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Country Cascades Waterpark Resort

3.5 star property
VIP Access

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Photo gallery for Country Cascades Waterpark Resort

Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Property video
Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV
1 bedroom, pillow-top beds, in-room safe, desk
Club Room | 1 bedroom, pillow-top beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Gym

Explore the area

View in a map
204 Sharon Dr, Pigeon Forge, TN, 37863
  • Place, Island at Pigeon Forge
    ‪6 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪10 min walk‬
  • Place, Titanic Museum
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room, Balcony, Poolside

Family Room, Balcony, Poolside | Balcony

Family Room, Balcony, Poolside

8.8 out of 10
Excellent
(86 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Family Studio Suite

1 bedroom, pillow-top beds, in-room safe, desk

Family Studio Suite

8.2 out of 10
Very good
(24 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Sofa Bed

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | View from room

Family Room, Balcony, Mountain View

8.8 out of 10
Excellent
(78 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Room

Club Room | 1 bedroom, pillow-top beds, in-room safe, desk

Club Room

9.2 out of 10
Wonderful
(52 reviews)
  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Large Single Bunk Beds

View all photos for Signature Room

Signature Room | 1 bedroom, pillow-top beds, in-room safe, desk

Signature Room

9.4 out of 10
Exceptional
(38 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bunk Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(163 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite) | 1 bedroom, pillow-top beds, in-room safe, desk

Honeymoon Single Room, 1 King Bed (Celebration Suite)

8.8 out of 10
Excellent
(38 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Penthouse

Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV

Family Penthouse

8.4 out of 10
Very good
(36 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Country Cascades Waterpark Resort

Family-friendly hotel with 2 restaurants and free water park access
This hotel features 2 restaurants, free water park access and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, 2 coffee shops/cafes and a snack bar/deli are on-site. Housekeeping is available on request.
Country Cascades Waterpark Resort offers 314 accommodations with a safe and designer toiletries. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Country Cascades Waterpark Resort's great location. During your stay, you're just a quick walk from Island at Pigeon Forge. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include 2 restaurants and 2 coffee shops/cafes
  • Full breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Amenities include convenience store, a gift shop and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the family-friendly amenities and the clean guestrooms
  • Just a 5-minute walk from The Comedy Barn Theater and 9 minutes on foot from Island at Pigeon Forge
There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. Public spaces have free WiFi. Country Cascades Waterpark Resort offers its guests a complimentary water park, a waterslide, and an indoor pool. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the family-friendly Country Cascades Waterpark Resort. Limited free parking is available on a first-come, first-served basis. A complete renovation of Country Cascades Waterpark Resort was completed in January 2023.

Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Nonnaroni's – On-site restaurant.
ReFuel – On-site coffee shop. Open daily.
Granny Clucket's Breakfat – On-site family restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 for adults and USD 10 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Granny Clucket's Breakfat
  • Nonnaroni's
  • ReFuel

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Heated pool
  • Indoor pool
  • Rock climbing
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

More

  • 3 buildings
  • 7 floors
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14.99 for adults and from USD 10.00 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open on 14 March and close on 18 October.
  • Pool access available from 9:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Country Cascades Waterpark Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1585 out of 2362 reviews
Rating 8 - Good. 420 out of 2362 reviews
Rating 6 - Okay. 206 out of 2362 reviews
Rating 4 - Poor. 86 out of 2362 reviews
Rating 2 - Terrible. 65 out of 2362 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nohemi

Liked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fun weekend. Employees were very nice. One thing concerned me. The room seemed to have a musty smell. It didn’t slow us down. We weren’t in the room much.
Stayed 2 nights in Aug 2025

6/10 Okay

william

Stayed 2 nights in Jul 2025

10/10 Excellent

Emily, Abingdon

Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was so much to do for kids. My family enjoyed it so much.
Stayed 2 nights in Aug 2025

4/10 Poor

Alisha

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family loves the activities that you can do at the hotel throughout the day. The indoor and outdoor pools are great. Staff is wonderful and welcoming.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids really enjoyed themselves
Stayed 2 nights in Jul 2025

10/10 Excellent

Shavena

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Kaelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an awesome place! The kids little cabin area with the bunk beds was such an awesome thing for our kids! They had a treasure hunt in the room for the kids and they were able to get the treasure chest open! That was the coolest thing for them! The amenities are awesome and the rooms are really clean! We would definitely stay here again!
Stayed 1 night in Jul 2025

8/10 Good

dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice "family" place to stay

BAD-you have to enter the waterpark through the main lobby only, even though there are gates right in front of the building that you can use. There are 3 different buildings and our building was the farthest away, so we had a longer walk to get to the pool even though our building was right in front of it. The main lobby floors, stores, etc. Always had water on the floor and I seen multiple people fall. And I had to always be cautious walking in the lobby. Staff was mopping it up when they could but the traffic in and out was too busy. It was very inconvenient to have to walk through the lobby of the main building to access the pool/waterslides. The rocking chairs on the baloney are way too big for the small balcony. No microwave or coffee maker in the rooms. I feel that a hotel that is geared towards children should defiantly have microwaves to reheat food or baby bottles. There is 1 on each floor that everyone can use, but that is inconvenient. GOOD-staff was very nice. Good location. Pool/waterslides are very nice. Breakfast food is good, buy advance tickets to get food discount. Pizza is amazing, Coffee shop is great. They provide towels for the pool/waterslides. Arcade is nice touch but expensive. Ice cream shop is very nice and good prices. Considering it is a "family" hotel, it seemed nicely nice proof. Beds were comfortable. I would stay here again if I was bringing kids
Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
The lady who checked us in was great. Our room was good but the hallway
Stayed 4 nights in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water slides for their kids
Stayed 2 nights in Jul 2025

10/10 Excellent

Shelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 2 nights in Jul 2025

6/10 Okay

Tinitia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The building we stayed in had a really bad smell. We were unable to truly enjoy our selves because the rooms smelled so bad, we opened the door so fresh air could come in , we sprayed the room with lysol and air freshener, but the smell was just awful we advised the staff they came up vacuum but never offered to change the room we had two other groups with us and we all had the same complaint about the smell
Stayed 2 nights in Jul 2025

8/10 Good

John

Stayed 1 night in Jul 2025

10/10 Excellent

Cruz Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kids loved every minute of it.

My kids were obcessed from the moment we arrived. They were never bored, had so much fun, and were sad to leave. We will definitely be going back again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Whitney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 5 nights in Jun 2025

6/10 Okay

Madhura

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Travis

Liked: Cleanliness
Stayed 4 nights in Jul 2025

8/10 Good

Taylor

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Overall great!

Overall it was a good stay! The kids loved the waterpark and to have so many onsite options for food was incredible. The service was great too! The only gripe I have is we paid for the family penthouse as a splurge and the room wasn’t as clean or as modern as the pictures made it look. It was musty and the air conditioning units in each “room” leak apparently because there was a mildew smell coming from the units. It just wasn’t as nice as I expected.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time will stay there again
Stayed 3 nights in Jul 2025