Iberostar Waves Paraíso del Mar - All Inclusive

4.5 star property

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Photo gallery for Iberostar Waves Paraíso del Mar - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Lobby
12 restaurants, lunch, dinner served; international cuisine
1 bedroom, free minibar, in-room safe, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Hot tub
  • Breakfast included

Explore the area

View in a map
Playa del Carmen, QROO
  • Playa Paraiso Golf Course
    ‪6 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Maroma Beach
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

Junior Suite, Oceanfront (Beach Access)

7.4 out of 10
Good
(11 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, Poolside

  • 36 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Poolside

8.4 out of 10
Very good
(41 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Last room available

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Junior Suite, Poolside

8.0 out of 10
Very good
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room

8.8 out of 10
Excellent
(41 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Accessible

  • 40 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

7.8 out of 10
Good
(8 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Premium Room, Accessible

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (PROMO)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Last room available

  • 34 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Junior Suite, Oceanfront

7.0 out of 10
Good
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (PROMO)

8.4 out of 10
Very good
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Poolside

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Single Room Premium with Pool View

  • 40 sq m
  • Sleeps 1

Room Premium with View

  • 40 sq m
  • Sleeps 4

Double Room Premium with Pool View

  • 40 sq m
  • Sleeps 4

Suite Junior

  • 44 sq m
  • Sleeps 1

Double Room Premium with Garden View

  • 40 sq m
  • Sleeps 4

Suite Junior

  • 44 sq m
  • Sleeps 4

Single Room Premium with Garden View

  • Sleeps 1

Single Room Premium

  • 40 sq m
  • Sleeps 1

Double Room Standard With View

  • 40 sq m
  • Sleeps 4

Suite Junior

  • 44 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 44 sq m
  • Sleeps 1

Double Room Standard With View

  • 40 sq m
  • Sleeps 1

Double Room Premium

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4

Double Room Standard With View

  • 40 sq m
  • Sleeps 4

Quadruple Room Premium with Garden View

  • Sleeps 4

Suite Junior with Pool View

  • 44 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 44 sq m
  • Sleeps 4

Double Room Premium with Pool View

  • 40 sq m
  • Sleeps 4

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About this property

Iberostar Waves Paraíso del Mar - All Inclusive

Luxury resort on the beach, with outdoor pool
Spend the day relaxing at the beach, practising your swing on Iberostar Waves Paraíso del Mar - All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 12 restaurants.
Iberostar Waves Paraíso del Mar - All Inclusive offers 388 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Iberostar Waves Paraíso del Mar - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Paradise Beach. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at El Mercado, one of the property's 12 restaurants and 4 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages, manicures and pedicures or facials at Spa Sensations
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests have great things to say about the beach and the pool
  • Just a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach
Iberostar Waves Paraíso del Mar - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Enjoy a summer holiday at Iberostar Waves Paraíso del Mar - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 12 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking and valet parking are free.

This 4.5-star Playa del Carmen resort is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
El Mercado – This buffet restaurant specialises in international cuisine and serves dinner and light fare.
El Rodizio – This restaurant specialises in Brazilian cuisine and only serves dinner. Reservations are required. Open daily.
La Dorada – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
El Faro – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
El Kiosko – This buffet restaurant only serves lunch. Open daily.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Kiosko
  • El Mercado
  • El Rodizio
  • La Dorada

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 459 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mike A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 9 nights in May 2025

2/10 Terrible

Junieth Alejandra

Stayed 5 nights in May 2025

10/10 Excellent

Damian

Stayed 7 nights in May 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so nice, the room was great, and the facilities were nice! The kelp on the beach was a bummer but other than that the beach was beautiful and perfect. We were bummed that there was no windsurfing as advertised and that there was basically no snorkeling (we could use the snorkels but were told there was nothing to see because there were no good snorkeling areas nearby).
Stayed 4 nights in May 2025

10/10 Excellent

Zane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

AIDEE RUIZ

Stayed 5 nights in May 2025

4/10 Poor

ISABELA

Stayed 3 nights in May 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A calm peaceful resort! Family friendly will go again ! Staff was really nice as well.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was our second time staying at this particular Iberostar resort. We came back after 10 years to celebrate our 7 year anniversary and were amazed at how wonderful it all had progressed along with phenomenal entertainment! Thank you Iberostar!
Stayed 7 nights in May 2025

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This was my first stay at Iberostar Paraiso Waves Del Mar. Would not recommend. My second trip to Riviera Maya. We first stayed at El Dorado Royale. We had a great time there, besides the beach, concrete breakers in water, we wanted to try a new resort. I’m not sure about the other Iberostar properties at Paraiso beach, however, I want to give a shout out to Alexis from Iberostar Waves Paraiso Beach. He was by far and away the friendliest, most helpful and altogether pleasant person we met on our trip. During our stay, we learned that the employees from the other resorts, other than Waves Del Mar, all had the same thing to same about most of the staff at Del Mar. Rude. Not polite. That other people staying there have thought the same. Manager that was at check-in was very rude. Told me that I only booked for one guest when it was me and my wife staying in room. Why would I book a room for one person? Then when my room was ready, they told me it was 2 single bed room, when I purchased an ocean front/view room with king bed. Front desk staff told me it was based on “availability”. Expected my wife and I to celebrate our romantic anniversary trip in 2 single bed room. They switched me to a ground level room, which I didn’t want. I specifically paid for and asked for a second floor room for the ocean view. My view ended up being looking at the landscaping and hedges that were in front of the room instead of the water. More to say but not enough characters
Stayed 7 nights in May 2025

6/10 Okay

Teresa

Travelled with family

So So

Check in was relatively easy, staff was friendly, but that was the end of their friendliness. Room was so-so, seemed old. Air Conditioning never seemed to cool the room and the ceiling fan was a slow pace with no way to change it. Humidity was an issue but expected. Staff did not let you know that restaurants were closed and the app and map that were provided did not represent anything correctly. If I were to go back I would choose a different resort that is on the same property.
Stayed 7 nights in May 2025

10/10 Excellent

Morgan A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Sometimes have to walk but otherwise there are shuttles! Nice staff!
Stayed 5 nights in May 2025

8/10 Good

Arturo

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Nicola

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The resort is very pretty and has lots of animals roaming around and tons of greenery beautifully arranged. The service could have been a bit better from the front desk at Del Mar. Often times staff was not able to communicate well in English and service team at the buffet was not attentive especially towards younger children.
Stayed 7 nights in Apr 2025

2/10 Terrible

Joseph, PINOLE

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drink were awful. Too difficult to navigate the property.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dorsa Sadat, Coquitlam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here with our 2 year old twins and they absolutely loved it! The hotel feels like a wildlife retreat. There are wild peacocks, pigs, coatis, and other animals. Our kids loved it! The staff was friendly, especially Ramiro at the front desk, Jessica at the concierge desk and Octavio, one of the head chefs. There were a few negative: the property is very widespread and it takes forever to walk from your room, to the restaurants, pool, and beach; they also don’t have any elevators, which was a huge inconvenience because we had a stroller with us; the beach is not nice. It’s very small with very few chairs and is covered in seaweed. If you’re looking for the beautiful turquoise water, this isn’t it. The only nice part of the beach was the star prestige area, which of course your had to pay extra for. Overall though, I highly recommend this place for people with kids.
Stayed 7 nights in Apr 2025

10/10 Excellent

Radhika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Larry Edmond

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good food, beautiful beach
Stayed 10 nights in Apr 2025

10/10 Excellent

Claude

Stayed 7 nights in Mar 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was disappointed with restaurant availability for reservations .
Stayed 7 nights in Mar 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the immersive natural setting of this property, complete with a huge swimming pool and a lovely sandy beach. The walking paths felt like enchanting journeys through a lush "jungle," teeming with beautiful wildlife. The staff were exceptional – consistently friendly, attentive, and dedicated to maintaining the grounds and providing excellent service. We also had a blast parasailing and took a memorable snorkeling trip to Cozumel. With a variety of delicious restaurants and a particularly impressive buffet, dining options were a definite highlight.
Stayed 5 nights in Mar 2025

10/10 Excellent

Dennis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking the unique suppers was a major hassle, there was more emphasis on selling you a special sales breakfast than getting you booking a supper .
Stayed 7 nights in Mar 2025

4/10 Poor

Audrey

Travelled with family
Stayed 7 nights in Mar 2025

10/10 Excellent

Dirk

Stayed 6 nights in Feb 2025