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Sofía by Bunik

2.5 star property

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Photo gallery for Sofía by Bunik

Rooftop terrace
Reception
Superior Loft | Private kitchen | Full-sized fridge, microwave, blender, cookware/dishes/utensils
Superior Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi
Deluxe Loft | Private kitchen | Full-sized fridge, microwave, blender, cookware/dishes/utensils

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Place, Mamitas Beach
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪96 min drive‬

Room options

View all photos for Deluxe Loft

Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Deluxe Loft

8.6 out of 10
Excellent
(100 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Loft

Superior Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior Loft

7.8 out of 10
Good
(30 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Loft

Premium Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Premium Loft

8.4 out of 10
Very good
(14 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Traditional Studio

Traditional Studio | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Traditional Studio

7.8 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sofía by Bunik

Hotel with 2 outdoor swimming pools, 6-minute walk to Quinta Avenida
This smoke-free hotel features 2 outdoor pools, spa services and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are on-site.
Sofía by Bunik offers 45 air-conditioned accommodations with a safe and free toiletries. Kitchenettes offer full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the pool at Sofía by Bunik. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, 2 outdoor pools and concierge services are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the 2 outdoor pools
  • Amenities include multilingual staff, a lift and a terrace
  • Guests have great things to say about the pool and the helpful staff
  • Within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1046 out of 1645 reviews
Rating 8 - Good. 323 out of 1645 reviews
Rating 6 - Okay. 138 out of 1645 reviews
Rating 4 - Poor. 54 out of 1645 reviews
Rating 2 - Terrible. 84 out of 1645 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Angelina

Travelled with family
Disliked: Staff & service
At the time of check out they wanted me to take their taxi service, I refused because my uncle was on it's way to pick us up, when we exited the hotel it was a Taxi man waiting for us verry insistent to get his service I told him that sombody was picking us up at the time my uncle arrived to pick us up the taxi man went crazy and told my uncle to leave, me and my kids got verry scared my uncle have to live us there and I had to walk with my 3 kids alone for 7 blocks with our luggage for my uncle to pick us up.
Stayed 1 night in Aug 2025

8/10 Good

HECTOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the room needs paint and the sports bar needs attention.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ciara Breanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WISH THE JACOZZI WAS HOT AND NOT COLD 24/7
Stayed 7 nights in Aug 2025

10/10 Excellent

Ricardo, Austin

Liked: Staff & service, amenities, property conditions & facilities
Excellent as usual, love the rooms, great staff, amazing location, my go to in Playa!
Stayed 4 nights in Aug 2025

6/10 Okay

Norma

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No parking only for property owner last year we use it
Stayed 7 nights in Aug 2025

10/10 Excellent

Laura Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and looks like photos . Was a little bummed as I bookend same room as my friend and her room was double the size of mine .
Stayed 4 nights in Aug 2025

6/10 Okay

Miguel

Business traveller
Not my type
Stayed 1 night in Jul 2025

10/10 Excellent

David, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities
Good solid stay. Pool v nice.
Stayed 12 nights in Aug 2025

8/10 Good

Brent

Stayed 4 nights in Aug 2025

10/10 Excellent

alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
I came here with my partner and it was such a great stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan Pablo Alba

Liked: Cleanliness, staff & service, property conditions & facilities
este lugar es muy centrico y tiene muy buen servicio. las instalaciones son limpias y tiene alberca y jacuzzi en la terraza
Stayed 5 nights in May 2025

10/10 Excellent

carlos

Stayed 4 nights in Aug 2025

10/10 Excellent

Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Very very nice
Stayed 3 nights in Aug 2025

10/10 Excellent

GABRIEL, Mequon

Liked: Staff & service
Very good experience. This is my third time there and I will go again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Steven

Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Liked: Staff & service, property conditions & facilities
Very convenient closed to restaurants and the Beach Clean very modern with beautiful pool in the roof.
Stayed 1 night in Aug 2025

10/10 Excellent

Ramatu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos at the front desk is really nice and helpful. It is a nice place to stay, close to a lot of restaurants and shops.
Stayed 5 nights in Aug 2025

10/10 Excellent

Britney Jazlyn Peralta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very safe and was a close/manageable walk to everything. Pool area was amazing and beautiful.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ana Isabel Martinez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is plenty of food places whithin walking distances, friendly staff, clean and spaciuos rooms. Roof top and pool área is awesome with Nice music.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good AC and can’t beat the rooftop pool. Also an easy walk to the main tourist area.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as usual.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Aug 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooftop pool. Clean room and helpful receptionist.
Stayed 1 night in Aug 2025

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2025