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Riviera Maya Suites

3.0 star property

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Property grounds
Creator video - submitted by Maya Travel
Bungalow, 2 Double Beds, Kitchen | In-room safe, individually decorated, individually furnished
Bungalow 1 King Bed, Kitchen | Terrace/patio
Bungalow 1 King Bed, Kitchen | Living area | 40-inch flat-screen TV with digital channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Calle 32 Norte con 1ra Avenida, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Riviera 2 bedrooms garden view

Riviera 2 bedrooms garden view | Living area | 40-inch flat-screen TV with digital channels, TV

Riviera 2 bedrooms garden view

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 150 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Riviera 3 bedrooms garden view

Riviera 3 bedrooms garden view | Terrace/patio

Riviera 3 bedrooms garden view

  • Garden view
  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen | In-room safe, individually decorated, individually furnished

Bungalow, 2 Double Beds, Kitchen

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 80 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Garden Villa

Garden Villa | Living area | 40-inch flat-screen TV with digital channels, TV

Garden Villa

  • Garden view
  • 180 sq m
  • Sleeps 10
  • 2 King Beds, 2 Single Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Bungalow 1 King Bed, Kitchen

Bungalow 1 King Bed, Kitchen | In-room safe, individually decorated, individually furnished

Bungalow 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 85 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished

Basic Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Triple Room, Non Smoking, Air conditioning

Basic Triple Room, Non Smoking, Air conditioning | In-room safe, individually decorated, individually furnished

Basic Triple Room, Non Smoking, Air conditioning

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Double Room, Garden View

Classic Double Room, Garden View | In-room safe, individually decorated, individually furnished

Classic Double Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Riviera Maya Suites

Along with a marina, this hotel has an outdoor pool and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, concierge services and tour/ticket assistance are on-site.
Riviera Maya Suites offers 30 air-conditioned accommodations with all-in-one washer/dryers and a safe. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Riviera Maya Suites. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Quinta Avenida and Mario Villanueva Stadium Madrid
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Riviera Maya Suites offers its guests a marina, an outdoor pool, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Riviera Maya Suites. The hotel can provide concierge services and wedding services. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • All-in-one washing machine/dryer
  • Baby bath
  • Children's pool
  • High chair
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

More

  • Air conditioning
  • All-in-one washer/dryer
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2800 per vehicle (return)
  • Pet fee: MXN 500 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Riviera Maya Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 429 out of 548 reviews
Rating 8 - Good. 80 out of 548 reviews
Rating 6 - Okay. 21 out of 548 reviews
Rating 4 - Poor. 10 out of 548 reviews
Rating 2 - Terrible. 8 out of 548 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and close to all the restaurants and shopping.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Location close to everything but yet far enough that the music is not too loud at night.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Zanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and unusually quiet for that area. Very lush, green, inviting property.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was friendly and attentive and the hotel well cleaned and maintained.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Amy Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. Good value
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our weeklong stay here. The rainforest vibe and secluded pools and waterfalls were just the atmosphere we wanted, and the location away from the beach in a quiet neighborhood was as very appealing. We had a room with a garden and soaking tub that gave the place the feel of an expensive boutique hotel for a fraction of the cost. The breakfast included with our room was small but excellent, and we made good use of the bar's happy hour. Superb margaritas!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities
Stayed in suite 123. Very pleased with the hotel. Friendly staff and overall good place. Excellent value for money.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Hope

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping kept the rooms very clean and gave some personal touch too. While this is not a high end accommodation, all basic amenities for a family are there and secure. Right next to 5 th avenue. Will stay again .
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, property conditions & facilities
The rooms were clean, the garden view rooms had a very jungle-y feel. There was wildlife all around! We loved it here and will be back.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were especially friendly and helpful.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Vance

Liked: Cleanliness, property conditions & facilities
Staff Grest Room As Advertised Happy With Locatin Happy with Condition
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Loved it and will definitely stay ahain
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay in Playa del Carmen. The property has a beautiful tropical concept that makes you feel surrounded by nature, with palm trees and lush vegetation all around. Our one-bedroom apartment was very clean, comfortable, and well equipped, with a lovely terrace and hammocks that made the experience even more relaxing. The location is excellent! Only one block from Fifth Avenue with many restaurants and shops, and one block from the beach. The pool area is gorgeous and very well maintained. The staff were always friendly, helpful, and professional. Highly recommended!
Beautiful ambiance
Enjoying the terrace on the hammock
The pool and jacuzzi area
Magical vegetation
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Adrien

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 16 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
This hotel is amazing. Quiet jungle setting in downtown Playa del Carmen. Highly recommend.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
It was great! A great condo in a great location with great service!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service
although the hotel is dated it is kept clean Staff ae excekkant.great location ice pool but it was cold and hot tub was not very hot
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Liz, one of the staff at the hotel, was such a great help while checking in! Expedia falsely advertised two different rooms in Playa Del Carmen, but Liz saved our trip and upgraded our room for the false advertising from EXPEDIA!!!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

mitchel philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and wonderful staff… highly recommended.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Jehane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is an amazing property, location, staff. Any issue they resolve with a great attitude. It's not a new luxury hotel by any means, but it is well maintained and cleaned. I will definitely be returning.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

cindy

Liked: Cleanliness, amenities, property conditions & facilities
Awesome as always!!!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Blanca

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2025