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Ocean Maya Royale - Adults Only - All Inclusive

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Sun deck
Poolside bar
Indoor wedding
View from property
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Place, Tres Rios Ecopark
    ‪7 min drive‬
  • Place, Gran Coyote Golf
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Privilege Junior Suite Nature View

Privilege Junior Suite Nature View | Garden view

Privilege Junior Suite Nature View

8.8 out of 10
Excellent
(11 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Romance Suite with Jacuzzi

Privilege Romance Suite with Jacuzzi | Minibar, in-room safe, desk, blackout curtains

Privilege Romance Suite with Jacuzzi

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Junior Suite with Jacuzzi

Privilege Junior Suite with Jacuzzi | Minibar, in-room safe, desk, blackout curtains

Privilege Junior Suite with Jacuzzi

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Nature View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Nature View

9.2 out of 10
Wonderful
(136 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View | Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Privilege Junior Suite Ocean View

Privilege Junior Suite Ocean View | Terrace/patio

Privilege Junior Suite Ocean View

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Ocean Maya Royale - Adults Only - All Inclusive

Catch some rays at the beach or spend the day relaxing at Ocean Maya Royale - Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us they can't get enough of Ocean Maya Royale - Adults Only - All Inclusive 's great beach location. During your stay, you'll be close to Maroma Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with a poolside location at La Hacienda, one of the property's 5 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, body treatments or manicures and pedicures at Despacio Spa Centre
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the beach and the helpful staff
  • 13 minutes by car from Maroma Beach and 6 minutes from El Camaleón Mayakoba Golf Course
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

La Hacienda – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
El Charro – This poolside restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Yookoso – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Blue Moon – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Room service during certain hours

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale

Maya Ocean

Maya Ocean Royale

Ocean Maya

Ocean Maya Royale

Ocean Maya Royale All Inclusive Adults All-inclusive property

Ocean Maya Royale All Inclusive Playa del Carmen

Ocean Maya Royale Playa del Carmen

Ocean Royale

Ocean Royale Maya

Ocean Maya Hotel

Ocean Maya Playa Del Carmen

Ocean Maya Royale Hotel Playa Del Carmen

Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico

Ocean Maya Royale All Inclusive Adults Playa del Carmen

Ocean Maya Royale Inclusive A

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1737 out of 2791 reviews
Rating 8 - Good. 620 out of 2791 reviews
Rating 6 - Okay. 258 out of 2791 reviews
Rating 4 - Poor. 87 out of 2791 reviews
Rating 2 - Terrible. 89 out of 2791 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica, Shepherdstown

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An absolutely gorgeous resort; the drinks were strong (shout-out to Victor!), the ocean was warm, and the food was delicious. EL Charro in particular was our favorite!
Stayed 7 nights in Feb 2026

10/10 Excellent

Mandi Lynn

Stayed 7 nights in Feb 2026

10/10 Excellent

Cynthia, Lasalle

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable. Beach area was beautiful. A few hiccups with the restaurants but overall very good. Nightly entertainment was a little on the bland side. Some sections of the paved walkways need repair. Otherwise staff was super friendly and helpful, another great stay at OMR!
Stayed 7 nights in Feb 2026

10/10 Excellent

Hans

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time. Very well maintained resort. Friendly staff, great food choices and good entertainment in the evening. Will be back.
Stayed 6 nights in Feb 2026

10/10 Excellent

Ashot

Stayed 3 nights in Feb 2026

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and staff was wonderfull
Stayed 9 nights in Feb 2026

10/10 Excellent

Paul Angelo

Wonderful resort all the food was excellent and delicious can't say enough about the
Stayed 14 nights in Jan 2026

10/10 Excellent

Sunni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Roberto was amazing. The staff were wonderful. We will definitely be back.
Stayed 4 nights in Feb 2026

10/10 Excellent

Catherine Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were excellent, very helpful and courteous. Food at all the restaurants was very good and service was good. Activities by the pool and night time shows were great. The only criticism I have would be is that this was the only resort that we have been to in the last 10 years was that Superbowl was an extra charge. All other resorts I have been too have a Superbowl party for all guests with tv and buffet. Upgrades are available understandably but party for all guests. Check in was fast and always there if any questions.
Stayed 15 nights in Jan 2026

8/10 Good

Doreen, Welland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff great.and food good
Stayed 4 nights in Feb 2026

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The grounds, beach, pool areas were all lovely, very clean and manicure. All of the staff at the hotel (from the customer relations, housekeeping, waiters & grounds staff to the recreational folks) ALL were excellent, friendly and courteous. We felt that all of the specialty restaurants, including the buffet, and the open early to open late coffee shop in the lobby. We’re all very good. Each one had a different atmosphere and location on the property so we didn’t feel the need to go looking elsewhere for food the entire week.
Beautiful sunrises
Coati, deer, raccoons, iguana and sereque roam the grounds freely.
Stayed 4 nights in Feb 2026

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always.
Stayed 7 nights in Feb 2026

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful and the staff was wonderful.
Stayed 6 nights in Jan 2026

8/10 Good

William, Wilmslow

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine. We booked an Ocean view room which didn’t really have the view … not worth it. It was also very noisy with workmen keeping the gardens tidy and their machines from about 7am! Masses of food choice but surprisingly bland but only in the main restaurant. Staff were great. Not enough subbed as others have commented. They need a system operated in parts of Europe - not on your bed for at least 30 mins, and the towels get removed. Good stay but next Mexico trip we’ll try the west coast.
Stayed 7 nights in Feb 2026

8/10 Good

Doreen, Welland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in guy Edwardo excellent and attention to detail great very helpful and understands seniors not good with app technology. Going slowly as step by sep instructions with app of hotel.enjoyed spa experience great staff
Catermarin trip
Hot tub I spa
Spaday
Stayed 14 nights in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Everyone and everything was flawless !
Stayed 6 nights in Jan 2026

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The resort was spotless. The staff was amazing.
Stayed 7 nights in Jan 2026

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
Every thing is okay!
Stayed 10 nights in Jan 2026

10/10 Excellent

Theresa

Stayed 1 night in Feb 2026

10/10 Excellent

Martha Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, food was amazing, facilities were pristine and spectacularly maintained, and rooms were big, comfortable and well equipped. It is much better to rent a car to get to this location and be able to visit nearby attractions such as cenotes, Xcaret, Cancun itself, etc. Only negative side is that the “all inclusive” does not actually include water activities such as kayaks, scuba diving, jet skis, etc. they all have additional prices, even those that were supposed to be included such as kayaks, have some tourist taxes. The additional price was mentioned during the booking process (for jet skis), though. By far the best restaurants were the French and the Italian, truly spectacular food and service. The cafe near the lobby was also really good, with very tasty options and excellent service. The beach was pretty small but very well maintained and clean, despite sargassum, it was frequently removed. The pool was also very nice, with an open bar next to it, as well as a pizza station. Overall, a spectacular experience, would definitely come back!
Stayed 7 nights in Jan 2026

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort, great staff and the food was very good!
Stayed 6 nights in Jan 2026

10/10 Excellent

Tara

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I am not crazy about the bathroom set up (door being just an opaque swing door) but absolutely everything else was fantastic
Stayed 7 nights in Jan 2026

6/10 Okay

Kimberly

Travelled with group
Liked: Cleanliness
Room was dated. We did not get the room we thought we had reserved. Hardly anyone in our group did either and other guests we met did not either. Privilege package is not worth it.. If you are a smoker, you will not be happy. You cannot even smoke on the beach! Beach access is limited and privilege section is limited. The bell hops that greet you at the door raised the taxi cost that we had already been quoted so much so that we had to cancel our entire day of plans because of them. Food was good, pool was chilly but nice, jose at the towel stand was the best. The bartenders were good too.
Stayed 5 nights in Jan 2026

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, food mostly good.
Stayed 7 nights in Jan 2026

10/10 Excellent

Harumi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay. The resort was somewhat dated but it was clean and the staff were very nice. The buffet was adequate but what stood out were the restaurants which were excellent. I loved seeing the animals on the grounds.
Stayed 7 nights in Jan 2026