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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

A resort with a central pool, thatched-roof buildings, and a view of the ocean.
Property video
A beachside hotel with rows of sun loungers and umbrellas, palm trees, and a clear sky.
On the beach, sun-loungers, beach umbrellas, beach towels
A wooden deck with two beds, a thatched roof, and a view of the ocean and boats.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Air-conditioning

Explore the area

View in a map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Quinta Avenida
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Room Premium with Partial Sea View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Premium with Partial Sea View

  • Partial sea view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, Garden View

A modern restaurant with a view of the ocean, featuring wooden tables, cushioned seating, and pendant lighting.

Premium Room, Garden View

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

A hotel room with two beds, a wooden headboard, a bedside telephone, and a view of the outdoors.

Superior Room, Garden View

8.2 out of 10
Very good
(149 reviews)
  • Garden view
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

A hotel room with a bed, desk, chair, TV, and a view of a pool and building.

Superior Room, Pool View

8.2 out of 10
Very good
(13 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

An aerial view of a beach resort with clear turquoise waters, palm trees, and a swimming pool area.

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(14 reviews)
  • Partial ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior with Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Superior with Garden View

  • Garden view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room Superior with Pool View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Superior with Pool View

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

Catch some rays at the beach or spend the day relaxing at The Reef Coco Beach Resort & Spa- Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with a safe and a hairdryer. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
An outdoor tennis court, a marina and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
The Reef Coco Beach Resort & Spa- Optional All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self-parking and 5 restaurants are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Japanese cuisine at Samurai - premium only, one of the property's 5 restaurants and 5 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with reflexology, manicures and pedicures or Swedish massages at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Mamitas Beach and 8 minutes on foot from Playa del Carmen Main Beach
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

Samurai - premium only – This fine-dining restaurant specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rosinella – This fine-dining restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino – This fine-dining restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar – On-site bar. Open daily.

All-inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.37 per accommodation, per night
  • Destination fee: USD 0.59 per accommodation, per night.
  • Resort fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 450 out of 1012 reviews
Rating 8 - Good. 258 out of 1012 reviews
Rating 6 - Okay. 158 out of 1012 reviews
Rating 4 - Poor. 74 out of 1012 reviews
Rating 2 - Terrible. 72 out of 1012 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a wonderful stay with the Reef and enjoy the staff and food. Hopefully we will be back next year!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff really friendly nice pool nice beach view. I really recommend this place.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been visiting the Reef many many years. The staff, especially Victor, Milton, Wilbert, Marco and Wilbert are fantastic
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a language barrier but staff was friendly, polite, and helpful. The pool temperature was perfect with enough seating areas in the pool.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Loraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was good overall.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful, beach is lovely and the staff is wonderful. Only criticism would be that after requesting one king sized bed, in one of our 2 booked rooms, multiple times, we were placed in a room with 2 double beds.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Place! Go 2 times a year!!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was excellent; the Italian and Mexican restaurants were lacking. Fitness room well equipped, great staff. Beach was great.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

MELVIN

Liked: Cleanliness, property conditions & facilities
Clean room, staff are very nice.
Stayed 15 nights in Dec 2025
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff experience, food was good, beautiful views.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Creag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location. If you are looking for a decent resort that has all the basics and then some, with an easy walk to the beach and nightlife/town, this is the place to go. Decent food options each day, (with themes at times) attentive, polite and respectful staff, clean rooms, and a fantastic location, this is our 2nd time visiting and shall be coming back for a third time next year.
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice. Pool very clean. Hotel very clean. We would stay there again and 5th ave for shopping close to Hotel. Food was great....
Stayed 21 nights in Feb 2026
Verified

8/10 Good

Keyla

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing; great food, great activities, nearby restaurants and bars, shopping stores.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with very courteous staff. Clean premises and good food. Could use better beds, linens and pillows and hot drinks included with lobby bar.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

rickey

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the staff was awesome it’s a great place to go to relax
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Shakiru

Liked: Cleanliness, amenities, property conditions & facilities
Great location with an amazing, friendly staff looking to make your stay worthwhile. The daily activities were fun and interactive, great food service, and overall a 10/10 stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Aude

Liked: Cleanliness, amenities, property conditions & facilities
Great small resort, everything was perfect, from good staff, nice beach, clean rooms, perfect pool and weather.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The room was spacious, The food was delicious, and the staff was amazing.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, hot tub not so warm, but was thinking it might have been all that rain!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was enjoyable. Only thing that would be nice is if there was a bartender always down on the pool level. The bartenders, especially Geraldo, did great, but hard for them to do both top and pool level. Hot tub was not hot, and no jets working in the 2 side hot tubs.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff. Great location!
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Valentina

Liked: Staff & service
Great and helpful staff!!!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
Rooms were clean, the staff was AMAZING, food was okay. Beach access had boats docked, not the best beach access. The smell on the 2200 side was awful, luckily we had outings planned. You just got use to it after a while.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 5 nights in Nov 2025