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White Sand Playa

2.5 star property

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Photo gallery for White Sand Playa

TV
Family Suite | In-room safe, desk, laptop workspace, blackout curtains
Front of property
TV
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av 10 norte Mz 5 LT 7, 2, Centro, Playa del Carmen, QROO, 77711
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Central Square
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, blackout curtains

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Classic Double or Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

White Sand Playa

2 beach bars, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel.
White Sand Playa offers 14 air-conditioned accommodations with a safe and blackout curtains. Rooms open to balconies or patios. This accommodation offers separate dining areas and includes desks. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

During your stay at White Sand Playa, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus 2 beach bars and outdoor pool access.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the 2 beach bars
  • Take a swim in the outdoor pool
  • Steps from Quinta Avenida and 6 minutes on foot from Playa del Carmen Main Beach
White Sand Playa offers its guests local meal delivery service. Public spaces have free WiFi. You can unwind with a drink at one of the 2 beach bars. You'll have access to the outdoor pool at a partner property.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 beach bars

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Meal delivery service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 250

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 250 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

White Sand Playa Hotel
White Sand Playa Playa del Carmen
White Sand Playa Hotel Playa del Carmen

White Sand Playa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 4 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Willard, Spindale

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff
Stayed 1 night in Dec 2025

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lower level rooms have poor ventilation. Otherwise a good stay.
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Excellent location, right in the action, a block to 5th ave and tons of restaurants and bars. Only a few rooms in the hotel have been renovated to look like the pictures, mine was not, looked like it was renovated in 1970, but it was clean, no mold, no bugs. Bed was firm but comfortable, smart tv and good A/C. Big issue for me was no mini fridge. Ivan the manager was awesome, very helpful and kind. Come to party or bring earplugs, the nightclub next door gets going around 1130pm and runs until 6am, fortunately they don’t have big bass subs so earplugs actually work
Stayed 3 nights in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness
Excelente trato siempre muy amables! Excelente ubicación, a un costado de un estacionamiento público A una cuadra de la quinta avenida La habitación muy bien Comida oxxos farmacia todo a la mano El único detalle fue que está enseguida de un hostal y es un poco ruidoso pero nada que no se pueda tolerar Recomiendo totalmente este hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Mauricio Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y muy céntrico
Stayed 1 night in Aug 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me recibieron de una forma cordial y agradable
Stayed 1 night in Aug 2025

10/10 Excellent

German Felipe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable para no exigentes.
Stayed 1 night in Aug 2025

10/10 Excellent

German Felipe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de reservación y recepción muy amables, la habitación tiene todo lo básico, limpio, tranquilo, buen precio y ubicación. Buen trato.
Stayed 1 night in Aug 2025

10/10 Excellent

Roberto Carlos

Travelled with family
Liked: Amenities
Muy bien
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo espléndido
Stayed 2 nights in Jun 2025

10/10 Excellent

Dora Luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuve solo 2 noches, para mi familia excelente. Solo que por la cercanía de la zona turística se escucha música hasta muy de madrugada, que en lo personal no me molestó, además de que llegábamos muy cansados solo a dormir
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in May 2025

10/10 Excellent

Mariana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y camas muy cómodas
Stayed 5 nights in Mar 2025

8/10 Good

Santi el

Travelled with family
Bueno
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Está a la vuelta de la quinta avenida tiene una ubicación excelente tiendas y restaurantes cerca a pie,
Stayed 2 nights in Jan 2025

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024