The host was awesome. Replied quickly to any questions. The place was clean and convenient to everywhere, the only down fall was there was hardly any water pressure at all in the showers or sinks
The host was slow to reply however when we arrived there was a young lady who was cleaning our room who was VERY helpful and got us in and helped us. The rest of the stay was great. We will be back.
Property was comfortable. The area was clean and the pool was awesome. When arriving Samual was on point with providing guidance and available when necessary.
We traveled as a group of seven and the townhouse was very roomy. Beds were very comfortable. The kids really enjoyed the pool. I asked for a broom and a brand new one was delivered to our door. It was a very nice vacation.
Property manager answered all my questions and concerns very quickly. This unit could have used more pots and pans. We only had one large pot and one very small frying pan, and we like to cook. Also, we did not have any dishwasher soap. Washed everything by hand. Overall, we had an excellent time with a very nice view of Dollywood at night!!!
It needs some work. The first thing you see when you walk in is a damaged closet door. The patio was covered in leaves when we arrived and the door to the patio wasn't closed all the way.
Property was great. No problems except in finding it. We saw the sign on the main road and then one other one going up the hill but it looked like it was going to no where and we turned around a couple of times until we finally found it. Some additional signs pointing people in the right direction might help. Directions from the computer even had us turning the wrong way but we finally found it.