This townhome is spotless--we're a "no shoes in the house" family, so cleanliness is important to us. This place was very, VERY clean and tastefully decorated. The beds were comfy, towels were soft, and there was very strong and good coffee. Plus, the bathrooms were HUGE! As other reviewers mentioned, Chad was very responsive and while there isn't parking right in front of the duplex, there is plenty of free street parking behind the parking lot. Chad provides will also provide instructions on how to get a visitor parking permit so that your car doesn't get towed. I gave 4 stars for the location. While it was walking distance to the aviary and downtown, the area is a bit dicey in the fact that there are addicts and homeless people around. It's hard to see so many addicts in one small area, but Pittsburgh was hit hard, like other industrial cities. Other than that, it is close to the scenic yellow bridges connecting to downtown--which is only 15-20 min walk from the home.