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Rosemount Hotel ratings based on 1 Verified Reviews
Review Summary
2.0
out of 5
2.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition2.0 out of 5.0
Guest reviews for Rosemount Hotel
Everyone (1)
2 out of 5
Friendly and helpful staff
Pros:Friendly and welcoming staff.
Cons:Décor of rooms
Location:Pitlochry is in a stunning location with very scenic views. Lots of walking nearby
On arrival, it was clear that the hotel had seen better days - peeling paint and almost a hole in the entrance door. Staff were very welcoming and friendly, advising of things to do in the area. Guest areas seem to have been re-decorated recently and were bright and attractive. Unfortunately the bedroom was not the same. The bathroom was very dated with a cracked sink. It is basic accommodation which I feel is over-priced.
Posted by Teacher, from Aberdeenshire on 5 May 2017
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Comment from Hotel Management
29 Jun 2017
by Anne
Hello and many thanks for giving us an opportunity to address your concerns. Your booking was for two of our few remaining Economy Rooms. Upon Check-in, I sensed you were not happy with us and offered an upgrade. This was declined. The decor within our Regular and Premium rooms is far superior to the Economy rooms. These latter have not been refurbished at a time of economic distress when rather a good few folk highly appreciate the great saving on tariff, combined with clean and well-serviced accommodation. It causes us deep regret that this combination of factors did not find suitable favour with yourselves. We are gratified that you found us friendly.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
