See all properties

Balkón Boutique Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Balkón Boutique Hotel

Rooftop terrace
Exterior
Lobby sitting area
Superior Double Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, down duvets, minibar
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida 10 entre Calle 60 y 62, Playa del Carmen, QROO, 77728
  • Mamitas Beach
    ‪10 min walk‬
  • Playa del Carmen Main Beach
    ‪13 min walk‬
  • Quinta Avenida
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed, Balcony

Superior Double Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, down duvets, minibar

Superior Double Room, 1 King Bed, Balcony

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | 1 bedroom, premium bedding, down duvets, minibar

Double Room, 1 Queen Bed

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, minibar

Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, minibar

Double Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Rooftop terrace

Sofía by Bunik

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1351)
The price is CHF 37
for 1 room
includes taxes & fees
20 Jul - 21 Jul
Sofía by Bunik

About this property

Balkón Boutique Hotel

Art Deco hotel with private beach and rooftop terrace
An outdoor pool, a rooftop terrace and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a 24-hour front desk and tour/ticket assistance are on-site.
Balkón Boutique Hotel offers 24 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Balkón Boutique Hotel, you're just a quick walk from Guadalupe Church. Enjoy features like free WiFi in public areas, plus an outdoor pool and a rooftop terrace.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a lift and a rooftop terrace
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Mamitas Beach and Quinta Avenida
A private beach is featured. As a guest of Balkón Boutique Hotel, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. WiFi is free in public spaces. Balkón Boutique Hotel also features coffee/tea in common area, a front desk safe, and a communal living room. A complete renovation of Balkón Boutique Hotel was completed in November 2021.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - November 2021

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Balkón Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Balkón Boutique Hotel Hotel
Balkón Boutique Hotel Playa del Carmen
Balkón Boutique Hotel Hotel Playa del Carmen

Balkón Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 62 reviews
Rating 8 - Good. 13 out of 62 reviews
Rating 6 - Okay. 8 out of 62 reviews
Rating 4 - Poor. 1 out of 62 reviews
Rating 2 - Terrible. 4 out of 62 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kirsten

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The room was a good size with a good shower. Take note when they describe balcony as this is not a balcony with space to sit on. Great facilities for coffee and tea in the lobby. The staff were very helpful with organising cheaper taxis for us
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extended stay on extended stay, wish I was still there!
Stayed 2 nights in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay that got extended more than once, that says it all!
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Laurie

Stayed 1 night in Mar 2025

10/10 Excellent

raymond

Stayed 1 night in Feb 2025

6/10 Okay

Amber

Business traveller
No hot water
Stayed 1 night in Feb 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The desk personnel were very nice and helpful. The roof top pool was small bet clear and area around was comfortable. The rooms were clean and the shower was hot and had good pressure. The lobby had free coffee and cold water refill station. The hotel was very good for the price.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

6/10 Okay

Kiera

Stayed 4 nights in Feb 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

FAISAL

Stayed 7 nights in Aug 2023

2/10 Terrible

Khadijat

Stayed 5 nights in Jun 2023

10/10 Excellent

Mily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful rooftop terrace and pool really made the stay amazing. The rooms were very clean and the showers were great. Free pastries and coffee for breakfast was good and the staff were helpful and friendly. Location wasn’t great as was a good 15 minute walk into town. Local beach also not the best. Overall I would recommend staying here as for the price it was very good.
Stayed 4 nights in Jan 2023

10/10 Excellent

Puneet

Stayed 2 nights in Dec 2022

8/10 Good

Adela

Stayed 1 night in Oct 2022

10/10 Excellent

Estefania

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, very clean and neat overall. The rooms were spacious and had nice, modern decorations. My favorite part was the rooftop pool which despite not being ocean front had a very nice view. Fairly close walking distance to main attractions ( 5th avenue ) staff was nice and respectful. The little restaurant at the corner has pozole Thursdays and let me just say best pozole I've ever had!! Had an awesome stay at Balkon Boutique Hotel! Thanks!!
Stayed 3 nights in Aug 2022

2/10 Terrible

Kristy Perez-naranj

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Better options elsewhere

The only thing this hotel has going for them is that it is new and modern. It is far from practically everything, it is adjacent to homes so you hear dogs barking and kids crying at all times of the night. The lobby remains with its sliding glass doors open all night so you have some sketchy people hanging in the lobby. We didn’t sleep for two nights due to the noise and decided to cut out loses and check out early and pay for another hotel. When we approached the lady at check out about our issues she just gave us a blank stare and said nothing she could do and then charged us $2 for a bottle of water we consumed considering we were leaving early and loosing our money. This was our 12th trip to Playa del Carmen and we have never felt so uncomfortable before at a hotel. Stay elsewhere. There are many great options in Playa.
Stayed 4 nights in Jun 2022

10/10 Excellent

Laszlo-Csaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

6/10 Okay

Agustin

Liked: Cleanliness, staff & service
It is downtown.
Stayed 1 night in Mar 2022

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fantastic and the pool was great. The area is under development so there's some construction and its a little ways from the more bustling areas or the more picturesque parts of Playa. But the hotel itself is very nice.
Stayed 1 night in Mar 2022

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute and very clean hotel! Newly renovated and wonderful service! Is adora was so kind, helpful and accommodating. She made sure we knew where to go, arrange Covid tests for them to come to our room and day beds at Martina beach club! On the downside the neighborhood is noisy at night but overall nice place for the rate.
Stayed 2 nights in Feb 2022

10/10 Excellent

Dinara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here! The hotel is small but very tasteful and impeccably clean! The staff is super nice, the area is convenient and safe and the rooftop is amazing!
Stayed 15 nights in Dec 2021