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Extended Stay America Suites Phoenix Biltmore

2.5 star property

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Photo gallery for Extended Stay America Suites Phoenix Biltmore

Desk, iron/ironing board, free WiFi, bed sheets
Free daily on-the-go breakfast
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium) | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Exterior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5235 N 16th St, Phoenix, AZ, 85016
  • Place, Biltmore Fashion Park
    ‪2 min drive‬
  • Place, Arizona Biltmore Resort - Links Course
    ‪2 min drive‬
  • Place, Arizona Biltmore Country Club
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium)

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium) | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Desk, iron/ironing board, free WiFi, bed sheets
Extended Stay America Suites Phoenix Midtown
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
2.6 out of 5, 1,000 reviews
The price is CHF 72
includes taxes & fees
25 Jan - 26 Jan
Extended Stay America Suites Phoenix Midtown

About this property

Extended Stay America Suites Phoenix Biltmore

Hotel with free breakfast, near Biltmore Fashion Park
An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, barbecues and a picnic area are on-site. Housekeeping is available on request.
Extended Stay America Suites Phoenix Biltmore offers 111 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Phoenix Biltmore. During your stay, you'll be within walking distance of Biltmore Fashion Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from Biltmore Fashion Park and 9 minutes from Phoenix Convention Center
Extended Stay America Suites Phoenix Biltmore offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Phoenix Biltmore. Free self parking is available. A complete renovation of Extended Stay America Suites Phoenix Biltmore was completed in July 2025.

This Phoenix hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Renovated entire property - July 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after 10.30 PM should use the intercom to request assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Extended Stay America Suites Phoenix Biltmore Reviews

Reviews

6.2
Rating 10 - Excellent. 281 out of 1003 reviews
Rating 8 - Good. 146 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 170 out of 1003 reviews
Rating 2 - Terrible. 253 out of 1003 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Eric C.

Stayed 1 night in Oct 2025

10/10 Excellent

RADOMES, phoenix

Stayed 1 night in Oct 2025

4/10 Poor

Glenn, North Ogden

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Breakfast was a muffin and tried several days for coffee but no creamer or sugar. Staff said they didnt have any. The kitchen in the room was nice, but just empty cabinets. I tried to get a coffee maker, which they had available but you must purchase from a store off property. We ended up just going to find breakfast at different places. Basically just used to shower and sleep.
Stayed 2 nights in Oct 2025

2/10 Terrible

Eric C.

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Subject: Issue at Check-In – Extended Stay America Suites Phoenix Biltmore During check-in on October 16, 2025, the front desk informed me that I owed an additional $11.98 because the room type I prepaid through Hotels.com was “unavailable.” I explained that the prepaid rate should be honored, as I had already paid in full. Despite my explanation, the staff initially refused to correct the charge. After roughly 20 minutes and several requests, the manager was contacted and finally agreed to honor the original prepaid rate. This is the first time I’ve encountered an issue like this in more than two years of booking through Hotels.com. I wanted to report it to ensure this property is aware that guests shouldn’t be asked to pay extra when their reserved room type isn’t available. Thank you for reviewing this incident.
Stayed 1 night in Oct 2025

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Brenda

Stayed 1 night in Oct 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
It was stuffy in the room
Stayed 1 night in Oct 2025

4/10 Poor

Osvaldo

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Eric

Disliked: Staff & service
The bathroom smelled like urine. The walls were so thin that you could easily hear people in the hall, outside, upstairs. There was never any milk or creamer for the coffee and I had to ask for sugar. There were crickets in the room every day.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jeong woong

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

4/10 Poor

CUONG CAO

Travelled with family
Disliked: Staff & service, amenities
Microwave not working, staff untrained.
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Stayed 3 nights in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean
Stayed 2 nights in Oct 2025

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Cleanliness
Toilet had feces left. Mattress cover on the pullout had blood stains. Air conditioner put out cold air but was broken. Made loud sounds all night. Other than that it was okay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's a dog friendly extended stay hotel so it was really nice to see a couple of very nice doggies. The people there are nice and everybody is respectful of each other's space and property. I only stayed for a couple nights but I slept very well and the bed was very comfortable. I did not hear dog barking at all and the place was clean upon my arrival. The front desk was helpful and they did not have any issues with early check-in or check out. I had a very comfortable and professional experience there. There's a diner right across the street. They have baked goods for breakfast every morning and free coffee. There is nothing in the rooms however you can request at the front desk if you need things like utensils. I would stay there again if I had to. It's a no frills hotel but it's safe quiet and comfortable. The hot water was hot and everything worked in the room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, a little noisy but good value overall.
Stayed 1 night in Oct 2025

2/10 Terrible

Philip

Travelled with partner
Disliked: Staff & service
The only thing I can really say in its favor is that it's a usable room for a low price. Otherwise, it's severely cramped and it's hard to get to one side of the bed, especially with the TV poking into the small gap to get there ... The front desk has a big TV and ominous warnings about security, sending a very strong vibe of "This area is unsafe!" I don't think it's that bad but they certainly try to convey that. Also, I and somebody else asked about a restroom to use (we were both checking in), and the front desk woman kind of sneered that there wasn't any. I won't stay here again, and probably never at any other Extended Stay America property.
Stayed 1 night in Sep 2025

10/10 Excellent

Patreese

Stayed 1 night in Sep 2025

10/10 Excellent

Hunter

Stayed 2 nights in Sep 2025

6/10 Okay

Francisco

Travelled with family
Stayed 1 night in Sep 2025

6/10 Okay

Linne

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sonesta review

My room was clean and check i. Was easy
Stayed 1 night in Sep 2025

6/10 Okay

Evan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in was a problem. Everything was fine after that.
Stayed 1 night in Aug 2025

10/10 Excellent

Sam

Stayed 1 night in Sep 2025