2/10 – Ungenügend
Tricia
7. Juli 2025
Gut: Sauberkeit und Ausstattung
I booked and paid for a double queen room, upon arrival(at 10pm) they gave me a room with a king bed only and had no other rooms available( not even a roll away as they don’t have any at this location-seriously?). I even called a few days before to confirm and was told I would be on the second floor and even given the room number! Was told by management the next morning because I booked a third-party instead of booking through Hampton themselves there’s no guarantee of what I get. I paid for a double( which was more $$)and got a single. I’ve never had this issue ever booking via Expedia or hotels.com. Needless to say one of us slept on a chair with an ottoman and the other one slept in a bed. The 2 other hotels in the area were booked so we had no choice but to stay.. the overnight front desk staff could not resolve the problem so were SOL!
Tricia
Aufenthalt von 2 Nächten im Juni 2025