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Four Points by Sheraton Pleasanton

3.0 star property

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Property amenity
View from property
Property grounds
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

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5115 Hopyard Rd, Pleasanton, CA, 94588
  • Place, Tommy T's Comedy House
    ‪3 min walk‬
  • Place, Stoneridge Shopping Center
    ‪4 min drive‬
  • Place, Alameda County Fairgrounds
    ‪7 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(79 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Courtyard View

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Bedroom, Non Smoking

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton Pleasanton

Hotel with an outdoor pool, a quick walk to Tommy T's Comedy House
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and self parking. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Four Points by Sheraton Pleasanton's great location gets high marks from our customers. During your stay, you're just a quick walk from Tommy T's Comedy House. Free WiFi in public areas, an outdoor pool and a 24-hour gym are available.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Tommy T's Comedy House and a 4-minute drive from Stoneridge Shopping Center
  • Cats and dogs welcome for a fee
Four Points by Sheraton Pleasanton offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2330 square feet (210 square metres) and includes conference space. The business-friendly Four Points by Sheraton Pleasanton also features multilingual staff, a garden, and concierge services. For a fee, parking is available.

This 3-star Pleasanton hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,330 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 85.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per day
  • Pet fee: USD 85.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Pleasanton
Four Points Sheraton Hotel Pleasanton
Four Points Sheraton Pleasanton
Pleasanton Four Points
Pleasanton Four Points Sheraton
Pleasanton Sheraton Four Points
Sheraton Four Points Pleasanton
Four Points Sheraton Pleasanton Hotel
Sheraton Pleasanton Four Points
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points by Sheraton Pleasanton Hotel
Four Points by Sheraton Pleasanton Pleasanton
Four Points by Sheraton Pleasanton Hotel Pleasanton

Four Points by Sheraton Pleasanton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 477 out of 1003 reviews
Rating 8 - Good. 207 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 99 out of 1003 reviews
Rating 2 - Terrible. 85 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Travelled with family
The staff was outstanding. The room was immaculate. There are some serious maintenance issues that may expose a real danger snd this concerned us. We took photos. There are NUMEROUS dead trees on the property near the pool area. At least 5 that we saw. The railing on the steps up to the hot tub is rusted and disconnected which makes the bannister unsteady. One of the hand rails from the deck into the hot tub is VERY wobbly. You can see where there used to be hand rails mounted on the steps descending down to the pool deck. None exist there now. Not a safety hazard but when we checked in and went to the hot tub the jets were not working. Later that evening another guest reported that to the front desk and someone came out but left with them not working. There were no pool towels available after 8 pm. The next morning about 10 am there was only a half cup of coffee in the lobby, no half and half and a smidgen of creamer. The jets were not working but came on about 11:15 as we were leaving the hot tub to change and check out To be fair I must add that it may have been an unusually busy weekend as the county fair was about 5 miles away and apparently a few families come from all over to gather at the Four Points and enjoy the facility and attend the fair. The fair dates are publicized months in advance so there was time to have ample staffing to wash towels and refill the coffees and cream. We may go back but will bring our own beach towels as many others did and go to Starbucks
Stayed 1 night in Jul 2025

8/10 Good

Tracy, EASTLAKE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property at a reasonable price.
Stayed 1 night in Jul 2025

10/10 Excellent

Dilan

Stayed 1 night in Jul 2025

8/10 Good

Hope

Stayed 1 night in Jul 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, spacious room,
Stayed 1 night in Jun 2025

10/10 Excellent

Vinodh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Pleasanton/Dublin for a great price

This place is one of my favorite hotels to stay at in Pleasanton/Dublin area. Front desk staff are welcoming and have always greeted me with a smile. The rooms are clean and the beds are comfortable. No complaints
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Bad experience about receptionist

I'm not good at English but I still know how to speak basic English sentences and I came to this hotel to get a room because I previously booked on the app. But on the evening of June 30, 2025, I entered the hotel and met the receptionist there. I said that I wanted to take the room but she didn't understand and I said it again but she continued not to understand (she acted like she didn't want to care what the customer said and continued to sit still on the chair). Even when I entered the door, I didn't hear her say hello and when I left the hotel, she didn't say thank you. Those are very basic things that receptionists always have but she is not friendly to customers who come to take the room. And I also wonder why I was deducted extra parking fee while I told that girl I had a car and she gave me the paper to put in the car. All the hotels I went to didn't charge for parking in my parking but this hotel took
Stayed 1 night in Jun 2025

6/10 Okay

Esmeralda

Liked: Amenities, property conditions & facilities
Didn't like my key cards wasn't working and I needed to go back and forth to the office several times because the key cards didn't open the doors
Stayed 2 nights in Jun 2025

4/10 Poor

Doreen

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Adelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it
Stayed 2 nights in Jun 2025

4/10 Poor

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Beds and pillows were very comfortable, pool was quite nice, and the staff we encountered were friendly. We walked from BART and avoided the parking charge.
Stayed 1 night in Jun 2025

2/10 Terrible

Amanpreet

Stayed 1 night in Jun 2025

10/10 Excellent

Tautala

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Anthony

Stayed 1 night in Jun 2025

6/10 Okay

Rory

Liked: Cleanliness, staff & service
Had to get key rekeyed 3 times during 2 night stay. Inconvenient
Stayed 2 nights in May 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star property

This place is amazing clean inviting has the sounds of a rip river all around it. The room smell good they have a fridge and microwave and more importantly they have a huge pool and a huge hot tub that’s open till 10 PM. this place is remarkable. I would return over and over, especially for the price
Stayed 2 nights in Jun 2025

8/10 Good

SANG MYUNG

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

yvon

Liked: Cleanliness, amenities
The soft bed and beautiful landscape
Stayed 1 night in Jun 2025

10/10 Excellent

Jenik

Travelled with partner
Liked: Cleanliness
Very clean, great staff and beautiful place to relax
Stayed 2 nights in Jun 2025

10/10 Excellent

suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stores, restaurants like Chill’s,Black bear diner,fast food.Starbucks on corner,great pool:outdoor sauna and well maintained grounds. Restaurant on grounds temp closed but coming back soon. 6min Uber to Pleasanton fair !!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jun 2025