Hilton Phoenix Tapatio Cliffs Resort

4.0 star property

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Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
3 bars/lounges, poolside bar
Lobby
7 outdoor pools, pool cabanas (surcharge), pool umbrellas
3 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

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11111 N 7th St, Phoenix, AZ, 85020
  • Lookout Mountain Golf Club
    ‪3 min walk‬
  • Grand Canyon University
    ‪15 min drive‬
  • Kierland Commons
    ‪20 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(28 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

8.4 out of 10
Very good
(8 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Falls Location)

7.2 out of 10
Good
(15 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Mountain View

8.2 out of 10
Very good
(26 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Ambassador)

10.0 out of 10
Exceptional
(1 review)
  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Allergy Friendly

9.2 out of 10
Wonderful
(7 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Allergy Friendly

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

7.4 out of 10
Good
(27 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.4 out of 10
Very good
(36 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

8.4 out of 10
Very good
(141 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Poolside

8.2 out of 10
Very good
(27 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 82 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.2 out of 10
Wonderful
(18 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Falls Location)

7.4 out of 10
Good
(10 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Signature Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Poolside

7.6 out of 10
Good
(20 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Grand Suite, 2 Bedrooms

  • 214 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Suite, 1 Bedroom, Non Smoking

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Signature Suite, 1 King Bed

8.2 out of 10
Very good
(16 reviews)
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

8.4 out of 10
Very good
(94 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Hilton Phoenix Tapatio Cliffs Resort

Suburban resort with 3 restaurants and 7 outdoor pools
This resort features 3 restaurants, 7 outdoor pools and a full-service spa. Valet parking is free. Additionally, a golf course, free water park access and 3 bars/lounges are on-site. Housekeeping is available on request.
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 65-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with waterslides. 7 outdoor swimming pools and 7 hot tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Tocaloma Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of Hilton Phoenix Tapatio Cliffs Resort's great location. During your stay, you're just a quick walk from Lookout Mountain Golf Club. Enjoy features like free valet parking, plus 7 outdoor pools and 3 restaurants.
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Splash around at the free water park with a waterslide or swim in the 7 outdoor pools
  • Indulge with Swedish massages, reflexology or body treatments at Tocaloma Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, an outdoor tennis court and a 24-hour gym
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • 14 minutes by car from Musical Instrument Museum and 15 minutes from Grand Canyon University
As a guest of Hilton Phoenix Tapatio Cliffs Resort, you'll find a full-service spa, a golf course, and a complimentary water park. 7 outdoor swimming pools and 7 hot tubs are also on site. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business centre, 36 meeting rooms, and limo/town car service are available. Event space at this resort measures 16000 square feet (1486 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and spa services are also featured at the family-friendly Hilton Phoenix Tapatio Cliffs Resort. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Mediterranean Phoenix resort.

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Different Pointe of View – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Pointe In Tyme – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe – This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Coffee Bar – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 to 27 for adults and USD 9 to 16 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cascades Cafe
  • Different Pointe of View
  • Lobby Coffee Bar
  • Pointe In Tyme

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 6 outdoor pickleball courts
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Outdoor tennis court
  • Pro golf shop
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 36 meeting rooms
  • Computer station
  • Conference centre (16,000 square foot of space)

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 28 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 September to 16 October:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 to 27 for adults and USD 9 to 16 for children
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1163 out of 2075 reviews
Rating 8 - Good. 430 out of 2075 reviews
Rating 6 - Okay. 246 out of 2075 reviews
Rating 4 - Poor. 136 out of 2075 reviews
Rating 2 - Terrible. 100 out of 2075 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Juan

Travelled with family
..
Stayed 2 nights in May 2025

10/10 Excellent

Raj, Mountain View

Stayed 3 nights in May 2025

10/10 Excellent

Elise

Liked: Cleanliness, amenities
I would stay here a thousand times! I loved the pool area, pool service, and our suite was beautiful with high ceilings and a great balcony. It felt like a total dream vacation!
Stayed 2 nights in May 2025

6/10 Okay

kristina

Travelled with family
Liked: Staff & service, room comfort
The grounds seemed dirty. The lounge chairs by the
Stayed 1 night in May 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed
Stayed 1 night in May 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in May 2025

8/10 Good

John, Seattle

Travelled with family and small children
Liked: Amenities
A little far and older property. But loved the pools for our children. Staff were friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the place!!
Stayed 1 night in May 2025

10/10 Excellent

Katy

Liked: Cleanliness
Loved
Stayed 2 nights in May 2025

10/10 Excellent

Dirze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Very clean and attractive place Great view And well organized.
Stayed 3 nights in May 2025

10/10 Excellent

Jamie

Stayed 1 night in May 2025

4/10 Poor

Gabrielle

Liked: Cleanliness, amenities
Disliked: Staff & service
My experience with management at the properties Spa and Front desk was very disappointing. I chose to stay at this resort to experience their spa services for my birthday. I was contacted by a manager from the spa 1hr before my scheduled massage saying there was no one to take me. The manager did not find any other way to accommodate me for such a huge inconvenience. I then called the front desk and spoke to a manager asking if they could figure out something to accommodate the last minute cancellation and inconvenience and the manager said she would contact the spa to see if they could figure something out. I asked the manager if she would call me on my cell when she had news for me. I never got a call back! I was very disappointed in how this whole situation was handled and especially as a guest of the resort. I looked forward to spending a relaxing evening in the spa and was greatly disappointed with no call back or any other accommodations to make up for this mishap. As someone who travels often, based off of the customer service I will not be visiting this proper in the future.
Stayed 1 night in May 2025

4/10 Poor

elizabeth

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Just ok
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 5 nights in May 2025

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views and staff
Stayed 4 nights in May 2025

10/10 Excellent

Amanda Honey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property!!
Stayed 1 night in May 2025

10/10 Excellent

Aurella

Stayed 2 nights in May 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service

Nice Staycation

Beautiful resort, bathroom was a little dated and didn't exactly function as it should, but everything else was great.
Stayed 2 nights in May 2025

10/10 Excellent

Victoria Lynn

Stayed 3 nights in May 2025

4/10 Poor

Chadwick

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
My family had a great time in Phoenix and we would like to visit again but not this hotel. The first night we got there everything was great after driving 5 hours to get there. We went out for dinner and when we got back, the room key wasn’t working. It was dark and I called the hotel about the issue. They said they would send someone up to fix the issue. My wife and I waited with our boys for about 15 minutes and gave up and just went to the lobby. When we got to the lobby, we stood in line for another ten minutes. We just went up while a guest was talking to the 2 front desk employees and told them the issue. We got new keys and a driver took us back to our room and the new keys still did not work. It was l around 1030pm ahd we finally got in. Glad I was there because it was dark. Next day we went to hit the pool and the pool was great. When we got back, a scorpion was walking around in our room. We called the front desk and they stated they would come up to take care of it right away. We told them to just come in and take care of it (we had to leave). We thought it was good but then we saw the scorpion back the next day. I paid for the breakfast but almost got charged for 4 more kids. One of the employees said the hotel and restaurant are having a big miscommunication going on. Got only 6 buffet tickets and not enough for the kids. Manager of the restaurant and housekeepers were great I feel this hotel has too much work and not enough workers
Stayed 3 nights in May 2025

10/10 Excellent

Alysha

Stayed 1 night in May 2025

8/10 Good

Carleta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very uncomfortable…
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating! So much to do...many pools, pickleball, golf, hiking, mtn biking. The only beef I had was the poolside bar adding an automictic 20% gratuity to my check (for 2 drinks and chips). I always tip over 20%, and so I just left it. Plus it looks like I was taxed on the gratuity
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025