Hotel Turquesa offre de nombreuses prestations comme une terrasse, un personnel polyglotte et un service d'assistance pour les visites touristiques ou l'achat de billets. Le Wi-Fi est disponible gratuitement dans les espaces communs.
They have black mold. I checked in and after a few minutes I realized that thereâs a lot of black mold on the ceiling. I asked to be moved to another room, but there was still some black mold. I refused to stay because itâs dangerous for the health. Still waiting on my refund because this hotel doesnât want to give you refunds knowing that the condition of the properties arenât good.
Les points forts : Personnel et service et confort de la chambre
Beware skimmer ? More tax ? Twice paying
All good room had ac and dehumidifier real big help with elderly, asthma people.
But one negative, after show my receipt from internet prints ,full paid .lady reception ask pay 81 pesos tax more??
I did, no receipt just a smile?? but wonder is she skimmer ? Scams? Others didn't.
Quiet and clean but the room was damp all through out my stay and there is a musty smell because of it. That's why they always leave the AC and fan on after they clean it.
This is NOT as represented AT ALL on your website. No large door window as seen here in picture. I had a small opaque window that opened to a block wall less than 1 foot away. If there were an emergency (like fire) I could have never escaped. Further, a tin cover on top of the wall and it was noisy when debris and/or rain fell. Floors not clean. Bath towel with holes, I could go on and on.
In general it was ok. But the bathroom was a little bit off. Shower didn't work well, towels were old and with holes, no windows in the room. The room didn't have cozy vibes.
The staff were amazing, helpful and polite every step of the way. The neighbor was quant and reasonably safe. The hotel room was nothing like what is pictured. the black mold on the walls was scary. If they offer you room 208 don't stay there.
No tiene servicio de wifi y cuando reserve tenĂa alberga y cuando llegue al hotel no habĂa nada. Y tuve que pagar un costo ambiental que tampoco me informaron.