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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
VIP Access

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Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool, pool loungers, lifeguards on site
Property video
Reception
View from room
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪6 min walk‬
  • Place, Playacar Beach
    ‪11 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪11 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Sunrise)

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Relax Pool)

9.0 out of 10
Wonderful
(19 reviews)
  • Resort view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, minibar, in-room safe, desk

Luxury Room

8.6 out of 10
Excellent
(38 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Royal View)

9.0 out of 10
Wonderful
(24 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Downtown Playa del Carmen
  • Pool
  • All-inclusive
  • Spa
  • Free Wi-Fi
4.3 out of 5, Excellent, 3,082 reviews
The price is CHF 174
includes taxes & fees
10 May - 11 May
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About this property

Royal Hideaway Playacar All Inclusive - Adults only

Catch some rays at the beach or spend the day relaxing at Royal Hideaway Playacar All Inclusive - Adults only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower, bathrobes and slippers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a health club are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
Royal Hideaway Playacar All Inclusive - Adults only's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. Enjoy features like free WiFi in public areas and free valet parking, plus 6 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Spanish cuisine at Ventanas, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, hot stone massages or body scrubs at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Guests have great things to say about the beach and the clean guestrooms
  • Just a 5-minute drive from Quinta Avenida and a few minutes from Playacar Beach
Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Hideaway Playacar All Inclusive - Adults only such as an outdoor pool and outdoor tennis courts.

There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a health club, a garden and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

Ventanas – This restaurant specialises in Spanish cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Spices – This diner specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Palazzo – This diner specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Azia Avant Thai – This diner specialises in Thai cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Grill – On-site steakhouse. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkelling
Surfing/body boarding

Land activities

Fitness facilities
Football
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 1998
  • Designated smoking areas
  • Lifeguards
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Hideaway Playacar All Inclusive - Adults only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.36 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The restaurants at this property enforce a formal dress code.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1003 reviews
Rating 8 - Good. 215 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert William, sayville

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful deep beach. The food at all of the restaurants were spectacular. The staff is very friendly and always welcoming
Stayed 7 nights in Jan 2026

10/10 Excellent

Kelly Thomas

Stayed 7 nights in Jan 2026

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ricky the concierge is the best!!! Hats off to him. Pools were great, beach was amazing, food was OUT OF THIS WORLD. Cons: pools close at 8pm
Stayed 5 nights in Jan 2026

8/10 Good

Gary

Stayed 6 nights in Jan 2026

4/10 Poor

Leon

Travelled with partner
Disliked: Amenities, property conditions & facilities
Ground are looked after very well. Pools / beach are exceptional.Very difficult to get a chair around a pool... Very difficult to enjoy the stay in a room that was not satisfactory. Very dissapointed in they way issues of the room where delt with. Every problem was turned around and manipulated to be our issue. Entering the room with the do not disturb sign on. There are many good things about this resort but in the end the room made the stay uncomfortable.
Stayed 6 nights in Jan 2026

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good breakfast
Stayed 9 nights in Jan 2026

10/10 Excellent

Katelyn Elizabeth

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff at this resort definitely makes the experience so so great. Ricky, the concierge, accommodated our large group’s needs and took care of any need we had. The waitstaff was always very friendly and kept the drinks flowing… shoutout to Genaro who was so friendly and always went the extra mile for us. There’s so many activities offered throughout the day and Carlos and Roberto made everything so so fun. This was our second time at this resort and it won’t be our last!
Beach view from one of the cabanas
Stayed 8 nights in Jan 2026

4/10 Poor

Alexander

Stayed 9 nights in Dec 2025

10/10 Excellent

Teresa

Stayed 7 nights in Jan 2026

10/10 Excellent

Eva

Stayed 5 nights in Dec 2025

10/10 Excellent

Alyssa Rae

Stayed 7 nights in Jan 2026

8/10 Good

Lorie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff stood out. We have David at security, Wilson in the restaurants Henry and Luis at the pool went beyond just service. Rooms were great and beach and food was fantastic..what they need to do is stop saving spots for returning guests all pool chairs are reserved for them so new guests will never get a chair there unless you get up a 6 to get the few that are not taken…build them their own pool if this is that important to do.
Stayed 7 nights in Jan 2026

10/10 Excellent

Keegan, Morgantown

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for the right price
Stayed 7 nights in Jan 2026

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this resort. This is one I love coming back too.
Stayed 6 nights in Oct 2025

8/10 Good

ASHLEY VICTORIA

Stayed 3 nights in Dec 2025

10/10 Excellent

Barbara, chicago

Stayed 8 nights in Dec 2025

10/10 Excellent

Ervin Charles

Stayed 7 nights in Dec 2025

8/10 Good

Kenan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean facilities. Great staff throughout. Food is okay - occasional hit and miss
Stayed 6 nights in Dec 2025

4/10 Poor

Allison

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dated, but nice staff
Stayed 4 nights in Dec 2025

10/10 Excellent

TERRY STACY JON, Embrun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Smaller resort, but more quaint than cramped. Staff, amenities and beach were great
Stayed 7 nights in Nov 2025

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was amazing. Very relaxing resort
Stayed 5 nights in Dec 2025

10/10 Excellent

Igor, Fair Lawn

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Impeccable boutique hotel with a lot of character. Nice room with balcony. Good food.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kenneth M

Stayed 7 nights in Dec 2025

10/10 Excellent

Lori

Liked: Cleanliness
Stayed 9 nights in Dec 2025

10/10 Excellent

Mircea, Thornhill

Stayed 5 nights in Dec 2025

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