It's the little things, right?
We were in a bind, I reached out to JD & Colin early, early on a Sunday morning hoping for a same-day response and got a reply within the half hour. They pre-approved our stay while we were still getting our bearings and it was such a relief to know we had a place to stay, did I mention this was for the following day?! They responded quickly and positively to all messages.
Check-in was easy, the emailed instructions were clear and easy to follow.
The property is even better than advertised, very bright and tastefully decorated. The beds were super comfortable. The kitchen was stocked with essential tools, but there was also coffee, condiments, snacks, and beverages provided. Hotel-style shampoo, lotion and shower gels as well as hand soap, toilet paper, paper towels, dish soap and laundry detergent were all provided (IYKYK). The WiFi was as advertised, I had no issues taking video meetings and I have no idea how many devices we had logged in throughout our stay.
And the little things, the extra touches that were so nice. Bedside wireless charging stations for our phones, throw blankets to snuggle under and an outdoor space that is as lovely as the interior.
Our work/vacation went off the rails when we arrived in Phoenix but the stay in this home put us right back on track, we were able to settle in and relax in comfort between the events we were in town for.
Check-out was just as easy and well-communicated.
I highly recommend this PHX Retreat.