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Hotel Bencista

3.0 star property

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Photo gallery for Hotel Bencista

Exterior
Bar (on property)
Family Quadruple Room, Sea View | In-room safe, desk, laptop workspace, soundproofing
Terrace/patio
View from property

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Viale Roma, 61, Marina di Pietrasanta, Pietrasanta, LU, 55045
  • Place, Petrasanta Beach
    ‪2 min walk‬
  • Place, Forte dei Marmi Beach
    ‪3 min drive‬
  • Place, Versiliana Park
    ‪5 min drive‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪33 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, laptop workspace, soundproofing

Basic Single Room

  • Water view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, Balcony

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, Sea View

Family Quadruple Room, Sea View | In-room safe, desk, laptop workspace, soundproofing

Family Quadruple Room, Sea View

  • Sea view
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Single Room

In-room safe, desk, laptop workspace, soundproofing

Basic Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

In-room safe, desk, laptop workspace, soundproofing

Standard Double or Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, laptop workspace, soundproofing

Standard Double or Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Sea View

Superior Room, Sea View | In-room safe, desk, laptop workspace, soundproofing

Superior Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | View from room

Deluxe Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

Exterior
Hotel Naviglio
Pietrasanta
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 34 reviews
The price is CHF 75
includes taxes & fees
9 Jun - 10 Jun
Hotel Naviglio

About this property

Hotel Bencista

When you stay at this beach hotel, you can enjoy umbrellas and sunloungers.
Hotel Bencista offers 14 air-conditioned accommodations with a safe and complimentary slippers. Rooms open to balconies. 22-inch flat-screen televisions come with digital channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Pietrasanta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Bencista, you're just a quick walk from Petrasanta Beach. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Forte dei Marmi Beach and 13 minutes from Viareggio Beach
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Bencista.

This 3-star Pietrasanta hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Hotel Bencista has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Rooftop terrace

Accessibility

  • Lift (69 centimetre wide door)
  • Smooth flooring in room

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 May, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 June to 30 September, EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 per person
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT046024A1GV8JAEAN

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bencista Pietrasanta
Hotel Bencista
Hotel Bencista Pietrasanta
Hotel Bencista Hotel
Hotel Bencista Pietrasanta
Hotel Bencista Hotel Pietrasanta

Hotel Bencista Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 4 out of 28 reviews
Rating 2 - Terrible. 6 out of 28 reviews

7.8/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Carina

Liked: Cleanliness, property conditions & facilities, room comfort
Nice view from the roof terrasse!
Nice view from the roof terrace☀️
View from the street!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Sound carries up the stairs, so I woke up a lot. The cleaning staff also walked in without knocking twice. Overall, the room was nice.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the Worst Stay of My Life I strongly advise against staying at this hotel. There was no staff present, no one to contact, and it was completely impossible to get assistance when I needed it. The key card they gave me didn’t work, and I was locked out for an entire night—with no one available to help, no phone answering, nothing. When I finally managed to speak to someone the next day, the staff were incredibly rude and completely indifferent to what had happened. They didn’t apologize or try to make it right in any way. It was honestly one of the worst travel experiences I’ve ever had. Avoid this place at all costs.
Stayed 6 nights in Jun 2025
Verified

2/10 Terrible

Sofia

Disliked: Cleanliness, staff & service, property conditions & facilities
Non appena entrati in camera ci siamo accorti che il bagno aveva i muri pieni di muffa, di conseguenza mi son recata da Rachele in reception la quale come prima cosa cosa non ha fatto altro che mettere in dubbio la mia parola dicendo che era impossibile vi fosse muffa ma che si trattava solo di polvere (che comunque sarebbe stato un problema). Dopo aver aspettato 10 minuti, Rachele viene in camera e conferma che si tratta di muffa, affermando che non sapeva se vi erano altre camere e che comunque quella muffa “non ci avrebbe fatto male”. Dopo altri 10 minuti, dopo molteplici solleciti da parte mia, ci è stata cambiata la camera, dandoci una superior e sottolineando più volte il fatto che non ci è stata fatta pagare la differenza da camera base a camera superior (ma ci mancherebbe altro!). In tutta questa manfrina Rachele era molto scocciata e non ci ha nemmeno chiesto scusa per l’inconveniente creato e i toni utilizzati nei nostri confronti. Per concludere, nella nuova camera la stanza era umida, fredda, il letto aveva solo il lenzuolo senza le coperte che si trovavano nell’armadio… insomma un vero disastro fra disorganizzazione e scortesia di Rachele.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Jessica

Disliked: Amenities
Terribile. Esperienza da incubo, ci hanno rovinato la serata. Arriviamo alle 18:00 per il check-in e non c’è nessuno. Nessun messaggio, nessuna email, nessun preavviso con il codice di accesso. Nulla. Siamo costrette a chiamare un numero, restando fuori con tutte le valigie, mentre una persona al telefono ci chiede i documenti prima ancora di darci il codice. Situazione già assurda. Entriamo finalmente in stanza e la televisione non funziona. Zero canali, completamente inutilizzabile. Richiamiamo il numero del check-in e la signorina ci passa un altro numero, dicendo che “ci avrebbero aiutato loro”. Chiamiamo e risponde una persona estremamente scortese e cafona, che invece di scusarsi per il disagio esordisce con: “Innanzitutto chi vi ha dato questo numero? Io non sono nel mio orario lavorativo, prenderò provvedimenti” e subito dopo: “Io non sono un tecnico della televisione”. Nessuna scusa. Nessuna disponibilità. Trattate come se i loro problemi aziendali fossero colpa nostra. A quel punto chiedo il rimborso per poter andare in un’altra struttura. Mi viene risposto che “non hanno potere decisionale” e che la manager mi avrebbe contattata il giorno dopo. Mai sentiti. Spariti. Zero professionalità, zero assistenza, zero rispetto per il cliente. State lontani mille miglia.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Domenico

Liked: Cleanliness
Disposizione della camera ottima, peccato sulla pulizia della stessa.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

SONIA

Disliked: Cleanliness
Il personale non lo abbiamo visto. Sono stati molto gentili coloro che hanno risposto al telefono da Roma dandoci indicazioni. Stanza freddissima con riscaldamento che nn funzionava e igiene davvero insufficiente.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Massimo

Liked: Cleanliness
Hotel in ottima posizione e personalmente la mia camera con vista mare era spaziosa e pulita.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Giuseppe

Nulla
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt beläget nära stranden. Rena och fräscha rum, mycket fint städat. Terrassen på taket var stor och det fanns både solstolar och loungeavdelning. Utsikten är makalös! Det finns flera bra restauranger i närheten.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jonad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bra semester .

Mycket trevlig personal rent och snyggt. enklare men prisvärd frukost , ett plus var att man fick låna cyklar gratis , receptionen var obemannad efter kl 14 så det var väll mindre bra .
Stayed 7 nights in Aug 2025
Verified

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Det var rent och fräscht. Frukosten var inte bra. Trevlig personal. Det som var mindre bra var att det bara var bemanning i receptionen till 14.00. Obevakat sedan och svårt första dagen att ta sig in via grind.
Stayed 7 nights in Jul 2025
Verified

2/10 Terrible

Francesco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pessima esperienza ... riscaldamento spento pur con una bimba piccola,hotel deserto e tutto chiuso ed al buio..personale che non parlava nemmeno italiano..non è una questione di razzismo da di fornire servizi adeguati
Verified

4/10 Poor

Mario

Disliked: Property conditions & facilities
Fantasma. Arrivati e nessuno ci apre…dopo ricerche arriva un ragazzo che fa le foto dei documenti (x chi? Boh) e ci dà le chiavi x entrare e uscire. Camera x3…. Che non è x 3… terzo letto aggiunto e non si cammina più, armadio piccolissimo. Asciugamani per 2 persone…. Riscaldamento in bagno rotto…. Arriverà il tecnico…quando boh…doccia al freddo. Pagato compresa di colazione ma periodo invernale non c’è. Peccato che Expedia venda il pacchetto con!!!! Davvero un disagio. Responsabilità da accertare attraverso le vie opportune! Da salvare…solo che la Camera nuova… in inverno SCONSIGLIATO!!! I
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Riccardo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Da non ripetere

Dal sito Hotels offerto camera con colazione inclusa ,all'arrivo in struttura ci informavano dell assenza del servizio. Camera fredda......
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place is not new but well maintained and clean

We loved our stay, the staff was extremely helpful providing directions and making reservations at local restaurant. We decided to stop there as the weather was higher than expected and we wanted to spend a day at the beach. Great discovery would recommend
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favoloso

È stata una vacanza serena, rilassante e divertente
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hübsches, familiäres Hotel direkt am Strand

Wir waren Mitte September 2014 dort. Außerhalb der Hauptsaison war nicht so viel los, es war schön ruhig, aber gleichzeitig gab es viel zu sehen. Die Hotelbesitzerin war sehr freundlich und sehr hilfsbereit. Die Dachterasse ist genial, eine super Sicht auf das Meer, Abends super zum Sonnenuntergang anschauen. Einzig alleine das Frühstücksangebot war nicht sehr zufriedenstellend. Aber das ist in Italien ja fast schon normal. Wir würden auf jeden Fall nochmal dort hin, es hat alles super gepasst.
Verified

10/10 Excellent

D. Brandt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service, close to the beach and smart rooms!

Very nice and personal service with it's own restaurant and roof terrace. Smart rooms with modern bath rooms. Just the thing for an easy-going and relaxing stay at Marina di Pietrasanta, just a short journey from Pisa.
Verified

10/10 Excellent

Amin

Stayed 1 night in Nov 2025
Verified

4/10 Poor

Tiziana

Stayed 1 night in Oct 2025
Verified

2/10 Terrible

GAETANO ALESSANDRO

Stayed 1 night in Sep 2025
Verified

8/10 Good

Jens

Stayed 2 nights in May 2025
Verified

8/10 Good

Paganelli

Liked: Cleanliness, amenities
Stayed 1 night in May 2025
Verified

8/10 Good

Fabio

Liked: Cleanliness, room comfort

Notte in transito

Stayed 1 night in Apr 2025