Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
5 bars/lounges, 3 poolside bars, swim-up bar
View from property
Balcony view
Couples treatment room(s), sauna, hot tub, steam room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(20 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(9 reviews)
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(60 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View

8.4 out of 10
Very good
(5 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(47 reviews)
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible, Garden View

  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds (Swim-Up)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Garden View

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offers 524 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Innan has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive . During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Fusion cuisine with a beachfront location at Pelicanos, one of the property's 7 restaurants and 5 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with hydrotherapy, massages or reflexology at Innan
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Quinta Avenida and Playa del Carmen Main Beach
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive , you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

Pelicanos – This beachfront restaurant specialises in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Rincón Mexicano – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Kalamata – Overlooking the pool, this theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
Spice – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Reviews

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews

8.8

Excellent

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 993 out of 1500 reviews
Rating 8 - Good. 267 out of 1500 reviews
Rating 6 - Okay. 126 out of 1500 reviews
Rating 4 - Poor. 69 out of 1500 reviews
Rating 2 - Terrible. 45 out of 1500 reviews

Reviews

6/10 Okay

Aldo

Travelled with group
Liked: Cleanliness
Needs updating
Stayed 7 nights in Jul 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful and clean. The only downside was the raccoons. I would stay there again.
Stayed 6 nights in Jun 2025

2/10 Terrible

Dorothy

Stayed 4 nights in Jul 2025

10/10 Excellent

Osvaldo Cruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach area was filled with hills of seaweed, however this has everything to do with the time of year and nothing to do with the resort of staff.
Stayed 6 nights in Jun 2025

10/10 Excellent

Natan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Overall not at all what I expected from a Hyatt property. Very annoying in the sense of you’re always being sold something at an all inclusive resort, from a more expensive bed by the pool to a spa package or STEAK!!Yes there’s NO STEAK INCLUDED!!the first day we got there our friends waited about an hour after 3:00pm to finally receive their room, so they stayed in ours in the mean time. After having some fish tacos a friend of ours felt a little nauseous and ended up puking on a rug and couch, while waiting for room service we used a towel to start cleaning her. (Not blaming their food, It was a long flight, it was hot, things happen)We requested a new room.. but first they came in and cleaned the vomit (cleaning lady took about 5 mins to get that done) - they moved us to a new room in about an hour. At check out they proceed to tell me I owe them a cleaning fee and they will deep clean the room with that money.. MIND YOU WE HAD A NEW ROOM FOR 5 DAYS. AND SOMONE ELSE HAD ALREADY TAKEN THE OTHER ROOM. SO THOSE PEOPLE WERE IN A ROOM THAT SUPPOSEDLY WAS NOT CLEAN BASED ON THIS HOTELS STANDARDS. WHAT A SCAMM! It smells like NYC sewage,no a/c in lobby we payed for upgraded ocean view room, when I told the front desk it wasn’t ocean view (Mayel) told me lean over the balcony you’ll see the ocean! Ridiculous. We got a spa package at check in, my masseuse started falling asleep towards the end of the service. There are raccoons roaming wildly at night on the property on every floor
Stayed 4 nights in Jul 2025

8/10 Good

Steven James

Stayed 4 nights in May 2025

10/10 Excellent

Annelise

Stayed 4 nights in Jul 2025

10/10 Excellent

Vincent

Stayed 7 nights in Jun 2025

10/10 Excellent

Amrinder

Stayed 4 nights in Jun 2025

10/10 Excellent

Jesse Cardenas

Stayed 2 nights in Jun 2025

10/10 Excellent

Samuel

Stayed 4 nights in Jun 2025

8/10 Good

Mateo

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful resort with very nice staff. The only downside is they stop serving alcohol at 10, restaurants close at 10 as well.
Stayed 4 nights in Jun 2025

8/10 Good

kristine

Liked: Cleanliness, amenities, property conditions & facilities
The only problem was the seaweed in the ocean. We could not go into the ocean. That made me sad because I live in Las Vegas, the desert and wanted to swim in the ocean.
Stayed 5 nights in Jun 2025

10/10 Excellent

Rachel

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Hyatt the staff was very helpful & respectful everything was wonderful. They could use another smoking area they only had one & it was only 2 sitting benches which made it hard for all the smokers that was at resort. That's just a smokers point of view besides that our trip was absolutely wonderful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Dally Annette

Travelled with partner
Liked: Cleanliness
Is just a lovely place to relax and enjoy life. I just love this place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bridey

Stayed 5 nights in Jun 2025

6/10 Okay

Shamieko Makay

Liked: Cleanliness, property conditions & facilities
Resort was nice...only thing I didn't like was there was only one smoking area ...not cool
Stayed 3 nights in Jun 2025

10/10 Excellent

kathryn chapman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service in every category was superb! 7 restaurants, not one a disappointment. Food was delicious. Swim up room beyond our expectations. Pools great. One For younger people, one for quiet groups. We loved the entire 5 nights!
Stayed 5 nights in Jun 2025

6/10 Okay

Samuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone from staff is asking you to buy something pressure you every where I was relaxing at the pool one day they probably ask me like 20 times if I want to buy a dinner adventures at all times I just want it to be left alone awfull
Stayed 4 nights in Jun 2025

8/10 Good

Elmo

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2025

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort but beach was unusable due to the seaweed.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and well-maintained. Everyone here was very accommodating. I felt safe and the property was always clean. Perfect location — walking distance to shops, restaurants, and the ferry. Food options were pretty good and we didn’t have a problem getting into restaurants. The pool was always a vibe w a variety of music. I would definitely recommend a stay and would also return.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vacation, friendly staff, comfortable bed, great energy, great entertainment
Stayed 3 nights in Jun 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much fun, friendly staff, comfortable bed, great food, great location.
Stayed 3 nights in Jun 2025

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive was overall pleasant. The resort was very clean, and the food and service were excellent throughout our stay. However, I didn’t enjoy the constant presence of salespeople trying to sell services or upgrades, whether we were relaxing by the pool, dining at the restaurant, or even visiting the spa. While the location is convenient and close to the market streets, which made exploring the area easy, the beach experience wasn’t great due to the large amount of sargassum.
Stayed 7 nights in Jun 2025