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Sofía by Bunik

2.5 star property

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Photo gallery for Sofía by Bunik

Rooftop terrace
Superior Loft | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains
Deluxe Loft | Private kitchen | Full-sized fridge, microwave, blender, cookware/dishes/utensils
Premium Loft | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪8 min walk‬
  • Playa del Carmen Main Beach
    ‪11 min walk‬
  • Mamitas Beach
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Premium Loft

Premium Loft | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Premium Loft

9.2 out of 10
Wonderful
(9 reviews)
  • 50.22 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Superior Loft

Superior Loft | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Superior Loft

7.8 out of 10
Good
(26 reviews)
  • 50.22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Traditional Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Loft

8.8 out of 10
Excellent
(78 reviews)
  • 34.62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

3 outdoor pools, pool umbrellas

La Pasion Hotel Boutique by Bunik

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1274)
The price is CHF 31
for 1 room
includes taxes & fees
10 Jul - 11 Jul
La Pasion Hotel Boutique by Bunik

About this property

Sofía by Bunik

Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida
This smoke-free hotel features 2 outdoor pools, spa services and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are on-site.
Sofía by Bunik offers 45 air-conditioned accommodations with a safe and free toiletries. Kitchenettes offer full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the pool at Sofía by Bunik. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, 2 outdoor pools and concierge services are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the 2 outdoor pools
  • Amenities include multilingual staff, a lift and a terrace
  • Guests have great things to say about the location and the pool
  • Within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.

This Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 828 out of 1331 reviews
Rating 8 - Good. 277 out of 1331 reviews
Rating 6 - Okay. 115 out of 1331 reviews
Rating 4 - Poor. 42 out of 1331 reviews
Rating 2 - Terrible. 69 out of 1331 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice, comfortable stay for 1 night.
Stayed 1 night in Mar 2025

8/10 Good

Miles

Travelled with partner
Liked: Cleanliness, staff & service
Property was very continently located to dining and shopping. The room had daily cleaning service and common areas were clean along with pool area. One problem we had was door to adjoining room was not secure where someone could access your room.
Stayed 16 nights in Mar 2025

4/10 Poor

kat

Liked: Staff & service, amenities
Disliked: Cleanliness
I pulled back the blanket and saw signs of bedbug bites and dirt and hair on the sheets. I did not feel comfortable sleeping between the sheets so I slept on top of the bed. Towels were worn and had holes in there. This could be a nice place. The pool looks great but I don’t think housekeeping is doing a sheet change
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. it was a bonus to have a kitchenette in our room. I would suggest having some deep bowls to have cereal and pots in all rooms. We did ask for one and they gave it to us immediately. Would also recommend having a facial tissue box in the room. We loved the roof top deck, great lounge chairs and a beautiful pool. We brought up our breakfast every morning, with the light sun, it was so beautiful. You can see the island of Cozumel from the roof top. Great stay will definitely return.
Stayed 10 nights in Mar 2025

8/10 Good

Shondra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 7 nights and had a great time. Staff were all wonderful. House keeping was fabulous never had concerns of things missing. Only negative I could say is the kitchen is lacking cups/glasses and the beds weren’t overly great. The pull out bed for children would be best suited for young children not teens. The location was fabulous, super close to great restaurants, the grocery store and very close to Walmart, the pool was beautiful!
Stayed 7 nights in Mar 2025

8/10 Good

Sony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Clean Super conformable
Stayed 4 nights in Mar 2025

8/10 Good

Jane

Disliked: Amenities
Photos of rooftop pool didn’t do it justice. This was a fabulous area to relax in
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, excellent service.
Stayed 3 nights in Mar 2025

8/10 Good

Roberto

Stayed 4 nights in Mar 2025

10/10 Excellent

Francis Charbonneau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was idyllique. Beautiful stay
Stayed 6 nights in Mar 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool/lounge area is amazing 💯
Stayed 9 nights in Mar 2025

8/10 Good

Randie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property

We had great service from the staff. The man at the front desk was very helpful and would assist in getting us a taxi. The property was beautiful and the rooms looked just like they did in the photos online. The roof garden pool area was my favorite. You could see Cozumel from the rooftop. I enjoyed watching the cruise ships sail away from there. There are many restaurants within walking distance along with a drop-off laundry service. Things that I wish I had known before.. We were asked not to flush any toilet paper down the toilets. Having 4 in a room, the smells were not great. We bought extra trash bags to close up because the bathroom only had a tiny trash can. Daily room cleaning was a must! The beds are firm and the blankets are very thin. The AC worked great in our room and we had no issues there. The hot water was not reliable, it was there sometimes and other times no. Our room's safe was closed when we arrived and after asking 4 different times it still was not opened so we had to use our family safe. But if we had no other family in another room this would have been a big issue. Overall a good stay and our group had 5 rooms total and all said would stay again.
Stayed 7 nights in Mar 2025

8/10 Good

Maria, ROUND ROCK

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi not reliable in room. Other areas works. Very close to stores,restaurants and other non tourist over price stores
Stayed 3 nights in Feb 2025

10/10 Excellent

Ashley Nicole

Travelled with partner
Juan Carlos checked me in efficiently and quickly, he also told us where to eat nearby and did not hesitate to get us a taxi wherever we wanted to go. He was so welcoming that I would recommend anyone to stay here! The room itself is huge with a balcony full kitchen stocked with pots and pans and a huge bathroom. Also, you are near the night life but it isn’t where the location is noisy or busy because it isn’t! But if you walk four to five blocks you are on 5th where it is the heart of shopping and night life! You won’t regret it and I’ll definitely be going back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time and experience at this hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Paula Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean condo, well equipped kitchen ; toaster, coffee maker, liquidizer, large fridge freezer, hob, utensils (drawer is hidden in the cupboard under the hob). Perfect for self catering but when you don’t want to cook a good variety of restaurants close by. Easy walk to the beach and buzzing 5th Avenue. Easy walk to the Ado bus station and a bit further to the collectivos. Excellent roof top pool. Everything was in good functioning order: lift, room air conditioning, room safe and bathroom. Nice balcony with 2 chairs and table. In summary an excellent place to base yourself to explore the area as long as you are happy to walk a bit and a great place to relax on rest days. Rooms were clean everyday.
Stayed 16 nights in Mar 2025

10/10 Excellent

Eva

Liked: Property conditions & facilities
Comfy, clean, safe and beautiful hotel. In walking distance from restaurants and La quinta avenida. The staff is helpful and friendly and the rooftop is gorgeous! Highly recommended!
Stayed 1 night in Mar 2025

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good time . The staff were really friendly and it’s not too far from the beach . Also there is great food around the area . Everything is in walking distance. The only thing is that you have to pay a meter to park that requires coins only and the jacuzzi is not hot .
Stayed 4 nights in Mar 2025

4/10 Poor

jose, east longmeadow

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The photographs of room booked was a poor rendition of the room promised. From sofa bed that was most likely broken as it was already set up as a bed and it did folded up on me twice while trying to sleep. Dirty wall in room and ridiculous small closet. Not worth the stay considering the amount of rooms available in the area. Felt sorry for receptionist as it seem not a new thing having irritated guest. Moved out the next day and as moving bags out of building another guest was expressing her displeasure and plans of checking out.
Stayed 7 nights in Mar 2025

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and I loved the rooftop pool! It’s super well located, close to everything, the beach, the ADO bus stop. I HIGHLY recommend Casa Ceviche right in front of the hotel for the best ceviche ever and taking the long walk to playa 72. The only issues we had is there was poor water pressure, and we had to ask for more toilet paper a few times. The kitchen is equiped with plates and pans but we didn’t have a pot. Overall I recommend !
Stayed 7 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Wow such a steal for how lovely the interior is! Decent price for a newly renovated building cute balcony and pretty bathroom. The water pressure wasn’t too great.
Stayed 1 night in Feb 2025

8/10 Good

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 5 nights in Feb 2025

4/10 Poor

Clara

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never again stay there
Stayed 5 nights in Mar 2025

6/10 Okay

Leslie

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 8 nights in Feb 2025