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Sofía by Bunik

2.5 star property

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Rooftop terrace
Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi
Lounge
Reception
Deluxe Loft | Private kitchen | Full-sized fridge, microwave, blender, cookware/dishes/utensils

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Place, Mamitas Beach
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Loft

Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Deluxe Loft

8.6 out of 10
Excellent
(106 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Loft

Superior Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior Loft

7.8 out of 10
Good
(31 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Loft

Premium Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Premium Loft

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Traditional Studio

Traditional Studio | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Traditional Studio

7.8 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sofía by Bunik

Hotel with 2 outdoor swimming pools, 6-minute walk to Quinta Avenida
This smoke-free hotel features 2 outdoor pools, spa services and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are on-site.
Sofía by Bunik offers 45 air-conditioned accommodations with a safe and free toiletries. Kitchenettes offer full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the pool at Sofía by Bunik. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, 2 outdoor pools and concierge services are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the 2 outdoor pools
  • Amenities include multilingual staff, a lift and a terrace
  • Guests have great things to say about the pool and the location
  • Within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1126 out of 1766 reviews
Rating 8 - Good. 343 out of 1766 reviews
Rating 6 - Okay. 151 out of 1766 reviews
Rating 4 - Poor. 58 out of 1766 reviews
Rating 2 - Terrible. 88 out of 1766 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Catharine

Stayed 1 night in Nov 2025

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and fully equipped within the room. Professional staff very welcome and kind. We stayed 1 night first of qll but ended up staying about 9? Hope to return. It is 5 minutes walk into the busy strip where there is plenty of bars and restaurants.
Stayed 1 night in Oct 2025

8/10 Good

Denise Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice 2 week stay
Stayed 14 nights in Jul 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Great value in a very centralized location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Good value, nice rooftop pool
Stayed 1 night in Oct 2025

10/10 Excellent

neysa

Stayed 5 nights in Oct 2025

10/10 Excellent

neysa

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!!!! The best part is Laura, the receptionist- friendly, helpful, kind and knowledgeable!!!
Stayed 1 night in Oct 2025

4/10 Poor

Luis Fernando

Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well maintained. The staff was amazing; courteous, helpful, and personable. I really enjoyed my stay and I look forward to coming back soon!
Stayed 6 nights in Oct 2025

8/10 Good

Arturo G, Indio

Yes, very friendly and courteous staff.
Stayed 7 nights in Oct 2025

8/10 Good

Melanie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I had a good stay. Lacking a bit when it comes to room cleaning services one time out of two but overall a good experience
Stayed 21 nights in Oct 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, nice staff, not as close to beaches as others but still very walkable. One thing that would be nice is a water cooler or similar so as to have a better way for guests to buy water for themselves.
Stayed 7 nights in Oct 2025

2/10 Terrible

Kevin

Stayed 2 nights in Oct 2025

10/10 Excellent

Mauricio

Stayed 4 nights in Oct 2025

10/10 Excellent

Tyler

Stayed 1 night in Oct 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, my rooms balcony doesn't face a courtyard, but an open view of the city, that is amazing. The kitchen can definitely use a stocking round, there's 2 spoons, 2 forks, 2 pansplease put bigger coffee mugs, please LOL. At least one pot to be able to make some good soup for 2 or more. Actual bowls, kitchen utensils, etc... Overall, I loved my stay though.
Stayed 6 nights in Oct 2025

10/10 Excellent

Tyler

Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Stayed 1 night in Oct 2025

10/10 Excellent

Guy

Stayed 14 nights in Oct 2025

10/10 Excellent

Omar N

Stayed 1 night in Oct 2025

4/10 Poor

Maria, ROUND ROCK

Ana was very friendly & knowkeadgable
Stayed 4 nights in Oct 2025

6/10 Okay

Koyana

Stayed 8 nights in Oct 2025

8/10 Good

Misty, Spanish Fork

Travelled with partner
Liked: Cleanliness
Clean room. Convenient location. Loved the coffee shop across the street. Parking was difficult
Stayed 4 nights in Oct 2025

8/10 Good

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Tyler

Stayed 1 night in Oct 2025