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Ocean Maya Royale - Adults Only - All Inclusive

Property class: 5 and above
VIP Access

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

A beachside cabana with a view of the ocean, a wooden deck, and a table set with a hat, towels, and glasses.
A couple holding hands on a wooden deck with a view of the ocean.
A resort with a large swimming pool, sun loungers, and a beach area with umbrellas.
Aerial view
A beach with four canopy beds aligned in a row, each with a wooden frame and beige bedding, under a palm tree.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Place, Tres Rios Ecopark
    ‪7 min drive‬
  • Place, Gran Coyote Golf
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Privilege Junior Suite Nature View

A modern hotel room with a large bed, a nightstand, a desk, a chair, and a view of the garden through the glass door.

Privilege Junior Suite Nature View

8.8 out of 10
Excellent
(11 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Romance Suite with Jacuzzi

A hotel room with a bed, desk, chair, TV, and a window with a view of a building and palm tree.

Privilege Romance Suite with Jacuzzi

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Junior Suite with Jacuzzi

A modern hotel room with a white sofa, a small round table with a bottle and glasses, a bed with a headboard, and a decorative wall piece.

Privilege Junior Suite with Jacuzzi

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Honeymoon Maya Deluxe

A hotel room with a bed, a desk, a chair, a television, a window with blinds, a painting on the wall, and a door with frosted glass.

Privilege Honeymoon Maya Deluxe

9.2 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Nature View

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Junior Suite Nature View

9.2 out of 10
Wonderful
(153 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Maya Superior Deluxe Sea View

A hotel room with a large bed, a desk, a TV, and a view of the ocean.

Maya Superior Deluxe Sea View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Privilege Junior Suite Ocean View

A balcony with two wicker chairs, a small round table, and a view of the beach and ocean.

Privilege Junior Suite Ocean View

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Privilege Junior Suite Private Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Ocean Maya Royale - Adults Only - All Inclusive

A full-service spa, a fitness centre and a snack bar/deli are available at this smoke-free property. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area and massage/treatment rooms. Housekeeping is available on request.
Rooms open to furnished balconies. LCD televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include air conditioning and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the property include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Treat yourself to body scrubs, facials or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, a gym and a sauna
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. The property can provide concierge services and wedding services. Free self parking is available.

This 5-star property is smoke free.

Guests are served a free buffet breakfast daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 floors
  • 32 buildings
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-out

Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1779 out of 2852 reviews
Rating 8 - Good. 627 out of 2852 reviews
Rating 6 - Okay. 261 out of 2852 reviews
Rating 4 - Poor. 91 out of 2852 reviews
Rating 2 - Terrible. 94 out of 2852 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here food is incredible and well maintained property
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and it was great! The staff are so friendly, the food is excellent and the pool is the perfect temperature!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jacob Arie Laurens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff was very friendly, food was great as well.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Eija Tuulikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing about this place is top notch!!
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vacay!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Cristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this stress free vacation, the staff was amazing and so welcoming! We will definitely be back!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Penny Lynn

Liked: Cleanliness
Excellent resort. Highly recommend!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really good. Great rooms, great food, beautiful beaches. The check in staff were not friendly and welcoming, but after that a great stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one of our favorites. Very clean and the staff in incredible. Good food choices and probably one of the best resort buffets we’ve had.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Brianna Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Well maintained with kind staff. Multiple bar options and pools. Really enjoyed our stay!!!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Wendy Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay. The staff was excellent! Also, enjoyed all the food and daily activities! I would definitely stay there again.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Matthew A

Liked: Cleanliness, staff & service
Great stay! We will definitely return to this resort.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived our stay at ocean maya royal! The resort was the perfect size , they had so many activities and the food was great. The staff were super friendly and accommodating. Especially Viri who went above and beyond to make sure our stay was great!
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, nice room, I liked the wine bottle and roses in the bed at our arrival. We appreciated that the property is non smoking - probably had areas I just didn’t notice. The spa service was great too and reasonably priced. Overall great value for the price would visit again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort, great staff and the food was very good!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Food was great, grounds were great and staff was great! Fantastic resort.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was always clean. Food excellent. Very nice resort. Will definitely return!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience overall!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. The staff was incredibly kind and attentive, the grounds were clean and quiet (with some wildlife that was always fun to see), and we always felt safe and comfortable. Ana at the coffee shop was incredibly sweet and the activities with Jesus, Pilar, and Moses were so fun. The food was also delicious and we never grew tired of anything! It was a wonderful stay and we can’t wait to be back!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Helmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, air conditioning was incredible. The food was actually really good for a resort. But for me the best thing about this was the staff. The staff would make me rebook a trip soon, everyone was super helpful and beyond polite.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Paul Angelo

Wonderful resort all the food was excellent and delicious can't say enough about the
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful and the staff was wonderful.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Sijun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great resort! no complaints at all. staff were helpful and fun. would definitely go back
Stayed 4 nights in Aug 2025