During our recent stay, we found a few positives at the property, but several issues unfortunately impacted the quality of our experience:
1. Good Location: The villa is in a great location, especially for families, with several childrenâs attractions nearby. This was one of the highlights of our stay.
2. Spacious Villa, Poor Maintenance: The villa itself was spacious and well laid out, but the lack of proper cleaning and general maintenance made it look and feel neglected.
3. Housekeeping and Cleanliness: Cleanliness was a major concern. Towels were worn out and looked overused, bed sheets didnât appear fresh, and we even found sand on the bedding and water bottles during a linen change â a clear sign of poor housekeeping.
4. Private Pool and Pool Area: The villaâs private pool and its surrounding area were not cleaned at all during our stay. There were many dead insects floating in the pool, which made it unappealing and unhygienic. The poor maintenance of this area was disappointing.
5. Restaurant and Breakfast: While there was no long wait, the restaurant was very crowded during breakfast, making it difficult to enjoy the meal in a relaxed setting. The food variety was also quite limited, with no specific options for children or those with dietary preferences.
6. Lobby and Common Areas: The lobby is too small to comfortably accommodate the number of guests, often feeling cramped and noisy.
7. Childrenâs Play Area: The kids' area was small and lacked engaging
