kids for graduation and the hospitality was great! Would definitely recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in, spacious clean, room bar staff and breakfast staff were outstanding.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Cyrus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yulisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & clean room. 10/10. Looking forward in booking for another trip.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good! I was pleasantly surprised with the selection of food. Even able to order a freshly made omelette. The room was spotless and very comfortable. I would definitely stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth registration and was able to check in early without extra cost which I appreciate as I had a very early flight.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kizzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check-in, breakfast, and all the staff being hospitable was wonderful!! Thank you for everything, we will be back!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. The staff were kind and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fast, and pretty.
Stayed 1 night in May 2026
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Chelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room up to 6. Breakfast downstairs was great and the dinner was good too there. Service was friendly, quick and awesome.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive and room was very comfortable
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and very comfortable. Staff are wonderful.
Stayed 3 nights in Feb 2026