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JW Marriott Phoenix Desert Ridge Resort & Spa

5.0 star property

Choose dates to view prices

Photo gallery for JW Marriott Phoenix Desert Ridge Resort & Spa

A resort with a pool, outdoor seating, and palm trees.
5 outdoor pools, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
A spacious lobby with a curved seating area, a bar, and a television screen.
An outdoor dining area with tables and chairs, string lights, and red lanterns.
A spacious living area with a sofa, ottoman, and chairs, a dining area with a table and chairs, and large windows allowing natural light.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
5350 E Marriott Dr, Phoenix, AZ, 85054
  • Place, Wildfire Golf Club
    ‪1 min walk‬
  • Place, Desert Ridge Marketplace
    ‪5 min walk‬
  • Place, Musical Instrument Museum
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

A modern hotel room with a sectional sofa, a round coffee table, a chair, and a lamp.

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Mountain View

A golf course with a pond, surrounded by trees and mountains.

Club Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

A balcony with wicker chairs and a small table, overlooking a well-manicured lawn and palm trees.

Room, 1 King Bed, Resort View

8.0 out of 10
Very good
(9 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Suite, 1 King Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Mountain View

A golf course with a pond, surrounded by trees and mountains.

Club Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Pool View (Balcony)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed, Balcony, Pool View (Balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

A balcony with wicker chairs and a small table, overlooking a well-manicured lawn and palm trees.

Room, 2 Queen Beds, Resort View

9.2 out of 10
Wonderful
(11 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio, Resort View (Patio)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Patio, Resort View (Patio)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio, Resort View (Patio)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed, Patio, Resort View (Patio)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

A balcony with wicker chairs and a table, overlooking a water park with slides and a river.

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

A golf course with a pond, surrounded by trees and mountains.

Room, 1 King Bed, Mountain View

  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Hearing Accessible)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed, Resort View (Hearing Accessible)

  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Resort View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Resort View (Mobility/Hearing Accessible, Tub)

  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

A modern living room with a flat-screen TV, green sofa, two side tables, and a wooden cabinet.

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Suite, 1 King Bed with Sofa bed, Balcony

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Corner)

A modern hotel room with a sectional sofa, a round coffee table, a chair, and a lamp.

Suite, 1 Bedroom (Corner)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View

A modern living room with a sectional sofa, a small round table, a desk with a lamp, and a large abstract wall mural.

Suite, 1 Bedroom, Pool View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

JW Marriott Phoenix Desert Ridge Resort & Spa

Along with 6 restaurants, this smoke-free resort has 5 outdoor pools and a full-service spa. WiFi in public areas is free. Other amenities include a golf course, a 24-hour fitness centre and a bar/lounge. Housekeeping is available on request.
JW Marriott Phoenix Desert Ridge Resort & Spa offers 950 air-conditioned accommodations with video game consoles and a safe. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 63-inch Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 8 outdoor tennis courts. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 40 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at JW Marriott Phoenix Desert Ridge Resort & Spa. During your stay, you're just a quick walk from Desert Ridge Marketplace. Enjoy features like free WiFi in public areas, plus 5 outdoor pools and 6 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Tia Carmen
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Splash around at the lazy river or swim in the 5 outdoor pools
  • Indulge with aromatherapy, facials or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, 8 outdoor tennis courts and a 24-hour gym
  • Just a 5-minute walk from Desert Ridge Marketplace and a 4-minute drive from Mayo Clinic Hospital
  • Dogs welcome for a fee
As a guest of JW Marriott Phoenix Desert Ridge Resort & Spa, you'll find a full-service spa, a golf course, and 5 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 29 meeting rooms are available. Event space at this resort measures 241101 square feet (22399 square metres) and includes conference space. A children's pool, a hot tub, and a 24-hour fitness centre are also featured at the luxury JW Marriott Phoenix Desert Ridge Resort & Spa. For a fee, parking is available.

This 5-star Phoenix resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Tia Carmen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Twenty6 – This cocktail bar specialises in American cuisine and serves lunch and dinner. Open daily.
MERITAGE -an urban tavern – This brewpub specialises in American cuisine and serves lunch and dinner. Open daily.
Revive Spa Bistro – This bistro specialises in American cuisine and serves breakfast and lunch. Open daily.
Kembara – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 36 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kembara
  • MERITAGE -an urban tavern
  • Revive Spa Bistro
  • Tia Carmen
  • Twenty6

Things to do

  • 24-hour gym
  • 36-hole golf course
  • 5 outdoor pools
  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Hot tub
  • Lazy river
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 241,101 square feet of conference space
  • 29 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 63-inch smart TV with premium satellite channels
  • Netflix
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 67.84 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 36 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 27.00 per day (in/out privileges)
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Desert Ridge Marriott
Desert Ridge Resort
JW Desert Ridge
JW Desert Ridge Marriott
JW Marriott Desert Ridge
JW Marriott Desert Ridge Phoenix
JW Marriott Desert Ridge Resort
JW Marriott Desert Ridge Resort Phoenix
JW Marriott Ridge Resort
Marriott JW Desert Ridge
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Phoenix
Marriott Phoenix
JW Marriott Phoenix Desert Ridge Resort
JW Marriott Phoenix Desert Ridge
JW Marriott Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort Spa
JW riott Phoenix sert Ridge
JW Marriott Phoenix Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort & Spa Resort
JW Marriott Phoenix Desert Ridge Resort & Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Resort Phoenix

JW Marriott Phoenix Desert Ridge Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1006 reviews
Rating 8 - Good. 170 out of 1006 reviews
Rating 6 - Okay. 73 out of 1006 reviews
Rating 4 - Poor. 18 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would love to return here!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Fredric J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leland

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Shara

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and friendly staff - traveled with family. Plenty for the kids to do and good food
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Prashantkumar

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and staff was friendly. Great Resort for family outing.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff was amazing & the many amenities/activities available
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The amenities are world class, gym, pickleball, pool, etc. Outstanding resort!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jonathan David

Liked: Cleanliness, amenities, property conditions & facilities
Will be back, nice people, great facilities and Tia Carmen-wow
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Everything was great at this resort. Highly recommend.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the jw except the pool was so overcrowded and no chairs by 9am because people save them all day. We paid a lot of money to stay here and apparently they let you buy day passes for the locals and it was just many people at the pool. So if you are coming for the pool, I would stay somewhere else.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jennie

Liked: Cleanliness, property conditions & facilities
Room is clean, quiet and housekeeping came daily to refresh our towels and empty the trash. Nice facility and great for family gatherings.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kasandra

Liked: Cleanliness, amenities, property conditions & facilities
The amenities are beautiful; room and property were all very clean and staff was courteous and helpful. It was a wonderful stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mihir

Liked: Cleanliness, amenities, property conditions & facilities
Awesome experience with kids are Jingle event. Staff was super friendly and resort was great.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, amenities
Great customer service! Valet staff was amazing! Clean room!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the pools and waterslides made the trip more enjoyable.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds. Staff very pleasant and helpful
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love doing staycations here. Great service great accommodations and so much to do for the family.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort, excellent food Love everything about it
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks, great stay
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Renalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Awesome resort
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Lalitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a fun waterpark. We really enjoyed staying at this resort.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot with great service and plenty of things to do
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay i will def
Stayed 1 night in Jul 2025
Verified

8/10 Good

Easton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and food is good. Food and beverage is very pricey here. Expect $100-$200 per meal.
Stayed 3 nights in Dec 2025