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Sunrise Ridge Resort

3.0 star property

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Photo gallery for Sunrise Ridge Resort

Fridge, microwave, oven, stovetop
Townhome, 2 Bedrooms | Balcony view
Deluxe Room, 1 Bedroom | Private kitchen | Fridge, microwave, oven, stovetop
Indoor pool, seasonal outdoor pool, pool loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
2301 Ridge Road, Pigeon Forge, TN, 37863
  • LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Island at Pigeon Forge
    ‪5 min drive‬
  • Titanic Museum
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Bedroom

9.4 out of 10
Exceptional
(27 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 Bedroom

In-room dining

Standard Room, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Mountain View

Fridge, microwave, oven, stovetop

Deluxe Suite, 2 Bedrooms, Mountain View

9.6 out of 10
Exceptional
(22 reviews)
  • 102 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Room, 2 Bedrooms

8.8 out of 10
Excellent
(29 reviews)
  • 102 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, Mountain View

Fridge, microwave, oven, stovetop

Standard Suite, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Townhome, 2 Bedrooms

Townhome, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Townhome, 2 Bedrooms

8.8 out of 10
Excellent
(20 reviews)
  • 110 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | Living room | TV, DVD player

Deluxe Room, Mountain View

9.0 out of 10
Wonderful
(7 reviews)
  • 59 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

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About this property

Sunrise Ridge Resort

Family-friendly resort with 2 hot tubs and fitness centre
Along with an indoor pool, this smoke-free resort has a fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and concierge services are on-site. Housekeeping is available on request.
Sunrise Ridge Resort offers 133 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3-star resort has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hairdryers can be requested.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Sunrise Ridge Resort's great location. During your stay, you'll be within walking distance of LeConte Center at Pigeon Forge. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from LeConte Center at Pigeon Forge and 6 minutes from Island at Pigeon Forge
As a guest of Sunrise Ridge Resort, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. A seasonal outdoor pool, barbecue grills, and an arcade/games room are also featured at the family-friendly Sunrise Ridge Resort. Free self parking is available.

This 3-star Pigeon Forge resort is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • DVD player
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 12.35 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunrise Ridge Resort Diamond Resorts Pigeon Forge
Sunrise Ridge Resort Diamond Resorts
Sunrise Ridge Diamond Resorts Pigeon Forge
Sunrise Ridge Diamond Resorts
Sunrise Ridge Diamond s Pigeo
Sunrise Ridge Resort Resort
Sunrise Ridge Resort Pigeon Forge
Sunrise Ridge Resort by Diamond Resorts
Sunrise Ridge Resort Resort Pigeon Forge

Sunrise Ridge Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sonali

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Dustin or Dana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back for sure!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jakenya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to the area. Our stay at this resort was great! The check in process was easy and the staff was friendly. Our room was clean and perfect for our vacation. We cannot wait to come back!
Stayed 3 nights in Mar 2025

8/10 Good

Kenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this resort

Great place to stay. Anthony at front desk was awesome
Stayed 3 nights in Apr 2025

8/10 Good

shamecka

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The place was very good the location was right in the center the view was great too
Stayed 2 nights in Apr 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space and a accommodations for our family of 6
Stayed 3 nights in Apr 2025

10/10 Excellent

Krystle

Travelled with family and small children
Liked: Amenities
Great safe, easy checkin and check out. Clean property, was going thru some renovations so the fitness center was closed but the offered reimbursement and recommendation for an outsourced fitness center.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunrise Ridge Resort stay

Tremendous stay. Accommodations were great. Will definitely stay here again.
Stayed 3 nights in Jan 2025

6/10 Okay

Tzia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs updating and things fixed. Tubs and toilets leaked. Was able to use tub in one of the bathrooms and the toilet in the other bathroom. Seal/molding for the sliding door to balcony was messed up and stuck up and would catch your feet. There were other minor things that needed fixed as well. Had maintenance come to room and was told they couldn’t fix anything and had been aware of the issues for quite some time. Couldn’t access some of the things due to updates in other areas. They do not tell you of any of these things in advance. With all the issues with the rooms they should offer money back or make you aware of the issues in advance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Latissha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Shaunte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great… but

This place would have been 5 stars but the ac in our unit didn’t work. For us this is a huge inconvenience as even at home we like it 68 when we sleep. It was above 75 in our room, and we found out other units had broken ac. Everything else was fantastic, and really wanted to give them 5 stars.
Stayed 3 nights in Mar 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Great place to stay. Will defiantly return!
Stayed 1 night in Mar 2025

4/10 Poor

Edward

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Dejanae

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
In the middle of nowhere lol
Stayed 4 nights in Feb 2025

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. An older property but it was clean and very comfortable. Parking was close. The property was close to all the attractions and easy to find. Definitely will book here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos De, Sunrise

Stayed 7 nights in Oct 2024

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Xena

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here so much! We didn’t want to leave. It felt like home to us. The staff was so friendly and the room was immaculate. We will definitely be back. Book you stay here and you’ll be happy you did!
Stayed 2 nights in Jan 2025

4/10 Poor

GaryCzyrny

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel has a terrible bug problem. We were met on the first day of check-in at this property by a lovely pile of about 40-50 dead bees on the ground, across the room, on tables, the couch, coasters, etc - housekeeping was then called (Which on that phone call we were explicitly told the room had been TREATED for bees - so this was a known issue to staff) and they were vacuumed up. Next day, another 20 or so bees are piled up and now there’s live ones too. We call front desk again - representative says they will move us to a different cabin. Asked for the property manager - told they did not work weekends. Asked for the day manager - told they would not be in until the afternoon. How does a property, nonetheless one run by Hilton - a major corporation - in a major tourist destination not have any actual managers on duty?!? We’re then connected with the room coordinator who offers a refund for the prior night and to waive the resort fee (Which as of now is still charged to my card..). Sure. Just want to get back out to having a vacation. We move everything into our new room. This one was at least a little nicer. Not for long though. Guess what? Dead ladybugs everywhere. Seems each different townhome has a different species. At least these ones didn’t bite - although multiple of them were very much alive. We only had two more nights on our stay and were planning on being outside both days so we just gave up and killed any live ones. Moral of the story - this place blows.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family of 5, comfortable stay

The property is sprawling but there's signs to make sure you're in the right place. Everyone who works there is kind and helpful. We enjoyed the room so much we didn't want to leave and extended our stay. We come to pigeon forge at least once a quarter, we'll be staying at Sunrise Ridge from now on.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Updated is needed - especially mattress. We loved the location to PG. pool area indoor was nice for a winter getaway
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our room, we got the suite with two rooms, kitchen and fireplace. Had a lovely view of the smokies, fire was a nice way to start and end the day. Kitchen came complete with everything you need, dishes, cups, pans, etc. My understanding is the building is a little older and has been renovated, a few signs of wear-and-tear on the carpets but very clean and overall really nice interior. Pillows and bed were perfect, nice thick towels in the bathroom. Staff very attentive. Really enjoyed the stay!!
Stayed 4 nights in Jan 2025