See all properties

Hotel San Carlos - Downtown Convention Center

3.0 star property

Choose dates to view prices

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Lobby
Room, 2 Double Beds, City View | Desk, blackout curtains, iron/ironing board, free WiFi
Front of property
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Queen Room With City View

Desk, blackout curtains, iron/ironing board, free WiFi

Queen Room With City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, City View

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

7.4 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed

7.6 out of 10
Good
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Desk, laptop workspace, iron/ironing board, free WiFi
Downtown Phoenix Hotel
Downtown Phoenix
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
3.9 out of 5, Good, 1,004 reviews
The price is CHF 67
includes taxes & fees
22 May - 23 May
Downtown Phoenix Hotel

About this property

Hotel San Carlos - Downtown Convention Center

A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk and gift shops/newsstands are on-site.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel San Carlos - Downtown Convention Center. During your stay, you're just a quick walk from Mortgage Matchup Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Phoenix Convention Center and 7 minutes on foot from Mortgage Matchup Center
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center

Hotel San Carlos Downtown Convention Center

San Carlos Convention Center

San Carlos Downtown Convention Center

Hotel San Carlos Downtown Convention Center Phoenix

San Carlos Downtown Convention Center Phoenix

Carlos Convention Center

Hotel San Carlos - Downtown Convention Center Hotel

Hotel San Carlos - Downtown Convention Center Phoenix

Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 428 out of 1050 reviews
Rating 8 - Good. 246 out of 1050 reviews
Rating 6 - Okay. 171 out of 1050 reviews
Rating 4 - Poor. 116 out of 1050 reviews
Rating 2 - Terrible. 89 out of 1050 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Theunis

Disliked: Amenities, property conditions & facilities
Very bad wifi. Very noisy.
Stayed 2 nights in Feb 2026

2/10 Terrible

Kent

Disliked: Cleanliness, amenities, property conditions & facilities
That building should be condemned. this is by far one of the most disgusting places I’ve ever walked into. The place is literally falling apart around you. Wallpaper, ripping, peeling, and bubbling everywhere. The bathrooms are an absolute joke. There was hair all over the pillows on my bed. The girl at the front desk talks so fast I couldn’t understand anything that she said. I checked out about four hours after I checked in as there was absolutely no chance that I was sleeping there. There is also no parking whatsoever.
Stayed 1 night in Feb 2026

4/10 Poor

Ryo

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and no renovation at all. Nothing good except location.
Stayed 1 night in Feb 2026

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfy, amenities were well stocked, shower was surprisingly nice, and the staff were friendly and helpful
Stayed 1 night in Feb 2026

6/10 Okay

Nick

Liked: Cleanliness
Would be nice to have coffee on the ground level
Stayed 2 nights in Feb 2026

4/10 Poor

Jorge

It’s an old hotel that serves its purpose for the price. The best thing, and something most would care for, was the bathroom. And the location is prime! S a 2 score overall, a three stars all things considered.
Stayed 1 night in Feb 2026

10/10 Excellent

Makenzie

Stayed 2 nights in Feb 2026

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place is alright, what I expected having seen pictures and read reveiws. Clean, quaint, somewhat comfortable. Maybe some new beds / mattreses and pillows would up it's standing. It was convinient to our needs and at a great rate comparing to the surrounding area. I've stayed in other "Historic" similar aged hotels and this one was almost no different.
Stayed 2 nights in Feb 2026

6/10 Okay

Gregory

Stayed 4 nights in Feb 2026

10/10 Excellent

Lawrence

Stayed 1 night in Feb 2026

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. It’s dated but it is a vintage hotel and is expected. Location was great. Quick walk to the arena.
Stayed 1 night in Feb 2026

6/10 Okay

Gary

Business traveller
Disliked: Amenities
The room was okay....no general store and the rooms could be decorated more. The lobby looks undone and spotty with its look and feel. For such a old property with its history, you would think they would be more enthusiastic, bright and shiny at the check in desk. There is something about the hotel that is not conducive to patrons (providing maps, directions, letting people know what's going on downtown, places to go and see)...it doesn;t feel like a hub where when visiting the hotel is helpful in that aspect.
Stayed 2 nights in Feb 2026

4/10 Poor

Lenora

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room and bathroom was small No fridge or microwave.. Parking wasnt validated encounter with the 1st receptionist at check in was not friendly
Stayed 1 night in Feb 2026

10/10 Excellent

Stew

Stayed 1 night in Feb 2026

6/10 Okay

Joseph

Stayed 3 nights in Feb 2026

10/10 Excellent

Humberto

Stayed 1 night in Feb 2026

6/10 Okay

Ladonna

Travelled with family
Disliked: Cleanliness, amenities
Parking was scary there were homeless people and trash all Over the stairs of the parking garage sense there’s no parking for the San Carlos. The carpets need replaced for they have a smell. The pillows were flat and hard. The mattress are too warn..,,,,
Stayed 1 night in Feb 2026

4/10 Poor

Luke

Disliked: Amenities, property conditions & facilities
First off, the mattress was rock solid and not comfortable at all. Second, the wifi was unusable. Third, there was no way to deny the staff from cleaning the room while I was gone. Lastly, the room key cards were terrible. I had to get a new one three separate times because they weren't working. The staff said it was security, but if I can't get into my own room, what's the point? Just an overall terrible experience and will not stay here again or recommend it to others.
Stayed 2 nights in Feb 2026

2/10 Terrible

Niya

Stayed 1 night in Feb 2026

4/10 Poor

Syntia

Business traveller
Disliked: Amenities, property conditions & facilities
Not worth the price, room was small, old and dated.
Stayed 1 night in Feb 2026

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
You must stay in this wonderful historic hotel that opened in 1928! Short walk to the Convention Center. The walls in the halls are filled with history and art. Famous people who stayed here like Marilyn Monroe and Clark Gable still have their stars on their suites. Staff are friendly and helpful. Very comfortable room and zero problems. The Mexican restaurant on the bottom level is the best I have ever eaten!! 😋
Hotel San Carlos 3-minute walk to the Convention Center
Designated one of the Historic Hotels of America by the National Trust for Historic Preservation
Original bathroom tiles and fixtures preserved - beautiful!!
Fitness Center
Stayed 3 nights in Feb 2026

10/10 Excellent

Kyrene

Stayed 1 night in Feb 2026

6/10 Okay

William

Stayed 2 nights in Feb 2026

2/10 Terrible

Elizabeth

Disliked: Cleanliness
I didn’t even stay cause it was a bad area
Stayed 2 nights in Feb 2026

4/10 Poor

David

Business traveller
Disliked: Cleanliness, amenities
Check-inn is like stepping into the past (late 1950's), No cable, only shows from the classic American tv early 60's, wifi does not work at all, the shower is chaotic it goes from warn to boiling in a matter of seconds. Conclusion, it probably was a great hotel in the 50's but for today's standards is extremely expensive for the poor service and confort you get. Won't stay there never ever again.
Stayed 2 nights in Jan 2026