Go elsewhere! Mattress so 'soft' more like sleeping in a hammock.This place/chain is a Corporate rip-off taking advantage of young/inexperienced travelers: accepts no cash only plastic payments even for €2, reception charges €10 for Italian wall-plug (€5 in town), they charge €7 wash + €7 dryer = €14 for 1 load, hostel is poorly isolated and right on train tracks, loud, old and worn, hard to use keys/locks (needs grease), locks on shared bathrooms so you need a key to get in, no shower curtains = soaked toilet. Not recommended for a stay in Pisa. 10 min walk from train station along skanky street :(