Extended Stay America Suites Phoenix Biltmore

2.5 star property

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Photo gallery for Extended Stay America Suites Phoenix Biltmore

Desk, iron/ironing board, free WiFi
Free daily on-the-go breakfast
Lobby
Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium) | Desk, iron/ironing board, free WiFi

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Gym
  • Parking included
  • Breakfast included

Explore the area

Map
5235 N 16th St, Phoenix, AZ, 85016
  • Arizona Biltmore Resort - Links Course
    ‪2 min drive‬
  • Biltmore Fashion Park
    ‪2 min drive‬
  • Arizona Biltmore Country Club
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Extended Stay America Suites Phoenix Biltmore

Hotel with free breakfast, near Biltmore Fashion Park
An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, barbecues and a picnic area are on-site. Housekeeping is available on request.
Extended Stay America Suites Phoenix Biltmore offers 111 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Phoenix Biltmore. During your stay, you'll be within walking distance of Biltmore Fashion Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from Biltmore Fashion Park and 9 minutes from Phoenix Convention Center
  • Pets welcome for a fee (restrictions apply)
Extended Stay America Suites Phoenix Biltmore offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Phoenix Biltmore. Free self parking is available.

This Phoenix hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 10.30 PM should use the intercom to request assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Extended Stay America Suites Phoenix Biltmore Reviews

Reviews

6.2
Rating 10 - Excellent. 263 out of 1007 reviews
Rating 8 - Good. 169 out of 1007 reviews
Rating 6 - Okay. 156 out of 1007 reviews
Rating 4 - Poor. 175 out of 1007 reviews
Rating 2 - Terrible. 244 out of 1007 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Prashant

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff. Dirty accommodations.
Stayed 1 night in Apr 2025

8/10 Good

Melissa St

Stayed 1 night in Apr 2025

4/10 Poor

Rosemary

Stayed 3 nights in Apr 2025

10/10 Excellent

Gabriela

Stayed 2 nights in Apr 2025

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay,affordable price

The front desk girl was amazing! So kind & helpful. The overall experience was great. The only thing I can say is the room we stayed in had an issue with the bathroom door getting stuck from the inside. Someone had to open it from the outside to get out.
Stayed 1 night in Apr 2025

8/10 Good

Cheryl, Green Valley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. It was quiet and easy to access from the highway. I was disappointed that the "breakfast" was only coffee. Although the coffee was good!
Stayed 2 nights in Apr 2025

4/10 Poor

Dwight

Stayed 1 night in Apr 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service
In the process of remodeling. We stayed in an older room because it was available earlier. Didn’t have duel nightstands, which are very useful for a couple of senior adults. The desk chair had many stains.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

Eric C.

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed to get away. Location was perfect, close to the 51 and downtown. All good.
Stayed 3 nights in Apr 2025

4/10 Poor

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

KeAndre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem was with the check in. The system was down and it took over 40 minutes to get a room. The woman at the desk was very nice and did her best to help.
Stayed 1 night in Apr 2025

10/10 Excellent

koderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

4/10 Poor

Darion

Stayed 2 nights in Apr 2025

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

koderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and economical hotel. Staff was extremely helpful and courteous.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It met our needs for the night! It was good!
Stayed 1 night in Mar 2025

6/10 Okay

Miriam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

NO room service

NO room service: terrible, if you need something you have to go personally to the lobby (get clean towels, shampoo, toilet paper, empty the trash can, etc)...
Stayed 4 nights in Mar 2025

8/10 Good

Hiroyuki

Business traveller
Overall Good, but I had to go to front desk to pick up kitchen stuffs. This hotel used to keep everything in the kitchen. The kitchen sink was draining slow. Disposal was stuck. This is obviously simple overlook of maintenance which daily cleaning could cough and fix.
Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
This place was so dirty. Homeless people everywhere. The front staff was really nice though
Stayed 1 night in Mar 2025

6/10 Okay

Maria

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

David

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025