Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

5.0 star property
VIP Access

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8 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Suite (The Elixir Plunge Pool) | Beach/ocean view
Coffee shop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premium Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

Premium Room, Accessible

  • Garden view
  • Sleeps 3
  • 2 Queen Beds

Suite (The Devossion)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (The Elixir Plunge Pool)

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (The Horizon)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

Premium Room, 2 Queen Beds (Ocean Front)

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Garden View (Plunge)

  • Garden view
  • Sleeps 3
  • 2 Queen Beds

Premium Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Ocean Front)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Garden View (Plunge)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room (Swim Up)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

Premium Room, 1 King Bed (Swim Up)

10.0 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Catch some rays at the beach or spend the day relaxing at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only offers 314 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. 47-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Cenote Spa. The spa is open daily.
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • Enjoy Japanese cuisine with ocean views at Nami, one of the property's 8 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Indulge in a treatment at the full-service spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and kayaking
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Quinta Avenida and 4 minutes on foot from Mamitas Beach
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only offers its guests 4 outdoor swimming pools and a 24-hour fitness centre. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 14 meeting rooms available. A nightclub, spa services, and multilingual staff are also featured at the luxury Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only. Free valet parking is available.

This 5-star Playa del Carmen property is smoke free.

Nami – Overlooking the ocean, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Liberi – This beachfront buffet restaurant specialises in international cuisine and only serves breakfast. Guests can enjoy drinks at the bar. Open daily.
Fiorella Sapori DÍtalia – This beach restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Ceviva Cevicheria – This beachfront restaurant specialises in seafood and only serves lunch. Open daily.
Flor de Sal – This beachfront restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ceviva Cevicheria
  • Fiorella Sapori DÍtalia
  • Flor de Sal
  • Liberi
  • Nami

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Billiards/pool table
  • Books
  • Cooking classes
  • Evening entertainment
  • Full-service spa
  • Games
  • Kayaking
  • Nightclub

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must indicate the correct number of guests, at the time of booking. Extra-person fees apply for more than 2 guests per room and are collected at the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property accepts MXN currency only for all onsite payments, including incidentals.

We should mention

  • This property caters to LGBTQ+ guests.
  • Pool access available from 8:00 AM to 7:00 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 233 out of 300 reviews
Rating 8 - Good. 47 out of 300 reviews
Rating 6 - Okay. 14 out of 300 reviews
Rating 4 - Poor. 4 out of 300 reviews
Rating 2 - Terrible. 2 out of 300 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort The main pool needs better maintenance The smaller pools are cleaner Room service was slow but it does come Staff is wonderful We found it crowded with chairs and you need to put your towels down before breakfast to get a spot Pool service was ok but honestly the totally water down the drinks!! So sad and unfortunate We won’t be back due to this reasons
Stayed 7 nights in Nov 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beach view from our room was unobstructed. The service was top of the line. The meals, snacks, and drinks were simply delicious. We were not aware of this resort, since we had not been to Playa del Carmen however, our nephew (one of your employees) Luis Angel Guzman Lopez, was your best advocate and convinced us to visit and stay at Devossion. We will definetely go back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandria, Richmond

Stayed 2 nights in Dec 2025

10/10 Excellent

Timothy Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful experience. I was unfortunately not well but the staff were kind and courteous. The rooms are well-equipped. The restaurants went out of their way to accommodate my diet.
Stayed 12 nights in Nov 2025

10/10 Excellent

Ratheal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well maintained. Pools and bars was great. The food was good but just good. Location was good, close to 5th Ave. Room was very cleaned and they came by everyday to clean it and restock the mini bar. Its need more entertainment but if you want a relaxed stay, this is the place to stay.
Stayed 4 nights in Nov 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff, clean
Stayed 7 nights in Nov 2025

10/10 Excellent

Nathan

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. Will be returning!
Stayed 3 nights in Nov 2025

10/10 Excellent

IDABELLE, Norcross

Stayed 7 nights in Nov 2025

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this resort for its location right downtown Playa. The location was great, but what was even better was the extremely high level of service we received from the amazing staff. Every single staff member we met, from reception, security, pool and lobby bars was beyond anything we’ve ever experienced. This is obviously a place where the staff feels appreciated by the owners. Will 200% be back.
Stayed 7 nights in Nov 2025

10/10 Excellent

Zachary

Stayed 1 night in Nov 2025

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at this hotel was absolutely phenomenal from start to finish! The property itself is stunning—immaculately clean, beautifully maintained, and every corner exudes a sense of care and attention to detail. The service was truly world-class. Roberto at the lobby bar, Mateo in the restaurant, and Jhonny at the pool bar were exceptional, and every single team member we encountered went above and beyond to make us feel welcome. The staff’s warmth, attentiveness, and genuine friendliness transformed our stay into something truly special. The beach is breathtaking—pristine, serene, and perfect for relaxing or taking in the incredible views. Dining at the restaurants and the pool deck grill was a delight; every meal was fresh, flavorful, and perfectly presented. The arts and crafts team added a uniquely fun and memorable touch, allowing us to create our own souvenirs—what a wonderful way to take home a personal memento of our stay! The front desk team was always ready to help with anything we needed, and the greeting team set the perfect tone on arrival with cold towels and refreshing drinks—such a thoughtful and classy welcome. Every detail, from the gorgeous surroundings to the flawless service, made this an unforgettable experience. We left feeling completely spoiled and will absolutely be returning. This hotel is a true gem, and we cannot recommend it highly enough!
Stayed 7 nights in Nov 2025

10/10 Excellent

Caitlin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The check in process was extremely smooth. Cold towels were a nice touch when we arrived. Process was quick and our room was upgraded. Suite was amazing. Spacious, very clean, and loaded with extras. The resort itself is impressive. Starbucks, the restaurants, and especially the staff. Everyone was so welcoming and friendly. The location couldn’t be better. Close to everything.
Stayed 6 nights in Nov 2025

6/10 Okay

Ackley

Travelled with partner
Liked: Cleanliness
The grounds were the best part of the resort. Very clean. The cushions in the Cabana beds need to be replaced as all of them have indents where ppl constantly sit in the same place. Pools could use a mid day cleaning as you can see the build up of suntan lotion and grease on top of the water. The bathroom shower stall in our room was not the cleanest. The mirrors in our room had dark spots all over them. They need to be replaced. All staff were lovely and attentive. The food was very bland with the exception of the meat that was grilled daily at lunchtime. Portions were also very small at dinner
Stayed 7 nights in Nov 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2025

10/10 Excellent

Frank, San Ysidro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort
Stayed 7 nights in Nov 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I came to Devossion by Live Aqua for our honeymoon and it was an incredible experience for us. We stayed for 7 nights in late November 2025. We spent most of our time at the pool or beach. We were most concerned about not having a swim up bar but we sat in Gerardo or Miguel’s sections at the beach or pool every day and never spent more than 10min without a drink in our hand. Both those guys were incredible and super friendly. Never even had to leave the pool to get a drink either, they left it for us right on the edge of the pool. All the bartenders are very particular and we witnessed them put a drop of every drink on their hand to make sure every drink left the bar perfectly… they did. By the end of a few days we were just asking them to make things we’d like when we wanted to switch it up and they nailed it based on what we already ordered pretty much every time. Melanie and Adrian were awesome at keeping everyone engaged and informed of any activities and only time we felt we missed out was when we spent too much time at the beach(not their fault, obviously). Their manager, apologies because I am blanking on his name) was also awesome and the life of the party during all the champagne celebrations, which by the way, is an awesome touch and built a good social opportunity to anyone wanting to be more social. Our only area for improvement is the sound-proofing in our room.
Stayed 7 nights in Nov 2025

8/10 Good

Amy Wai Yin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place are clean. Food is great. and Friendly Staffs
Stayed 5 nights in Nov 2025

8/10 Good

Satvir

Stayed 4 nights in Nov 2025

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great, clean, food was great, staff was awesome!
Stayed 1 night in Nov 2025

6/10 Okay

Paulina

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was super nice and helpful! Bartender Marco was so nice and made amazing drinks. Pool side food was amazing with great options and the staff was really nice. Food from the grill was really great. Steak was cooked perfectly with great side options with a ton of flavor. However, the barrier in the ocean is not pleasant to look at and ruins the view- adding rocks ontop would make it a bit more pleasing to the eye. There was a decent amount of floating trash in the ocean as you walk down the beach. There was seaweed with an odor but the resort did a great job of clearing this off but the smell did linger. Some parts of the property like pool tile and deck board by beach looks as if it needs to be repainted or updated. You can access town easily from this resort which is very nice to go to shops. We also loved the sports bar with games! This was fun to pop in grab a drink or snack and hangout!
Passion fruit margarita by Marco!
Stayed 2 nights in Nov 2025

8/10 Good

Phillip

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Beautiful hotel. Absolutely incredible service. Fantastic spa. Only fault was not enough food options, especially if you don't eat fish
Stayed 7 nights in Nov 2025

10/10 Excellent

Candice

Stayed 5 nights in Nov 2025

10/10 Excellent

Donna

Stayed 5 nights in Nov 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025