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Hotel Elephant Park

3.0 star property

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Photo gallery for Hotel Elephant Park

Outdoor pool
Fusion cuisine
Interior
Deluxe Room with Balcony- River View | View from room
Superior Room, Balcony, Lake View | Free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
Hotel Elephant Park, Rambukkana, 71100
  • Pinnawala Elephant Orphanage
    ‪2 min walk‬
  • Pinnawala Zoo
    ‪10 min walk‬
  • Alagalla Mountain

Room options

View all photos for Deluxe Room with Balcony- River View

Deluxe Room with Balcony- River View | Free WiFi

Deluxe Room with Balcony- River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE ROOM WITH BALCONY AND GARDEN VIEW

Free WiFi

DELUXE ROOM WITH BALCONY AND GARDEN VIEW

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Balcony, Garden View

Free WiFi

Superior Room, Balcony, Garden View

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Triple Room)

Free WiFi

Deluxe Room (Triple Room)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Suite, 2 Bedrooms, River View

Free WiFi

Suite, 2 Bedrooms, River View

  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, Balcony, Lake View

Free WiFi

Superior Room, Balcony, Lake View

  • Lake view
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Elephant Park

Hotel in Pinnawala with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. Housekeeping is not available.
Hotel Elephant Park offers 7 accommodations with air conditioning. This Pinnawala hotel provides complimentary wireless Internet access. Bathrooms include a shower.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Elephant Park, you're just a quick walk from Pinnawala Zoo. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Amenities include a business centre, conference space and laundry facilities
  • On-site recreation includes a playground
  • Just a 1-minute drive from Pinnawala Zoo and 13 minutes from Wewaladeniya King's Temple
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Hotel Elephant Park. Self parking is free.

On-site venue – This restaurant specialises in Fusion cuisine.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Breakfast available for a fee: LKR 150 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: LKR 2500
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately LKR 150 per person
  • Early check-in fee: LKR 2500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Elephant Park Hotel
Elephant Park Pinnawala
Hotel Elephant Park
Hotel Elephant Park Pinnawala
Hotel Elephant Park Rambukkana
Elephant Park Rambukkana
Hotel Hotel Elephant Park Rambukkana
Rambukkana Hotel Elephant Park Hotel
Hotel Hotel Elephant Park
Elephant Park
Hotel Elephant Park Hotel
Hotel Elephant Park Rambukkana
Hotel Elephant Park Hotel Rambukkana

Hotel Elephant Park Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 67 reviews
Rating 8 - Good. 24 out of 67 reviews
Rating 6 - Okay. 9 out of 67 reviews
Rating 4 - Poor. 4 out of 67 reviews
Rating 2 - Terrible. 4 out of 67 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Kurt

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay! We could see all the elephants from our room! It seems the property and rooms have been updated and they are clean and comfortable. The breakfast was delicious!
Stayed 1 night in Dec 2019

10/10 Excellent

AgnesWoon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable and interesting to be close with the el

Staff are friendly and helpful Breakfast is also good
Stayed 1 night in Sep 2018

10/10 Excellent

Ericka , USA Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel staff was amazing
Stayed 4 nights in May 2018

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort

Safari location

Really friendly staff, always helpful and flexible. Great food and amazing location for safari and elephant sanctuary
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel overlooking river where elephants bath

Other than a small stain on the wall and figuring out the A/C unit... everything was excellent with hotel. It is at a great location (overlooking river where elephants are bathed twice daily), the service (front desk, restaurant, housekeeper) were all excellent. We booked the room with the balcony overlooking the river (and this is highly recommended). You will definitely enjoy your stay at this hotel.
Stayed 4 nights in Feb 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elephants!!

The elephants are super cool to watch from the balcony. The room was big and clean and comfortable. The food was OK. It's all about the elephants! Staff were great.
Stayed 1 night in Jan 2018

8/10 Good

joydeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to the river where the elephants bathe. However it is said that you receive free ticket into elephant park, however this is not completely true! We came early and were told we were not allowed to go down to the hotel early to check in without paying the ticket price because the elephants are bathing. So we had to either pay the ticket or wait until 4. Also the free ticket into the sanctuary is only for the bathing area you have to buy a new ticket to enter into the orphanage itself! Was a bit misleading!
Stayed 1 night in Nov 2017

8/10 Good

Ray, Rye Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly good stat

Located so close to the river and elephants renovated rooms good menu well maintained.
Stayed 1 night in Oct 2017

10/10 Excellent

matt, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best kept secret

This hotel is far superior to its rating and should be redone, only stayed one night as touring but it had the best shower of all and a good night sleep and a breakfast feature that is proberbly one of the best in the world
Stayed 1 night in Sep 2017

8/10 Good

chelsea , australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Perfect hotel to see the elephants

I stayed here for one night. The location was fantastic, having prime access to the elephants. Room was new, clean and quiet. Breakfast was simple but delicious. There were 2 main downsides, firstly the check in/out times. 4pm check in and 12 check out. The reasoning is to access the area the hotel is in, you need a ticket (2500Rs) before 4. The second was a massage that the hotel insisted was part of the package. I requested for a female, only to have a male arrive after an hour waiting. He was unprofessional and I asked him to leave 3 times after feeling violated. Most of the staff were abruptly and unfriendly. I would still recommend this hotel due to the prime location. I wouldn't go into the orphanage if back again. I was able to feed the animals and chat to the trainers at the hotel without the thousands of people. Make sure you have smaller notes with you to tip however.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location amazing

Fantastic location,friendly staff,limited menu,nothing to do in the area after 17,30 We would stay at this hotel again

8/10 Good

Benjamin

Liked: Room comfort

10/10 Excellent

WAN CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for seeing the bathing elephants!

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & Staff

We stayed at this location in 2014 and were happy with the staff. The accommodations weren't the best, but were okay ... On this trip we were pleasantly surprised with the upgrade ... The remodeling of the rooms to a more up to date environment. We are so happy with this place and will continue to visit because of the perfect location and the incredible staff and accommodations!

8/10 Good

nigel , pewsey England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We checked in staff very friendly. Room was amazing and lovely and clean. Had a few minors but overall great hotel.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scenic

At 8.30 am Elephants are brought from orphanage nearby you bathe. They literally walk past hotel front door to water which has runs under your bedroom balcony. A magical experience. Bedrooms spacious but plastic mattress protectors made beds sweaty.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elephant overlook

Perfect location on the Maha Oya river, directly above where the elephants are brought to bath and play. Be sure to take a room overlooking the river. The hotel staff are friendly and accommodating! Also, make a point to be on the balcony facing the river at sunset... and look up! There is a large colony of fruit bats that nest up river and at sunset they fly as a group into the forest to feed!

10/10 Excellent

Maisarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and great location

Must go hotel Nice place Nice breakfast I like the elephants on the river washing and hanging out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem in, a must for elephant enthusiasts

Amazing view for a very fair price. The hotel offers premium housekeeping services and the food is great. But most importantly, you get to enjoy an amazing view of elephants bathing in the nearby river most of the day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A life time experience.

We loved staying at the hotel, right in amongst the elephants. Watching them bathe in the river and so close to the elephant orphanage. Bottle feed two baby elephants.