See all properties

Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool, pool loungers, lifeguards on site
3 bars/lounges, poolside bar, beach bar
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Fitness facility
Outdoor pool, pool loungers, lifeguards on site

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪6 min walk‬
  • Place, Playacar Beach
    ‪19 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Sunrise)

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Relax Pool)

9.0 out of 10
Wonderful
(18 reviews)
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, minibar, in-room safe, desk

Luxury Room

8.6 out of 10
Excellent
(34 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Royal View)

9.0 out of 10
Wonderful
(20 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, 1,514 reviews
The price is CHF 214
includes taxes & fees
14 Oct - 15 Oct
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

About this property

Royal Hideaway Playacar All Inclusive - Adults only

Adults-only beachfront property with outdoor pool
Catch some rays at the beach or spend the day relaxing at Royal Hideaway Playacar All Inclusive - Adults only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower, bathrobes and slippers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a health club are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
Royal Hideaway Playacar All Inclusive - Adults only's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. Enjoy features like free WiFi in public areas and free valet parking, plus 6 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Spanish cuisine at Ventanas, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, massages or facials at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Playacar Beach and a few minutes from Playacar Golf Club
Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Hideaway Playacar All Inclusive - Adults only such as an outdoor pool and outdoor tennis courts.

There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a health club, a garden and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

Ventanas – This restaurant specialises in Spanish cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Spices – This diner specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Palazzo – This diner specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Azia Avant Thai – This diner specialises in Thai cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Grill – On-site steakhouse. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkelling
Surfing/body boarding

Land activities

Fitness facilities
Football
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 1998
  • Designated smoking areas
  • Lifeguards
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Hideaway Playacar All Inclusive - Adults only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The restaurants at this property enforce a formal dress code.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Reviews

Royal Hideaway Playacar All Inclusive - Adults only Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 595 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

4/10 Poor

Dawn

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Was given an unclean damaged room. Stated they couldn’t move me till the next day. Made me wait till after 3 pm the next day. Unacceptable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vernard

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review 7/10-7/12

I recently stayed at The Royal Hideaway in Playa del Carmen, and it was truly an unforgettable experience. From the moment we arrived, the staff made us feel welcomed and well taken care of. The resort itself is stunning tucked away in a peaceful, adults-only setting with beautifully maintained grounds, private beach access, and luxurious amenities throughout. The food and drinks were top-tier. Every restaurant on site offered a different culinary experience, and the service was consistently attentive and friendly. Whether we were lounging by the pool, enjoying dinner by the beach, or grabbing a drink at the bar, the team went above and beyond to make sure everything was perfect. Our room was spacious, spotless, and beautifully designed, with a comfortable bed and a view that made it hard to leave. I also appreciated the little details like turndown service and daily restocking of the mini bar. The vibe at the resort is quiet, classy, and ideal for couples or anyone looking for a relaxing, all-inclusive getaway without the loud party scene. We left feeling refreshed and already planning our return. If you’re thinking about booking, do it you won’t regret it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie Eric

Stayed 7 nights in Jun 2025

8/10 Good

Leidys, Miami Gardens

Liked: Cleanliness, staff & service
Resort for relax only, very quiet and nice place
Stayed 5 nights in Jun 2025

10/10 Excellent

John, Griffin

Stayed 7 nights in Jun 2025

8/10 Good

Elsa, Toa Alta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is old, It is extremely necessary to fix some things, especially the bathrooms. Defective shower. The pools need more love and staff to take care of them. Only in one could the attention be seen.
Stayed 6 nights in Jun 2025

8/10 Good

norman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The grounds are beautiful, our room was clean and spacious. Couldn’t get the shower to work consistently- temperature kept varying between extremely hot and cold, despite asking management to fix it twice. Food and service at Italian restaurant was excellent. Had a disappointing encounter with one member of staff in the restaurant at the beach ( which served breakfast and lunch) who was determined not to give me two spoons one day when I had ordered uber eats and wanted to eat in our room. Two spoons and he would not give them to me . After about an hour and having to go to the Mai desk, I got the two spoons for our now cold food. There is a bar there open most of the time called Allegria which has about as much atmosphere as the moon. They do afternoon tea in the main building which is nice. There are about 3 or 4 pools, 3 of which look like they have a hot pool, don’t be fooled, they’re not. The pools, however, are nice.
Stayed 7 nights in Jun 2025

4/10 Poor

Brandon

Travelled with partner
Liked: Cleanliness, staff & service
The food was not good at ALL! They lied and said they had numerous bars when there were only 2. This is more of a resort for 50+
Stayed 5 nights in Jun 2025

8/10 Good

William, Henderson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This turned out to be an amazingly relaxing vacation at Royal Hideaway. I’m only giving 4 stars because of the immense amount of seaweed in the ocean at the time (not the resorts fault). The food was excellent here!! And the grounds are kept immaculate. The staff is incredibly helpful and kind. It’s wasn’t too crowded and the whole resort has an overall quiet atmosphere, but still fun at the main pool with activities. Shopping right across the street with a short walk. Highly recommend visiting this resort in Playa!
Stayed 5 nights in Jun 2025

10/10 Excellent

Catherine

Stayed 5 nights in Jun 2025

2/10 Terrible

karletha

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience at this property. I do not recommend.
Stayed 2 nights in Jun 2025

8/10 Good

John, Griffin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a great place to stay, a couple of minor things but overall the property and staff are great. Check the time of year because the seaweed(sargassum) was bad and the crew, not with the resort, had no idea how to stay ahead of the problem. Still highly recommend the property.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Nermina

Stayed 6 nights in Jun 2025

10/10 Excellent

Chrissy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Hideaway was wonderful the staff is all super friendly and eager to please! Perfect get-a-way we will be back!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Christopher E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Hudeaway is a beautiful resort. The staff goes above and beyond. The food is great. We will definitely return soon.
Stayed 7 nights in Jun 2025

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place for vacation 100% recommend! Great service and workers are very nice. Food and drinks are exceptional with beautiful views . Cant go wrong with this place. Also it’s gated community!
Stayed 4 nights in May 2025

10/10 Excellent

Susan

Stayed 4 nights in Jun 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet and relaxing resort. We spent 8 nights here for our honeymoon and would definitely return! Great staff, delicious food! Beware of the sargasso seaweed - it sounds like it is bad during certain times of the year. We were at the resort 6/1-6/9 and the last 2 days it was really rolling in and the beaches were covered.
Stayed 8 nights in Jun 2025

10/10 Excellent

Malia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this resort! Great price and amazing staff! Will definitely be staying here again in the future. We definitely took advantage with the food, drinks and room service being all inclusive! Definitely bring long pants (men) if you’re planning on going to the formal restaurants. We forgot but were able to borrow pants from the resort lol
Stayed 8 nights in Jun 2025

8/10 Good

Rudys

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good property and location Staff was very friendly Food was good options and fresh Hotel needs a mild refresh on paint Overal 7.5/10
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying at this resort. First time was about 20 years ago. Still a beautiful property with great restaurant options. Food was very good. Great options at the grill for breakfast and lunch. Property is well maintained. Utilized the spa. Excellent service. Rooms can use an update. Particularly with the plumbing and air conditioning. Room was quite warm.
Stayed 4 nights in May 2025

10/10 Excellent

Wesley

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Royal Hideaway was an absolutely wonderful and relaxing place to stay. From the moment we arrived, everything felt serene and luxurious. The beach is stunning—clean, peaceful, and perfect for unwinding. The pool area is equally impressive, with crystal-clear water and plenty of space to lounge and soak up the sun. The atmosphere throughout the resort is calm and inviting, making it the ideal escape from everyday stress. We’re already looking forward to our next visit!
Stayed 5 nights in May 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and Excellent food and service. The separate pools around the hotel are really great. Every meal is a la carte except breakfast.
Stayed 4 nights in Jun 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025