Home2 Suites by Hilton Phoenix Downtown

3.0 star property

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Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Exterior
Free daily buffet breakfast
Coffee/tea maker, dining tables
1 bedroom, premium bedding, desk, laptop workspace
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
125 E Jackson St, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Studio, 1 King Bed

9.4 out of 10
Exceptional
(77 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • Sleeps 3
  • 2 Queen Beds

Studio, 2 Queen Beds, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Home2 Suites by Hilton Phoenix Downtown

Hotel with free breakfast, steps from Mortgage Matchup Center
A 24-hour fitness centre, a bar/lounge and a 24-hour business centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and a 24-hour front desk are on-site. Weekly housekeeping is available.
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Phoenix Downtown. During your stay, you're just a quick walk from Mortgage Matchup Center. Free breakfast, free WiFi in public areas and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Steps from Mortgage Matchup Center and 4 minutes on foot from Chase Field
  • Cats and dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. The business-friendly Home2 Suites by Hilton Phoenix Downtown also features a 24-hour fitness centre, coffee/tea in common area, and a front desk safe. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 812 out of 1119 reviews
Rating 8 - Good. 178 out of 1119 reviews
Rating 6 - Okay. 65 out of 1119 reviews
Rating 4 - Poor. 26 out of 1119 reviews
Rating 2 - Terrible. 38 out of 1119 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Stayed 2 nights in Aug 2025

10/10 Excellent

Susan, Tempe

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very convenient to both the Diamondbacks and the Phoenix Suns. It is comfortable and I would definitely stay there again. The only downside is the $45 valet charge that I was not expecting.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional, yet very friendly and the room was very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great service
Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Stayed 1 night in Aug 2025

8/10 Good

lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a baseball game and the location can't be beat! 2 blocks from the front door of the stadium and many dining options nearby. Room was clean and comfortable and the included breakfast was better than most other hotels we have stayed.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 1 bedroom suite! Awesome proximity to Chase Field. Only downside is we were unaware parking was valet only - $45 is steep. We found a metered spot instead.
Stayed 1 night in Aug 2025

10/10 Excellent

Sunday

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baseball Trip Getaway

Perfect walking distance to catch a baseball game at Chase Field. Valet and staff were courteous and friendly. The room itself was spacious and was full of amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Gasper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
At checkin, i was told the wrong breakfast time. We missed out on breakfast. The room was great. One bed was softer than the other. The pull out couch came in handy. I was informed the day before via email about parking costing an extra $45 a day. Also I did not know about extra tax charges added to the bill.
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom door is a sliding door that doesn’t lock, and no ventilation, it’s pretty odd. Parking situation is also incredibly inconvenient considering the amount of money I paid to stay for one night. Front desk staff was very kind and attentive.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Would had to pay additional $45 for valet parking which isn't something that was stated when made reservation the area wasn't welcoming didn't stay there and won't be in the future at that location
Stayed 1 night in Aug 2025

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for going to a D Backs game. Only complaint is the lack of parking and cost of vallet service.
Stayed 1 night in Aug 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Rhiannon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My daughters and i got there at 1am after a very long drive. There were no signs or indication of where to park or how to get in. The valet and front desk clerk could see us from inside trying to figure out how to get in
Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking was very easy and quick. Room was spacious and clean. 3 minute walk to Chase field
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. We loved the easy access to chase field. Beds were amazing and breakfast was great. Traveling with a family with a baby made this place a dream. Definitely at the top of our list when visiting Phoenix and our trips to see the diamondbacks!
Stayed 1 night in Aug 2025