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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

An aerial view of a beach resort with rows of beach chairs and umbrellas, a sandy beach, and clear turquoise water.
Property video
A spacious lobby with a reception desk, seating areas, and a decorative wall feature.
A resort with a large swimming pool, multiple lounge areas, and a view of the ocean.
A wooden buffet table with various food items and drinks, surrounded by greenery and a wooden fence.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly

Explore the area

View in a map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
  • Place, Punta Esmeralda Beach
    ‪18 min walk‬
  • Place, Mamitas Beach
    ‪4 min drive‬
  • Place, Quinta Avenida
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room

  • Garden view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room

  • Garden view
  • 78 sq m
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room

  • Garden view
  • 106 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for The Reserve Junior Suite Swim Up

A balcony with wicker chairs and a small table, overlooking a pool area with umbrellas and palm trees.

The Reserve Junior Suite Swim Up

8.4 out of 10
Very good
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Reserve Junior Suite Nature View

A modern hotel room with a sofa, a round wooden table with a plant, a TV, and a dining area with a chair.

The Reserve Junior Suite Nature View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Nature View

A modern hotel room with a large bed, bedside lamps, a wooden headboard, and a view of the city.

Junior Suite, Nature View

9.8 out of 10
Exceptional
(43 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite, Nature View

A hotel room with a bed, a TV, a balcony with a view of greenery and a building, and a tiled floor.

Master Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Nature View

A hotel room with two beds, a TV, a lamp, and a view of the ocean.

Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for The Reserve, Suite, Nature View

A modern hotel room with a large bed, a TV, and a balcony with a view of greenery.

The Reserve, Suite, Nature View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for The Reserve Suite Swim Up

A couple by a pool with a thatched umbrella, palm trees, and a view of the outdoors.

The Reserve Suite Swim Up

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for The Reserve Master Suite Nature View

A large bed with a tufted headboard, a television, and a view of a lush garden through a sliding glass door.

The Reserve Master Suite Nature View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Reserve Master Suite Swim Up

An aerial view of a swimming pool with two people relaxing on the edge, surrounded by a modern building with large windows and a palm tree.

The Reserve Master Suite Swim Up

10.0 out of 10
Exceptional
(2 reviews)
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Roulette Room Playa del Carmen or La Perla

A hotel room with a bed, a desk, a TV, and a minibar.

Roulette Room Playa del Carmen or La Perla

9.0 out of 10
Wonderful
(39 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedrooms Master Suite

A modern kitchen with a dining area, a glass-top table, and a view of the outdoors.

Two Bedrooms Master Suite

  • Garden view
  • 184 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for The Reserve Two Bedroom Master Swim Up

The Reserve Two Bedroom Master Swim Up | Living area | 50-inch flat-screen TV with cable channels, TV

The Reserve Two Bedroom Master Swim Up

  • 184 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for The Reserve Two Bedroom Master Suite

The Reserve Two Bedroom Master Suite | Living area | 50-inch flat-screen TV with cable channels, TV

The Reserve Two Bedroom Master Suite

  • Garden view
  • 184 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

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Exterior
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
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includes taxes & fees
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About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Catch some rays at the beach or spend the day relaxing at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 14 restaurants.
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

YHI Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . During your stay, you'll be within walking distance of Mamitas Beach. Free breakfast, free WiFi in public areas and free self-parking are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 14 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with massages, detox wraps or manicures and pedicures at YHI Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, fitness classes and Pilates classes
  • Guests have great things to say about the helpful staff and the beach
  • 6 minutes by car from Mamitas Beach and 6 minutes from Quinta Avenida
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Some rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a hot tub. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 25005 square feet (2323 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Sal Steak Cave – On-site fine-dining restaurant. Open daily.
Capella – On-site restaurant. Open daily.
Kanna Beach Club – On-site bar. Open daily.
The Lunch Box – On-site restaurant. Open daily.
Tori – On-site restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Shopping
  • Snorkelling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No lift

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 111.44 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1500 per pet, per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1004 reviews
Rating 8 - Good. 189 out of 1004 reviews
Rating 6 - Okay. 85 out of 1004 reviews
Rating 4 - Poor. 45 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible resort! Truly enjoyed our time there!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

JAKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort and lots of quiet spaces to enjoy the days.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Vinayak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!We also had a wonderful stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Great environment, a mix between relaxing and lively! Delicious food, big pool, and beach access! The rooms were big, and the staff were very kind
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Excellent staff. They treat you like family
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is 5 stars
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Charnjit

Liked: Cleanliness, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and amenities.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Andrew R

Liked: Cleanliness, amenities, property conditions & facilities
The staff, service, food and amenities were all outstanding!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Staff (Elvis at pool bar especially) Great amenities and food Nice vibe
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exceptional. Amenities and food were fabulous. Out concierge, Adrian, went above and beyond.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and staff/service were exceptional. The beach was small but had an unobstructed view
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was warm and welcoming
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Sanjay

Liked: Cleanliness, amenities, property conditions & facilities
Great resort, staff and dining options.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort, friendly staff, extremely clean, delicious food!
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Ethan Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool staff were great clean rooms only complaint was beach smelt bad and sometimes the resort did too
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff do a fantastic job maintaining the property while making your visit memorable and enjoyable. They go above and beyond to give you great service! Shout out to Eduardo, Armando, Humberto, Ernesto, Reyna and Manuel and to everyone else who made our anniversary stay amazing! We will be back!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. Professional, friendly and very accommodating. This was our second trip here and we would come again.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were friendly and helpful, koi pond was cute.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Jaivon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book the reserve if you can! The service was exceptional, and our concierge, Veronica, was amazing. Every staff member was incredibly helpful and friendly. Our room was simply amazing. We’ll definitely be back soon. 10/10
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

HOUSSAM

Liked: Cleanliness, staff & service, property conditions & facilities
Ernesto at the buffet was very nice and professional
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything exceeddd our expectations
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Brad David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was impeccable
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Gilian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and amenities
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

John Chung-Chi

Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing experience during my stay there
Stayed 5 nights in Jan 2026